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Difficulty B · 28/100— Mostly straightforward

How to cancel SilverSingles

SilverSingles auto-renews for the same term you first bought — monthly, three months or six months. Its Service Agreement says to log in, open Settings and follow the instructions there to disable automatic renewal or cancel, or to email support@silversingles.com. Fees are non-refundable outside a three-business-day window after subscribing. App-store purchases cancel with Apple or Google.

Menus and labels can change. If the steps below don’t match what you see, use the official help link on this page.

How are you billed?

If you subscribed on the SilverSingles website If you subscribed inside the iPhone or iPad app (billed by Apple)If you subscribed inside the Android app (billed by Google Play)

Fast answer

Where to start with SilverSingles

Open official help

Can you cancel online?: yes
Where to start: Log in at silversingles.com and open Settings — the Service Agreement says to follow the instructions there to disable automatic renewal, modify or cancel. Its cancellation clause also names support@silversingles.com as a way to cancel at any time during the term.
Apple or Google billed?: Possible
Keeps access until: SilverSingles' Service Agreement does not state an end-of-term access date. What it does say is that subscription fees are non-refundable outside the three-business-day Trial Period, and that a notice about cancelling or terminating your membership is effective within a reasonable time after SilverSingles receives it — so send the cancellation well before the renewal date and keep the confirmation.
Contract / fees: SilverSingles' Service Agreement states that it may automatically renew all paid subscriptions upon their expiration date, and that after the initial term and any subsequent renewal periods the subscription renews for the same duration as the initial one — so a six-month plan renews for another six months, not month to month. The renewal clause names the terms as "monthly, every 3 months, or every 6 months, or any other renewal period explicitly offered at the time of subscription". No early-termination fee is documented. The agreement is published by SuccessfulMatch.com, Inc.
Verified on: 2026-08-28

Step-by-step cancellation

These steps only appear when the flow was verified against an official provider or platform source.

If you subscribed on the SilverSingles website

1
Log in to the SilverSingles site at silversingles.com.
2
Navigate to Settings.
3
Follow the provided instructions there to disable automatic renewal, modify or cancel your subscription.
4
If no cancellation option is available to you, email support@silversingles.com — the agreement states you may cancel at any time during the subscription term by contacting that address.
5
Do it well ahead of the renewal date: the agreement says a cancellation notice takes effect within a reasonable time after SilverSingles receives it.
6
Save the confirmation email or screenshot as proof of the date you cancelled.

• The agreement's exact wording is that if you wish to disable automatic renewal, modify, or cancel your subscription, you should log in to the SilverSingles Site, navigate to 'Settings' and follow the provided instructions, or contact them. It does not name a specific button, so work through the Settings menu.
• Cancelling within three business days of subscribing is the only documented route to a refund — the agreement calls that window your 'Trial Period'.

Source: silversingles.com — the provider's own documentation for these steps.

If you subscribed inside the iPhone or iPad app (billed by Apple)

1
Confirm the charge is Apple's — an App Store subscription cannot be stopped from the SilverSingles website.
2
In the Settings app on your iPhone or iPad, tap your name.
3
Tap Subscriptions.
4
Tap the SilverSingles subscription.
5
Tap Cancel Subscription.
6
Direct any refund request for that charge to Apple, not to SilverSingles.

• SilverSingles' App Store listing (developer Heartnet LLC) shows in-app purchases at 1 month $18.99, 3 months $47.99 and 6 months $84.99, so the app can bill through Apple.
• The SilverSingles Service Agreement does not mention Apple or Google billing at all, so Apple's own instructions are the authority for this path.

Source: support.apple.com — the provider's own documentation for these steps.

If you subscribed inside the Android app (billed by Google Play)

1
Confirm the charge is Google's — a Play subscription cannot be stopped from the SilverSingles website.
2
Open the Google Play app, or go to play.google.com, signed in with the Google account you used to subscribe.
3
Tap your profile icon, then Payments & subscriptions, then Subscriptions.
4
Select SilverSingles and choose Cancel subscription, then follow the prompts.
5
Google states that when you cancel, you'll still be able to use the subscription for the time you've already paid.
6
Direct any refund request for that charge to Google Play.

• The SilverSingles Google Play listing (com.silversingles.dating) is marked as containing in-app purchases, so a subscription started in the Android app is billed by Google and can only be cancelled there.

Source: support.google.com — the provider's own documentation for these steps.

Common problems

Only official-source troubleshooting notes are included here.

I can't find a cancel option in SilverSingles Settings.

The Service Agreement only says to navigate to Settings and follow the provided instructions — it does not name a specific button, and there may not be one on your account. The same agreement makes email a valid cancellation channel: write to support@silversingles.com asking to cancel, send it before the renewal date, and keep a copy of the message and any reply.

The charge on my statement doesn't say SilverSingles.

SilverSingles' Service Agreement is published by SuccessfulMatch.com, Inc., and the App Store lists Heartnet LLC as the app's developer, so a charge may show one of those company names rather than the brand. If it names Apple or Google instead, the subscription is an in-app purchase and must be cancelled in your App Store or Google Play subscription settings.

I stopped using my SilverSingles profile but was charged again.

The Service Agreement says paid subscriptions renew automatically upon their expiration date until terminated, so abandoning the profile does not end the subscription. Cancel it explicitly — through Settings or by emailing support@silversingles.com — and note that the agreement's only refund window is three business days from the original subscription date.

What happens after you cancel?

Post-cancellation details like access, downgrade behavior, and refund caveats are shown only when the provider documents them.

Automatic renewal stops, so the subscription does not roll into another full term of the same length.
The Service Agreement does not promise access to the end of the paid term, nor does it say access ends immediately — keep your own record of the cancellation date and the term you paid for.
Fees already paid are not refunded unless you cancelled within three business days of subscribing.
Cancelling the subscription is separate from removing your profile; the agreement treats terminating a membership and deleting content as different actions.
A cancellation notice is effective within a reasonable time after SilverSingles receives it, so send it well ahead of the renewal date and keep the email.

Refund notes

The Service Agreement gives a three-business-day 'Trial Period': you may cancel a subscription within three business days of subscribing and receive a refund by notifying SilverSingles through the contact information in the agreement. Outside that window it states subscription fees are non-refundable. A separate 'No Payment Disputes' clause adds that all payments made to the company are final and non-refundable, and asks you to contact support@silversingles.com first about payment-related issues such as auto-renew. App Store and Google Play purchases are refunded only by Apple or Google under their own policies.

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FAQ

How do I stop SilverSingles from automatically renewing?

SilverSingles' Service Agreement gives two routes: log in to the site, navigate to Settings and follow the instructions there to disable automatic renewal, modify or cancel; or contact SilverSingles. Its cancellation clause names support@silversingles.com as the address for cancelling at any time during the subscription term. Do it well before the renewal date, because the agreement says a notice takes effect only within a reasonable time after it is received.

Can I get a refund from SilverSingles after my subscription renews?

The agreement documents only one refund window: you may cancel within three business days of subscribing — the 'Trial Period' — and receive a refund by notifying SilverSingles. Outside that, it states subscription fees are non-refundable, and a separate clause says all payments made to the company are final and non-refundable. App Store and Google Play charges are refunded only by Apple or Google.

Does SilverSingles renew monthly, or for the whole original term?

For the whole original term. The Service Agreement says that after the initial subscription term and any subsequent renewal periods, your subscription will automatically renew for the same duration as your initial subscription, and its renewal clause names the terms as "monthly, every 3 months, or every 6 months, or any other renewal period explicitly offered at the time of subscription". A six-month plan therefore renews for another six months rather than rolling to monthly billing.

Who do I email to cancel SilverSingles?

support@silversingles.com. The Service Agreement states you may cancel your subscription at any time during the subscription term by contacting that address, and its notices clause says any notice concerning withdrawal, cancellation or termination of your membership should go to the same place. Keep the sent message — it is your evidence of when you cancelled.

Where do I cancel SilverSingles if I subscribed in the iPhone or Android app?

With the store that billed you. SilverSingles' App Store listing shows in-app purchases at 1, 3 and 6 months and its Google Play listing is marked as containing in-app purchases, so an in-app subscription is held by Apple or Google. Cancel it in Settings > your name > Subscriptions on iOS, or Google Play > Payments & subscriptions > Subscriptions on Android — emailing SilverSingles will not stop that charge.

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