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How to cancel NordPass

To cancel NordPass, log in to your Nord Account, click Billing on the left, open the Subscriptions tab, find the NordPass subscription, click Cancel, then select Cancel auto-renewal to confirm. If you subscribed through the App Store or Google Play, cancel there instead. Cancelling does not automatically produce a refund.

Menus and labels can change. If the steps below don’t match what you see, use the official help link on this page.

Fast answer

Where to start with NordPass

Open official help
Can you cancel online?
yes
Where to start
Nord Account > Billing > Subscriptions
Apple or Google billed?
Possible
Keeps access until
NordPass frames the action as cancelling auto-renewal so you are not charged automatically next time; its money-back article refers to stopping NordPass services after your subscription ends, so the term you have paid for runs to its end.
Verified on
2026-08-28

Step-by-step cancellation

These steps only appear when the flow was verified against an official provider or platform source.

If NordPass bills you through your Nord Account

  1. 1

    Log in to your Nord Account.

  2. 2

    Click on the Billing button located on the left side and select the Subscriptions tab.

  3. 3

    Locate the subscription you want to cancel, and click on the Cancel button.

  4. 4

    Select Cancel auto-renewal to confirm.

  • NordPass describes this as cancelling a recurring subscription so that you are not charged automatically next time.
  • NordPass says cancelling your subscription does not automatically result in a refund — to request one, review the money-back policy and contact the customer support team.

Source: support.nordpass.com — the provider's own documentation for these steps.

If you subscribed through the Apple App Store

  1. 1

    Open the Settings app on your iPhone or iPad and tap your name.

  2. 2

    Tap Subscriptions.

  3. 3

    Tap the NordPass subscription.

  4. 4

    Tap Cancel Subscription and confirm.

  • NordPass's own cancellation article sends App Store subscribers to Apple's support article rather than the Nord Account billing page.
  • Apple notes that if there is no Cancel button, or you see an expiration message in red text, the subscription is already cancelled.

Source: support.apple.com — the provider's own documentation for these steps.

If you subscribed through the Google Play Store

  1. 1

    On your Android device, go to subscriptions in Google Play.

  2. 2

    Select the NordPass subscription you want to cancel.

  3. 3

    Tap Cancel subscription.

  4. 4

    Follow the instructions to confirm.

  • NordPass's cancellation article sends Play Store subscribers to Google's support article.
  • Google states that when you cancel a subscription you can still use it for the time you have already paid for.

Source: support.google.com — the provider's own documentation for these steps.

Common problems

Only official-source troubleshooting notes are included here.

The NordPass subscription isn't listed on the Nord Account Subscriptions tab.

That normally means a store is billing you. NordPass sends App Store and Play Store subscribers to Apple's and Google's support articles instead — check Settings > Subscriptions on iPhone, or the subscriptions list in Google Play.

You cancelled but expected an immediate refund.

NordPass says cancelling a subscription does not automatically result in a refund. Its 30-day money-back policy covers the initial purchase only, and you have to contact the customer support team to request it.

You cancelled NordPass but still have a NordVPN or NordLocker charge.

The Nord Account Subscriptions tab lists each Nord product separately — NordPass says to locate the specific subscription you want to cancel and click Cancel on that one. Cancelling one does not touch the others.

What happens after you cancel?

Post-cancellation details like access, downgrade behavior, and refund caveats are shown only when the provider documents them.

  • Auto-renewal is switched off, so you are not charged automatically at the next renewal date.
  • The plan you have already paid for runs to the end of its term — NordPass's money-back article refers to services stopping after your subscription ends.
  • Your NordPass account and vault stay in place; deleting the account (and with it everything stored in the vault) is a separate action.
  • If you want the money back as well, NordPass requires you to contact its support team within 30 days of the initial purchase under the money-back policy.

Refund notes

  • NordPass documents a 30-day money-back guarantee for personal accounts: you claim it by cancelling within 30 days of the initial purchase of the plan. It says the guarantee applies only to the initial subscription purchase — once the subscription renews it is no longer eligible under that policy unless local law requires otherwise. Refunds are paid the same way you paid, and you have to contact the customer support team to receive one.

Gravity for iPhone

Canceled NordPass? Track your other renewals in Gravity

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FAQ

How do I cancel my NordPass subscription in Nord Account?

Log in to your Nord Account, click the Billing button on the left, select the Subscriptions tab, find the NordPass subscription and click Cancel, then select Cancel auto-renewal to confirm. NordPass describes this as stopping the automatic charge next time.

Does cancelling NordPass delete my vault and saved passwords?

No — cancelling only stops the auto-renewal. Deleting the account is a separate action, and NordPass warns that if you delete your account all items stored in the service, including your NordPass vault, will be deleted. It recommends exporting your passwords first.

Can I get a NordPass refund after cancelling?

NordPass says cancelling does not automatically result in a refund. Its money-back policy gives personal customers 30 days from the initial purchase of the plan; renewals are not eligible unless local law requires otherwise. Refunds are paid the same way you paid, and you must contact support to request one.

How do I cancel NordPass if I subscribed through the App Store or Google Play?

In the store that billed you. NordPass's cancellation article points App Store and Play Store subscribers to Apple's and Google's own support articles. On iPhone: Settings > your name > Subscriptions > NordPass > Cancel Subscription. On Android: Google Play > subscriptions > NordPass > Cancel subscription.

How do I delete my NordPass account, not just the subscription?

NordPass documents two routes: in the mobile app, tap the Profile icon at the bottom right, select Settings, tap Delete account, then confirm with Submit a request. Or delete the whole Nord Account from Nord Account > your email address > Account settings > Delete Account.

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Gravity is an independent app by Viral App Labs LLC and is not affiliated with or endorsed by NordPass. Trademarks belong to their respective owners. Steps verified against official sources on 2026-08-28.

Official source

How to cancel my subscription? — NordPass • Last verified: 2026-08-28

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