Verified from official source

How to cancel Netflix

Cancellation steps for Netflix can vary depending on whether you subscribed directly, through Apple, Google Play, or another billing partner. Gravity helps you track renewals, monitor free trials, and stay ahead of billing dates after you cancel.

Menus and labels can change. If the steps below don’t match what you see, use the official help link on this page.

Fast answer

Where to start with Netflix

Open official help
Can you cancel online?
yes
Where to start
Manage your membership
Apple or Google billed?
Not commonly documented
Keeps access until
Until the end of your current billing period
Verified on
2026-04-16

Step-by-step cancellation

These steps only appear when the flow was verified against an official provider or platform source.

If billed directly by Netflix

  1. 1

    Go to the Manage your membership page. You may need to sign in first.

  2. 2

    Select Cancel.

  3. 3

    Under Cancel, choose Finish Cancellation.

  • Netflix says signing out or deleting the app does not cancel your account.

Common problems

Only official-source troubleshooting notes are included here.

I canceled Netflix but was still charged

Netflix says an account may have been restarted. Recheck the account status, then change the password and sign out of all devices if someone else may have restored the membership.

I deleted the app

Netflix states that deleting the app does not cancel the account. Use the account cancellation flow instead.

What happens after you cancel?

Post-cancellation details like access, downgrade behavior, and refund caveats are shown only when the provider documents them.

  • Netflix says you will not be charged again unless you restart the account.
  • You can keep watching until the current billing period ends.
  • Netflix says viewing activity, recommendations, ratings, and some account details may remain available for 24 months if you restart later.

Refund notes

  • Netflix says you can keep watching until the account cancels automatically at the end of the billing period.

FAQ

Can I cancel Netflix online?

Yes. Netflix says to go to the Manage your membership page, choose Cancel, then Finish Cancellation.

Does deleting Netflix cancel the membership?

No. Netflix explicitly says deleting the app or signing out does not cancel the account.

Do I keep access after canceling Netflix?

Yes. Netflix says you can keep using the service until the end of the current billing period.

What if Netflix is part of a bundle?

Netflix says bundled or package-based subscriptions can follow a different flow, and you may need to link your account to the new package instead of canceling.

Gravity

Track renewals before the next surprise charge.

Gravity helps you track subscription renewals, monitor free trials, and keep a clean list of what still needs attention.

Track subscription renewalsTrack free trialsStay ahead of billing datesUse the cancellation hub

Official source

How to cancel Netflix | Netflix Help Center • verified 2026-04-16

Open official help