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How to cancel Amazon Kids+

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Amazon Kids+ cancels online. Sign in as the parent, open Your Memberships and Subscriptions, select Manage Subscription for Amazon Kids+, then Cancel Subscription under Advanced Controls. Parent Dashboard at parents.amazon.com works too. Access runs to the end of the billing period. Watch the included term on Kids devices — it rolls into recurring monthly billing.

Menus and labels can change. If the steps below don’t match what you see, use the official help link on this page.

How are you billed?

Cancel on the web via Your Memberships and Subscriptions Cancel from the Amazon Parent Dashboard (web or app)Cancel from a Fire tablet Contact Amazon Customer Service as a backstop

Fast answer

Where to start with Amazon Kids+

Open official help

Can you cancel online?: yes
Where to start: Your Memberships and Subscriptions on amazon.com, or the Amazon Parent Dashboard at parents.amazon.com — signed in as the parent/account holder, not a child profile
Apple or Google billed?: Not commonly documented
Keeps access until: The end of the current billing period. Amazon states that disabling auto-renewal means you continue to have access through the end of the current billing period and your payment method is not charged again.
Contract / fees: No fixed term, minimum commitment, or early-termination fee is documented — Amazon states you may cancel or disable auto-renewal at any time. The real friction is the bundled device subscription: Amazon states that Kids devices (Fire Kids Tablet, Fire Kids Pro Tablet, Kindle Kids, Echo Dot Kids, Echo Show 5 Kids, Echo Pop Kids) come with an included Amazon Kids+ subscription, and after the included term the subscription renews on a recurring monthly basis plus applicable tax. Check current pricing on Amazon's own Kids+ page. Amazon's terms state that you may cancel your subscription or disable auto-renewal at any time by contacting Amazon Customer Service, in addition to the self-serve controls. Pre-paid multi-month plans exist but carry no ongoing commitment.
Verified on: 2026-07-25

Step-by-step cancellation

These steps only appear when the flow was verified against an official provider or platform source.

Cancel on the web via Your Memberships and Subscriptions

1
Sign in to amazon.com in a browser using the parent / account-holder login — not a child profile.
2
Open Your Memberships and Subscriptions from the Account menu.
3
Find Amazon Kids+ in the list and select Manage Subscription.
4
Select Cancel Subscription under Advanced Controls.
5
Confirm. Amazon states that disabling auto-renewal means you continue to have access through the end of the current billing period and your payment method is not charged again.
6
Check that the entry now shows an end date rather than a renewal date.

Cancel from the Amazon Parent Dashboard (web or app)

1
Go to the Amazon Parent Dashboard at parents.amazon.com, or open the Amazon Kids Parent Dashboard app, and sign in as the parent.
2
Open the Amazon Kids+ subscription settings.
3
Select the option to cancel the subscription or stop auto-renewal.
4
Confirm the cancellation.
5
Verify the subscription is listed as ending at your next renewal date rather than renewing.

Cancel from a Fire tablet

1
On the Fire tablet, open Settings and go to the Amazon Kids section.
2
Open the Amazon Kids+ subscription settings, signing in with the parent account if prompted.
3
Select the option to cancel or turn off auto-renewal, then confirm.
4
Confirm the change afterwards in Your Memberships and Subscriptions on amazon.com, since that view is the account-level record.

Contact Amazon Customer Service as a backstop

1
Open Amazon Customer Service with the account holder signed in and choose a contact option.
2
Ask to cancel Amazon Kids+ and disable auto-renewal, naming the child profile if you are asked which subscription applies.
3
Amazon's Amazon Kids+ terms state that you may cancel your subscription or disable auto-renewal at any time by contacting Amazon Customer Service — useful as a backstop if the self-serve controls do not cover your situation.
4
Ask for written confirmation in the chat transcript or by email.
5
Watch the next billing date to confirm no renewal charge appears.

Expect a retention offer

• Pause is offered as an alternative to cancelling — Amazon's "Pause Your Amazon Kids+ Subscription" help page documents pausing a monthly plan for up to three months, starting from the next billing period
• Cancellation controls are spread across four surfaces (Your Memberships and Subscriptions, the Amazon Kids section of Settings on a Fire tablet, the Amazon Kids Parent Dashboard app, and the Parent Dashboard website) rather than one canonical button
• Subscriptions included with Kids devices roll into recurring monthly billing once the included term ends, so the first paid charge can arrive without a fresh sign-up step

Decline script

“Please cancel my subscription effective today and email me a confirmation. I'm not interested in a discount or pause.”

Common problems

Only official-source troubleshooting notes are included here.

What happens after you cancel?

Post-cancellation details like access, downgrade behavior, and refund caveats are shown only when the provider documents them.

Auto-renewal stops and your payment method is not charged again for Amazon Kids+.
Access to the Amazon Kids+ content catalog continues through the end of the current billing period, then ends.
Content you purchased separately, and titles a parent added to a child's allow list, remain accessible — Amazon documents this for the paused state, where the Kids+ catalog is unavailable but purchased and allow-listed content still works.
Child profiles and parental-control settings are managed separately in Parent Dashboard — cancelling the subscription is not the same action as deleting a child account.
Amazon's terms treat membership fees as non-refundable except as expressly set out there, so in the ordinary case expect cancellation to end future billing rather than refund the current period.

Refund notes

Amazon's Amazon Kids+ terms state that membership fees may be subject to tax and are non-refundable except as expressly set forth in those terms. A prorated refund is described mainly for the situation where Amazon itself terminates your access — and no refund is given where termination relates to conduct violating applicable law or terms of use, fraud, or misuse. The terms also describe a pro rata refund in one other case: if you already hold a monthly or prepaid subscription that did not come with a device and you then set up a Kids device, Amazon cancels the existing subscription and refunds the remainder of the current period. Otherwise, cancelling stops the next charge rather than producing a mid-cycle refund; raise billing disputes with Amazon Customer Service.

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FAQ

Does cancelling Amazon Kids+ delete my child's profile or parental controls?

No. Amazon Kids child profiles and parental-control settings are managed in Parent Dashboard and are separate from the Kids+ subscription. Cancelling ends access to the Amazon Kids+ content catalog at the end of your billing period; adding or deleting a child account is a separate action in Parent Dashboard.

My Fire Kids tablet came with Amazon Kids+ included — will it start charging me?

Yes. Amazon states that Kids devices, including the Fire Kids Tablet, Fire Kids Pro Tablet, Kindle Kids, Echo Dot Kids, Echo Show 5 Kids and Echo Pop Kids, come with an included Amazon Kids+ subscription that renews on a recurring monthly basis plus applicable tax once the included term ends. Turn off auto-renewal before that term expires, and check current pricing on Amazon's Kids+ page.

Can I pause Amazon Kids+ instead of cancelling it?

Amazon's "Pause Your Amazon Kids+ Subscription" help page documents a pause for monthly Amazon Kids+ plans of up to three months. The pause begins at the start of your next billing period, you are not charged while it is paused, and the Kids+ catalog is unavailable during the pause — though separately purchased and allow-listed content still works. You can pause again after the subscription resumes and is billed for at least one month, and you can still cancel outright while paused.

Will I get a refund if I cancel Amazon Kids+ part-way through a month?

Usually no. Amazon's Amazon Kids+ terms state that membership fees are non-refundable except as expressly set out in those terms; cancelling stops the next charge and leaves access running to the end of the current period. The terms do describe pro rata refunds in specific cases — where Amazon terminates your access, and where an existing monthly or prepaid subscription is cancelled because you set up a Kids device. Take billing disputes to Amazon Customer Service.

I subscribed to Amazon Kids+ through the iOS or Android app — where do I cancel?

Amazon stated the Amazon Kids+ app would no longer be available in the iOS and Android stores from 10 March 2025, and that iOS-billed subscriptions had to be stopped through the Apple account. If your subscription is billed by Amazon, cancel it in Your Memberships and Subscriptions or Parent Dashboard. If a charge still shows up from Apple, check the subscriptions list in your Apple account settings.

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