Cancel the Peloton App membership wherever you subscribed. If billed through Apple, open Settings, tap your name, then Subscriptions, select Peloton, and Cancel Subscription. If through Google Play, open the Play Store's Payments and subscriptions. If billed directly by Peloton, cancel in your account settings. Your access continues until the end of the current billing period.
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Fast answer
These steps only appear when the flow was verified against an official provider or platform source.
Sign in with your Peloton credentials and navigate to your My Membership account page (account.onepeloton.com/mymembership).
Click "Cancel membership" under the Membership you wish to cancel.
Indicate the reason for your cancellation using the drop down menu.
Confirm the cancellation.
Source: support.onepeloton.com — the provider's own documentation for these steps.
Contact Peloton Member Support by phone at 1-866-679-9129, or use the Live Chat option on Peloton's support site — Peloton lists its team as available 6 AM to 12 AM ET, 7 days a week.
Ask Member Support to terminate your Peloton App Membership. Peloton's Membership Terms list contacting Member Support as an alternative to changing or terminating the Membership in your account settings.
Source: onepeloton.com — the provider's own documentation for these steps.
Only official-source troubleshooting notes are included here.
Post-cancellation details like access, downgrade behavior, and refund caveats are shown only when the provider documents them.
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No. Peloton's Membership Terms state that if you cancel you may use your Peloton Membership until the end of the then-current period, so App One or App+ access continues until your current monthly or annual billing period runs out.
No. Peloton's Membership Terms state you will not be eligible for a prorated refund of any portion of the Membership fee paid for the then-current period. You keep access for the remainder of that period instead of getting money back.
Peloton documents that any change to App Membership billing, including cancellation, must be actioned through the platform used to make the original purchase. If you subscribed via iOS, Apple TV, Android, Android TV, Amazon or Roku, Peloton classes your membership as "third-party" and it has to be cancelled in that platform's subscription settings rather than on Peloton's site.
On your My Membership account page at account.onepeloton.com/mymembership. Peloton's support article says to click "Cancel membership" under the membership you wish to cancel, indicate a reason using the drop down menu, then confirm the cancellation.
Yes. Peloton documents downgrading between App+ and App One from the My Membership page using the "Change membership" button. Peloton states the change takes effect at the end of your current billing cycle and that if you choose to downgrade you will not receive a refund.
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Official source
Identifying and Canceling a Peloton App Membership • Last verified: 2026-07-25
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