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How to cancel Roblox Premium

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Cancel where you subscribed. If you subscribed on the Roblox website, open Settings > Subscriptions (Billing) and cancel there. If you bought Premium through a mobile app, cancel in that store: on iPhone, Settings > [your name] > Subscriptions; on Android, Google Play > Subscriptions. Your Premium benefits continue until the end of the period you already paid for.

Menus and labels can change. If the steps below don’t match what you see, use the official help link on this page.

How are you billed?

Cancel Roblox Premium in Settings (desktop app or web browser)Contact Roblox Support if you cannot log in to cancel

Fast answer

Where to start with Roblox Premium

Open official help

Can you cancel online?: depends
Where to start: Settings > Subscriptions, signed in to the Roblox account that holds the membership, using the Roblox desktop app or a web browser.
Apple or Google billed?: Possible
Keeps access until: the end of the period you have already paid for
Contract / fees: No minimum term or commitment is documented. The Roblox Subscription Terms state the subscription "will automatically renew at the start of every billing period and will continue indefinitely until you cancel it." Memberships purchased via the Roblox mobile app, desktop app, or Roblox website are recurring by default; memberships purchased through the Windows and Amazon app stores are not recurring and simply end at the expiration date listed. Roblox's help article also carries a sunset notice: on April 30, 2026 Roblox Premium stopped being available for purchase, and while existing subscribers may retain their subscription, Roblox states that "should they cancel, the option to resubscribe will no longer be available." Roblox also documents that if a renewal fails, further attempts are made over the next 72 hours, and if it still cannot be renewed the membership is cancelled with no ability to re-subscribe.
Verified on: 2026-07-25

Step-by-step cancellation

These steps only appear when the flow was verified against an official provider or platform source.

Cancel Roblox Premium in Settings (desktop app or web browser)

1
Log into the account where the membership was purchased.
2
Click the Gear icon in the upper right.
3
Open Settings and select Subscriptions.
4
Click the "Cancel Renewal" button and follow the prompts to confirm.
5
Stay on Settings > Subscriptions to check the renewal date and expiration date Roblox shows for the membership.

Source: en.help.roblox.com — the provider's own documentation for these steps.

Contact Roblox Support if you cannot log in to cancel

1
Use this route only if you cannot access the account to cancel the membership yourself — the self-serve path requires signing in to the subscribed account.
2
Contact Roblox with the username of the subscribed account.
3
Send the request before the renewal date — Roblox states that cancellation requests must be received before the renewal date.

Source: en.help.roblox.com — the provider's own documentation for these steps.

Common problems

Only official-source troubleshooting notes are included here.

What happens after you cancel?

Post-cancellation details like access, downgrade behavior, and refund caveats are shown only when the provider documents them.

Premium benefits continue for the remainder of the time already paid for; the cancellation takes effect at the end of the current billing period.
When the subscription ends, the Roblox Subscription Terms state you will no longer have access to the subscription or its associated benefits.
No refund is issued — Roblox states memberships are non-refundable, so cancelling mid-cycle does not return money for the current period.
Roblox states that because Premium is no longer available for purchase as of April 30, 2026, subscribers who cancel will not have the option to resubscribe.
A one-time Windows or Amazon app store membership does not renew at all and simply ends at the expiration date listed on the Subscriptions page.

Refund notes

Roblox documents no refund for a renewal you forgot to cancel: "No. Memberships are non-refundable. To prevent future charges, be sure to cancel your membership before the renewal date." The Roblox Subscription Terms add that "Subscriptions are non-refundable and non-transferable," and ask users to waive statutory withdrawal or "cooling off" rights (giving the EU 14-day period as an example) to the maximum extent permitted by law, while noting that to the extent such rights are not waivable they may continue to apply.

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FAQ

Does cancelling Roblox Premium end my benefits immediately?

No. Roblox states that if you cancel, you will continue to receive benefits for the remainder of the time you have already paid for, and the Roblox Subscription Terms say the cancellation takes effect at the end of your current billing period.

Can I get a refund if I forgot to cancel Roblox Premium before it renewed?

No. Roblox's Premium Membership help page answers this directly: memberships are non-refundable, and to prevent future charges you must cancel before the renewal date. The Roblox Subscription Terms likewise state that subscriptions are non-refundable and non-transferable.

Why is the Cancel Renewal button missing or greyed out on my Roblox Premium membership?

Roblox lists four documented reasons: the membership is already canceled or set to expire; the membership is currently renewing and cannot be canceled; you bought a one-time membership through the Windows or Amazon app store that does not renew; or you purchased through a mobile app, in which case it cannot be canceled inside Roblox and must be managed through your device's app store.

If I cancel Roblox Premium, can I subscribe again later?

Roblox states that as of April 30, 2026 Roblox Premium is no longer available for purchase. Existing subscribers may retain their subscription, but Roblox says that should they cancel, the option to resubscribe will no longer be available.

What if I cannot log in to the account to cancel Roblox Premium?

Roblox instructs you to contact it immediately with the username of the subscribed account, and notes that cancellation requests must be received before the renewal date.

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