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How to cancel Misfits Market

Name: Gravity: Cancel Subscriptions
Price: 19.99 USD
Rating: 4.8 (50 reviews)
Author: Viral App Labs LLC

Misfits Market cancels in two stages on the My Plan page: first switch your weekly plan to Flex under "Need a break?", then return to My Plan and use the "cancel plan" link to close the account. Skip or cancel before your shopping window closes at 11:45 p.m. ET, or the next order still bills and ships.

Menus and labels can change. If the steps below don’t match what you see, use the official help link on this page.

How are you billed?

Stop the weekly auto-orders (switch to Flex)Close your Misfits Market account completely Skip an upcoming delivery instead of cancelling Cancel a paid Misfits+ membership Get help with an order you just placed

Fast answer

Where to start with Misfits Market

Open official help

Can you cancel online?: yes
Where to start: The My Plan page inside your Misfits Market account — Account menu on the left on desktop, or the Account tab in the bottom right of the mobile app.
Apple or Google billed?: Not commonly documented
Keeps access until: Any order already charged still ships and cannot be stopped; on the Flex plan no further order is created unless you build a qualifying cart. A paid Misfits+ membership keeps its benefits until the end of the current membership term.
Notice period: 1 days
Contract / fees: The weekly grocery subscription has no term commitment and can be skipped, paused, switched to Flex or cancelled at any time. Misfits+ is a separate optional paid membership billed annually to the payment method on file; Misfits Market says it emails a renewal reminder 30 days before the charge, and eligible customers may get a 14-day free trial that converts to a paid annual membership unless cancelled by 9:00 p.m. ET on the day the trial ends. Check current membership pricing in your account.
Verified on: 2026-07-25

Step-by-step cancellation

These steps only appear when the flow was verified against an official provider or platform source.

Stop the weekly auto-orders (switch to Flex)

1
Log in to your Misfits Market account on the web or in the mobile app.
2
Open the My Plan page from the Account menu.
3
Scroll down to the "Need a break?" section and click "Pause or Cancel Subscription."
4
Choose the Flex plan, which stops Misfits Market pre-filling your cart each week — the same screen also offers skipping your next few orders or pausing until a date you pick.
5
Wait for the confirmation email Misfits Market sends once your subscription is cancelled and you are enrolled in Flex.

Close your Misfits Market account completely

1
Complete the switch to the Flex plan first — Misfits Market documents full account cancellation as a step you take after swapping to Flex.
2
Return to the My Plan page in your account.
3
Scroll to the bottom of the page and select the purple "cancel plan" link underneath the "Upgrade Plan" button.
4
Click the "Cancel Account" button in the "Still want to cancel" pop-up.
5
Keep the confirmation email Misfits Market sends once the cancellation is complete.

Skip an upcoming delivery instead of cancelling

1
Log in and click "Upcoming Deliveries" in the Account menu — on mobile, open the Account tab in the bottom right first.
2
Find the delivery date or dates you want to skip under the month they are scheduled for.
3
Select a skip reason from the dropdown menu and click Submit.
4
Do this before that order's shopping window closes at 11:45 p.m. ET — an "Undo" button then appears next to the skipped date if you change your mind.
5
Be aware the flow also offers donating the order instead of skipping; choosing that still charges you for it.

Cancel a paid Misfits+ membership

1
Go to your Account page and click the "View My Membership" link.
2
Click the "Cancel Misfits+ membership" link.
3
Cancel before 9:00 p.m. ET on the day your current billing cycle — or your free trial — ends, or the next annual fee is charged.
4
Note that this cancels only the membership: your grocery subscription stays active and you can keep shopping weekly at regular prices.

Get help with an order you just placed

1
Check the Orders page right away — a "cancel order" button may appear for a short window, which Misfits Market describes as a new feature currently available only to eligible customers.
2
If that button is gone, the warehouse has started packing and the order can no longer be changed or stopped.
3
For account or order questions, log in to your Account Homepage and open the chat icon at the bottom right, staffed 24/7 by the Sage assistant. No cancellation phone line is listed on the contact page.

Expect a retention offer

• Full account cancellation is gated behind first switching to the Flex plan — the help article describes closing the account as something you do after swapping to Flex
• The cancel entry point is labeled "Pause or Cancel Subscription" and leads with skip-your-next-few-orders and pause-until-a-date alternatives
• The final control is a purple "cancel plan" text link placed underneath an "Upgrade Plan" button
• A "Still want to cancel" pop-up requires a second confirmation click on "Cancel Account"
• The skip flow offers donating your order instead of skipping it, which still charges you for the order

Decline script

“Please cancel my subscription effective today and email me a confirmation. I'm not interested in a discount or pause.”

Common problems

Only official-source troubleshooting notes are included here.

What happens after you cancel?

Post-cancellation details like access, downgrade behavior, and refund caveats are shown only when the provider documents them.

Misfits Market sends a confirmation email once your subscription is cancelled and you are moved to the Flex plan, and a second one once account cancellation is complete
Any order already billed still ships — once charged, an order cannot be altered, cancelled or delayed
On the Flex plan your cart is no longer pre-filled each week; an order is only created if you add enough items to meet the minimum during your shopping window
Cancelling Misfits+ does not cancel the grocery subscription — you can keep shopping weekly at regular prices

Refund notes

Misfits Market states that cancelling a Misfits+ membership mid-cycle does not produce a refund, though benefits continue to the end of the term. For groceries, once an order has been charged and the confirmation email sent, it cannot be cancelled or altered and will still be delivered. A short-lived "cancel order" button may appear on the Orders page immediately after checkout, described as a new feature currently limited to eligible customers. There is no other self-serve refund control documented — order problems go through the in-account chat.

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FAQ

Why does Misfits Market make me switch to the Flex plan before I can cancel my account?

That is the order of operations in Misfits Market's own help article: the My Plan page moves you to Flex first, and closing the account entirely is described as something you do after swapping to Flex. If your goal is just to stop the weekly charges, stopping at Flex is enough — on Flex nothing is pre-filled and no order is created unless you build a qualifying cart.

What is the deadline to cancel Misfits Market before the next box is charged?

Your shopping window always opens Wednesday at 4 p.m. and closes on a day that depends on your delivery day, at 11:45 p.m. ET. Misfits Market asks for skips and account changes no later than 11:45 p.m. ET the day before your charge date. Miss that and the order is billed, packed and shipped regardless of what you do next.

Can I get a refund if Misfits Market has already charged me?

Misfits Market states that once an order has been charged and the confirmation email sent, it cannot be cancelled, altered or delayed and will still be delivered. Some eligible customers see a short-lived "cancel order" button on the Orders page right after checkout. Otherwise the only route is the in-account chat at the bottom right of your Account Homepage.

Does cancelling Misfits+ also cancel my Misfits Market grocery subscription?

No. Misfits Market says cancelling the Misfits+ membership leaves your grocery subscription running so you can keep shopping weekly at regular prices. Membership is cancelled separately from your Account page via "View My Membership", and you keep member benefits until the end of the paid term with no mid-cycle refund.

Is there a phone number for cancelling Misfits Market?

Misfits Market's contact page lists no cancellation phone line. Account cancellation is entirely self-serve on the My Plan page, and for order or account questions the company directs you to the chat icon at the bottom right of your Account Homepage, where its Sage assistant is available around the clock.

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