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Verified from official source

Difficulty B · 24/100— Mostly straightforward

How to cancel Factor

Name: Gravity: Cancel Subscriptions
Price: 19.99 USD
Rating: 4.8 (50 reviews)
Author: Viral App Labs LLC

You can cancel Factor yourself online. Sign in on the website or app, open Plan Settings, scroll to the Status section, and choose Deactivate My Plan, then decline the retention offers and confirm. Do this before the weekly cutoff (Wednesday 11:59pm CT), or the next box still ships and is charged.

Menus and labels can change. If the steps below don’t match what you see, use the official help link on this page.

How are you billed?

Cancel on the Factor website Cancel in the Factor app Cancel by contacting Factor support

Fast answer

Where to start with Factor

Open official help

Can you cancel online?: yes
Where to start: Account or billing settings
Apple or Google billed?: Not commonly documented
Keeps access until: A box already charged before the Wednesday cutoff still ships; no deliveries after that.
Contract / fees: No contract or term commitment — plans are week-to-week. Changes and cancellations must be made before the weekly cutoff (documented as Wednesday 11:59pm CT) or the next week's box ships and is charged. Check current cutoff timing in your account.
Verified on: 2026-07-12

Step-by-step cancellation

These steps only appear when the flow was verified against an official provider or platform source.

Cancel on the Factor website

1
Sign in to your account at factor75.com.
2
Open 'Plan Settings' from the account menu.
3
Scroll to the 'Status' section and click 'Deactivate My Plan.'
4
Review the retention offers and issue-resolution options, then click 'Cancel Anyway.'
5
Choose a cancellation reason (the survey is optional) and click 'Deactivate Now.'
6
Do this before the weekly cutoff (Wednesday 11:59pm CT) and watch for the confirmation email.

Cancel in the Factor app

1
Open the Factor app and sign in.
2
Go to Account, then Subscription / Plan Settings.
3
Tap 'Deactivate My Plan.'
4
Dismiss the retention offers, select a reason, and confirm to deactivate before the Wednesday cutoff.

Cancel by contacting Factor support

1
If you don't see the Deactivate option, reach Factor support.
2
Call (888) 573-5727, or email help@factor75.com with the subject 'Cancel My Subscription.'
3
Provide your full name, account email, and delivery address, and state your cancellation reason.
4
Ask for written confirmation that your plan is deactivated.

Common problems

Only official-source troubleshooting notes are included here.

What happens after you cancel?

Post-cancellation details like access, downgrade behavior, and refund caveats are shown only when the provider documents them.

You should receive a cancellation confirmation email, often within minutes — check your spam folder if it doesn't arrive.
Any box you were already charged for before the cutoff still ships; there are no deliveries or charges after that.
Your plan stays deactivated until you choose to reactivate it — no data is deleted by canceling.

Refund notes

Factor generally does not refund a box already charged if you cancel after the weekly cutoff. Credits or partial/full refunds are documented only for meal-quality issues reported within about five days of delivery — check current policy.

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FAQ

What's the deadline to cancel before my next box?

Deactivate before the weekly cutoff, documented as Wednesday 11:59pm CT. If you cancel after that, the next week's box still ships and is charged, and your cancellation applies to the following week.

Can I pause instead of canceling?

Yes. Factor lets you skip weeks (documented as up to four consecutive weeks) from your account before the Wednesday cutoff, so you keep the account without receiving or paying for boxes.

Will I get a refund for a box I was already charged for?

Generally no. Factor doesn't refund a box charged after the cutoff. Credits or partial/full refunds are documented only for meal-quality issues reported within about five days of delivery — check current policy.

What if I don't see the Deactivate My Plan option?

Contact Factor support to cancel — by phone at (888) 573-5727 or by emailing help@factor75.com with your name, account email, and delivery address. Ask for written confirmation.

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