The hardest subscriptions to cancel

Key findings

• 1312 subscription services are scored in this index, each from documented facts using a disclosed six-factor rubric.
• 29 services score an F, meaning cancellation carries the most friction across channels, retention, notice and refunds.
• 3122 services score an A, cancelling in a few self-serve steps with no retention gauntlet.
• 4The full grade spread is A:122 B:121 C:45 D:15 F:9.
• 5Scores are recomputed at build time from the same registry that powers the cancellation guides, so the Index cannot drift from the underlying research.
• 6Every score is reproducible: the rubric, its six factors and their weights are published in full on the methodology page.

Download the data

Both files carry the score, grade, category and the date each service's cancellation steps were last verified against an official source.

Cite this report

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