If billed directly by Netflix
- 1
Go to netflix.com/cancelplan (the Manage your membership page). You may need to sign in first.
- 2
Tap or click Cancel.
- 3
Under Cancel, choose Finish Cancellation.
- 4
A confirmation email is sent to the account email address — keep it.
- • Netflix says signing out or deleting the app does not cancel your account.
Source: help.netflix.com — the provider's own documentation for these steps.