How to cancel Pure Barre

1. 1

   Look up your home studio at purebarre.com/location-search.

2. 2

   Read your membership agreement and your state's membership agreement addendum — Pure Barre says the cancellation details are there.

3. 3

   Contact your local studio and ask to cancel; Pure Barre says freezes and cancellations are handled at the studio level.

4. 4

   Send the request in writing and keep a copy, then ask the studio to confirm your final billing date in writing.

• • Pure Barre's help center states that because its studios are individually owned and operated, membership freezes and cancellations must be handled at studio level — there is no corporate self-serve cancel button for a studio membership.
• • Pure Barre's separate refund article (help.purebarre.com/hc/en-us/articles/19825830935703-How-Do-I-Request-A-Refund) asks members to write their studio with written notice at least 30 days in advance to initiate a refund request.

Source: help.purebarre.com — the provider's own documentation for these steps.

1. 1

   Log into your XPLUS account in a web browser on desktop or on your phone.

2. 2

   Open your User Profile at the top right corner.

3. 3

   Select Subscription.

4. 4

   Click Cancel Plan.

• • Pure Barre says the same web steps apply if you signed up through your studio's member portal online.
• • If a studio staff member signed you up in person, Pure Barre recommends asking that staff member to cancel the subscription for you.

Source: help.purebarre.com — the provider's own documentation for these steps.

1. 1

   Open Settings on your iPhone or iPad and tap your name.

2. 2

   Tap Subscriptions.

3. 3

   Select the Xponential+ (X+) subscription.

4. 4

   Tap Cancel Subscription and confirm.

• • Pure Barre states it cannot manage these subscriptions or assist with refunds because of Apple's rules, and points members to Apple's support desk instead.

Source: help.purebarre.com — the provider's own documentation for these steps.

1. 1

   Open the Google Play Store app on your Android device, or go to play.google.com.

2. 2

   Open Payments & subscriptions, then Subscriptions.

3. 3

   Select the Xponential+ (X+) subscription.

4. 4

   Tap Cancel subscription and follow the prompts.

• • Pure Barre states it cannot manage Google Play subscriptions or assist with those refunds, and points members to Google Play's support desk.

Source: help.purebarre.com — the provider's own documentation for these steps.