Hallmark+ cancels wherever you subscribed. If you signed up on the website, sign in, click the person icon, open Account, click Edit by Subscription, then Cancel Subscription. Missing that option means Apple, Google Play, Roku, Amazon, or a TV provider bills you, so cancel there. Access runs to the end of your paid period; no refunds for unused time.
Menus and labels can change. If the steps below don’t match what you see, use the official help link on this page.
How are you billed?
Fast answer
These steps only appear when the flow was verified against an official provider or platform source.
Sign in to your Hallmark+ account.
Click the person icon in the upper right-hand corner.
Click Account.
Click Edit by Subscription.
Select Cancel Subscription to prevent further renewals.
If you do not see an Edit icon, Hallmark is not billing you directly — you have an in-app subscription or a subscription through a provider, and must cancel with them instead.
Sign in to your Hallmark+ account and open your Account page.
Click Cancel Subscription on your Account page.
Note that Hallmark+ states subscription plans created with PayPal cannot be updated — you cannot switch between monthly and annual.
If you want a different plan, wait until the current subscription expires, then sign up again on the plan you want.
Hallmark+'s terms state that for an In-App Subscription you must cancel by disabling automatic renewal using the procedures established by the applicable App Store.
On iPhone or iPad, open Settings, tap your name, then tap Subscriptions.
Select Hallmark+ and choose Cancel Subscription.
Cancel before the deadline set by the App Store to avoid the next charge.
Open the Google Play Store app and confirm you are signed in to the account that pays for Hallmark+.
Open the menu and go to Payments & subscriptions, then Subscriptions.
Select Hallmark+ and tap Cancel subscription.
Cancel before the renewal date to avoid the next charge.
From the Roku home screen, highlight the Hallmark+ channel tile.
Press the Star button on the remote to open the options menu.
Choose Manage subscription, then Cancel subscription.
Confirm — Roku shows the date access ends.
Sign in to Amazon and open Account & Lists, then Memberships & Subscriptions.
Locate the Hallmark+ subscription or, for a Prime Video Channel, open Prime Video Settings and go to Channels.
Select Cancel Subscription or Cancel Channel and confirm.
Access continues until the end of the paid period.
Identify which provider bills you — Hallmark+ documents separate paths for Amazon Prime Video, Roku Channel, Apple TV Channel, YouTube TV, Sling, Dish, Frontier, Comcast Xfinity, Cox, DirecTV, and Frndly TV.
Sign in to that provider's account or app, not to Hallmark+.
Find Hallmark+ under the provider's channel, add-on, or subscription management section.
Remove or cancel the Hallmark+ add-on there. Hallmark cannot cancel a subscription it does not bill.
Hallmark+ notes that for subscription questions, calling or chatting with an advocate is faster than email.
Call Hallmark+ Consumer Care at 1-844-446-5669 during support hours: Monday-Friday 8am-7pm CT, Saturday-Sunday 10am-6pm CT.
Alternatively, open the Contact Support page on the Hallmark+ care site to chat or submit a support request.
To cancel the separate Crown Rewards loyalty membership, Hallmark's terms direct you to call 1-800-HALLMARK — there is no documented online option.
Decline script
“Please cancel my subscription effective today and email me a confirmation. I'm not interested in a discount or pause.”
Only official-source troubleshooting notes are included here.
Post-cancellation details like access, downgrade behavior, and refund caveats are shown only when the provider documents them.
Gravity for iPhone
Gravity tracks every renewal date, sends reminders before free trials and renewals, and gives you step-by-step help canceling anything else, on iPhone, no bank login.
Hallmark+'s cancellation article states directly: "If you do not see an Edit icon, you may have an in-app subscription or a subscription from a provider." That means Hallmark is not billing you. Cancel instead through whoever charges you — Apple, Google Play, Roku, Amazon, or a TV provider such as Comcast Xfinity, DirecTV, Dish, Cox, Frontier, Sling, YouTube TV, or Frndly TV.
No. The Hallmark+ Terms state that when you cancel "you may continue to use Hallmark+ until the end of the then-current subscription period for which you've previously paid, after which your subscription will expire and your access to Hallmark+ will be terminated." Note that monthly Hallmark+ coupons expire at the end of the month they are issued, so unused ones are lost regardless.
No — they are separate programs. The Hallmark+ Terms note that if you did not already have Crown Rewards when you subscribed, you were enrolled in it as part of signing up. Crown Rewards is cancelled only by calling 1-800-HALLMARK, not online. Cancelling Crown Rewards while keeping Hallmark+ forfeits most Extra Benefits except unlimited digital eCards and the 30% discount on custom invitations, announcements, and holiday photo cards.
No. Hallmark+'s plan-change article states that for memberships created with PayPal, "Subscription plans cannot be updated." You have to click Cancel Subscription on your Account page, wait for the current subscription to expire, and then sign up again on the plan you want.
No. The Hallmark+ Terms state Hallmark does "not provide refunds or credits for any unused portions of Hallmark+, or unused/unwatched Hallmark+ benefits/content," and that you keep access for the remainder of the paid billing period "but will not receive a refund." The one documented exception is if Hallmark Media discontinues Hallmark+ entirely, which obliges a pro rata refund for the remainder of your paid-up period.
Gravity
Gravity helps you track subscription renewals, monitor free trials, and keep a clean list of what still needs attention.
Gravity is an independent app by Viral App Labs LLC and is not affiliated with or endorsed by Hallmark+. Trademarks belong to their respective owners. Steps verified against official sources on 2026-07-25.
Official source
How do I cancel my Hallmark+ membership? • Last verified: 2026-07-25
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