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How to cancel Amazon Luna

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Amazon Luna is cancelled from the Amazon account that pays for it: open Your Memberships & Subscriptions, then select Cancel Subscription next to the Amazon Luna subscription. Access runs to the end of the current billing cycle, and saved game progress stays on the account. Each Luna subscription cancels individually, and Luna Standard is included with Prime.

Menus and labels can change. If the steps below don’t match what you see, use the official help link on this page.

How are you billed?

Cancel Luna Premium from Your Memberships & Subscriptions Alternate cancellation channels documented in the Luna Terms of Use Luna Standard (the Prime-included tier)

Fast answer

Where to start with Amazon Luna

Open official help

Can you cancel online?: yes
Where to start: Your Memberships & Subscriptions on Amazon.com, signed in to the Amazon account that pays for Luna
Apple or Google billed?: Not commonly documented
Keeps access until: The end of the current billing cycle — cancelling does not cut off play immediately, but access ends on all connected devices once that cycle finishes.
Contract / fees: No minimum term or contract is documented. Luna Standard is not a standalone paid plan — Amazon documents it as included with your Prime membership, and the Amazon Luna Terms of Use state that Luna does not set the pricing, promotions or cancellation policies for Amazon Prime, which are provided and administered by Amazon Prime. Luna Premium is the separate paid subscription that can be cancelled on its own.
Verified on: 2026-07-26

Step-by-step cancellation

These steps only appear when the flow was verified against an official provider or platform source.

Cancel Luna Premium from Your Memberships & Subscriptions

1
Sign in to the Amazon account that pays for Luna.
2
Go to Your Memberships & Subscriptions (amazon.com/yourmembershipsandsubscriptions).
3
Next to the Amazon Luna subscription, select "Cancel Subscription."
4
To cancel multiple subscriptions, cancel each subscription individually — Amazon states this explicitly.

Alternate cancellation channels documented in the Luna Terms of Use

1
The Amazon Luna Terms of Use document alternate cancellation channels for a Premium Plan bought directly from Amazon.
2
Visit "Your Account" and adjust your Premium Plan settings, or
3
Contact Amazon customer service and ask them to cancel the Luna subscription, or
4
Use any cancellation form Amazon makes available to you.
5
If you bought the Luna subscription through a third party, the Terms state you cancel through your account with that third party.

Luna Standard (the Prime-included tier)

1
Check whether you actually pay for Luna separately — Amazon documents Luna Standard as included with your Prime membership, not a standalone paid plan.
2
If the only Luna access you have is Standard, there is no separate Luna charge to cancel.
3
To end Luna Standard you must cancel Prime itself — the Luna Terms of Use state Luna does not set the cancellation policy for Prime, which is administered by Amazon Prime.
4
If you also pay for Luna Premium, cancel that specific subscription from Your Memberships & Subscriptions.

Common problems

Only official-source troubleshooting notes are included here.

What happens after you cancel?

Post-cancellation details like access, downgrade behavior, and refund caveats are shown only when the provider documents them.

Access to the cancelled Luna subscription continues until the end of the current billing cycle, then stops on every connected device.
Game progress stored on the Amazon account, or on a linked account with the subscription provider, is not affected — resubscribing with the same account information keeps it available.
Each Luna subscription must be cancelled individually; cancelling one does not cancel the others.
Cancelling Luna Premium does not touch Luna Standard, which remains included with an active Prime membership.
Third-party stores, individual game purchases and third-party subscriptions (including Ubisoft+ and Jackbox) are no longer offered through Luna as of April 10, 2026. Amazon documented that a discontinued third-party subscription renews one final time after the current billing cycle ends before it cancels, so cancel it manually from Your Memberships & Subscriptions to avoid that last charge.
Save data for affected titles is downloadable for 90 days after June 10, 2026 from Luna's game save data settings.

Refund notes

The Amazon Luna Terms of Use document a full refund of the subscription fee if you cancel within 3 business days of signing up for, or converting from a free trial to, a paid subscription — Amazon may charge you, or withhold from the refund, the value of the subscription used in that period. If you cancel at any other time, the Terms state a full Premium Plan refund only where Premium Content available as part of the subscription has not been accessed through the account since the latest subscription charge. Otherwise the default outcome is no mid-cycle refund: access simply runs to the end of the paid period.

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FAQ

How do I cancel my Amazon Luna Premium subscription?

Sign in to the Amazon account that pays for Luna, go to Your Memberships & Subscriptions, and next to the Amazon Luna subscription select "Cancel Subscription." That is the two-step route Amazon's own "Cancel Your Amazon Luna Subscriptions" help page documents.

Does cancelling Amazon Luna delete my game progress?

No. Amazon documents that game progress stored on your Amazon account, or on a linked account with the subscription provider, is not affected when you cancel. If you resubscribe using the same account information, that progress remains available.

When does Amazon Luna access actually stop after I cancel?

Not immediately. Amazon documents that you keep access to your Luna subscriptions until the end of the current billing cycle, after which the subscription is no longer available on any of your connected devices.

Do I have to cancel Amazon Luna Standard separately?

No — Amazon documents Luna Standard as included with your Prime membership, so there is no separate Luna charge to cancel. Ending Standard means cancelling Prime itself; the Luna Terms of Use state Luna does not set Prime's cancellation policy, which Amazon Prime administers. Paid plans such as Luna Premium are cancelled on their own from Your Memberships & Subscriptions.

Can I get a refund when I cancel Amazon Luna?

The Amazon Luna Terms of Use document a full refund of the subscription fee if you cancel within 3 business days of signing up for, or converting from a free trial to, a paid subscription, less the value of the subscription used in that period. Cancel at any other time and a full Premium Plan refund applies only where Premium Content has not been accessed through the account since the latest charge.

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