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How to cancel JustFab

Name: Gravity: Cancel Subscriptions
Price: 19.99 USD
Rating: 4.8 (50 reviews)
Author: Viral App Labs LLC

JustFab bills the VIP membership directly, and you cancel it yourself: log in and go to your My VIP page. JustFab's own article on cancelling online points to live chat (9 AM - 9 PM ET) and phone (1-866-337-0906, 24 hours a day), so use those if no on-page option appears. There is no cancellation fee, and unused VIP Credits stay usable.

Menus and labels can change. If the steps below don’t match what you see, use the official help link on this page.

How are you billed?

Cancel online from your My VIP page Cancel by phone or live chat

Fast answer

Where to start with JustFab

Open official help

Can you cancel online?: yes
Where to start: Your My VIP page on the JustFab website
Apple or Google billed?: Not commonly documented
Keeps access until: JustFab does not document how long VIP benefits continue after you cancel. It does say that once you cancel you can still shop the site at regular retail prices, and any unused VIP Credits left on your account remain usable.
Contract / fees: No fixed term and no cancellation fee — JustFab states you can cancel anytime. Billing is negative-option: unless you log in and use "Skip the Month" between the 1st and the 5th of the month, your payment method is charged the membership fee (check current pricing). JustFab's help center places the Skip the Month button on your Account Information page. There is no limit on how many months you can skip, but skipping does not cancel the membership.
Verified on: 2026-07-25

Step-by-step cancellation

These steps only appear when the flow was verified against an official provider or platform source.

Cancel online from your My VIP page

1
Log in to your JustFab account on the website.
2
Go to your My VIP page. JustFab's help center says you may cancel "by visiting your My VIP page."
3
Follow the on-screen prompts to cancel, continuing through any retention offers or confirmation screens until you reach a final confirmation.
4
Save the confirmation screen or email for your records.
5
Note: JustFab's own article "Can I cancel my VIP membership online?" answers only with live chat and phone, so the self-service path is thinly documented. If no cancel option appears on your My VIP page, use live chat (9 AM - 9 PM ET) or call 1-866-337-0906 (24/7).

Cancel by phone or live chat

1
Call JustFab customer service at 1-866-337-0906, available 24 hours a day, 7 days a week.
2
Or use JustFab's online live chat, available 9 AM - 9 PM ET.
3
Ask the representative to cancel your VIP membership. JustFab states there is no cancellation fee and that you can cancel anytime.
4
Ask for a confirmation email or reference number before you end the call or chat.
5
Note: JustFab says that after cancelling you can still shop the site at retail prices and redeem any unused promotional VIP Credits left on your account. VIP Credits expire 12 months after purchase.

Expect a retention offer

• Negative-option billing: you are charged each month unless you log in during the 1st-5th window and choose Skip the Month
• Help pages steer you toward "Skip the Month" rather than cancelling
• JustFab's own article titled "Can I cancel my VIP membership online?" answers only with live chat and phone, so the self-service path on the site is thinly documented

Decline script

“Please cancel my subscription effective today and email me a confirmation. I'm not interested in a discount or pause.”

Common problems

Only official-source troubleshooting notes are included here.

What happens after you cancel?

Post-cancellation details like access, downgrade behavior, and refund caveats are shown only when the provider documents them.

Your monthly VIP membership fee stops once the cancellation is completed, unless you choose to rejoin.
You can still shop JustFab at regular retail prices, but VIP member pricing ends.
Unused VIP Credits remain in your account and can still be redeemed on future purchases at standard prices — you can select "checkout as a Guest" if you do not want to reactivate the membership.
VIP Credits expire 12 months after purchase.
JustFab states there is no cancellation fee.

Refund notes

JustFab documents no cancellation fee, and its help center does not describe refunds for membership fees it has already charged. It does state that after you cancel, unused VIP Credits stay in your account and can still be redeemed on future purchases at standard prices — check out as a guest if you do not want to reactivate the membership. VIP Credits expire 12 months after purchase.

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FAQ

Can I cancel my JustFab VIP membership without calling?

JustFab's help center says you may cancel "by contacting us via online live chat or by visiting your My VIP page," so a website path exists. It is thinly documented, though — JustFab's article titled "Can I cancel my VIP membership online?" answers only with live chat and phone. If no cancel option appears on your My VIP page, use live chat (9 AM - 9 PM ET) or call 1-866-337-0906.

What happens to my VIP Credits if I cancel my JustFab membership?

They stay with you. JustFab says your VIP Credits remain in your account and you can use them on future purchases at standard prices — add items to your bag and select "checkout as a Guest" if you do not want to reactivate the membership. You can also still shop the site at retail prices. Credits expire 12 months after purchase.

How does JustFab's Skip the Month window work?

Log in between the 1st and the 5th of each month and use the Skip the Month button, which JustFab's help center places on your Account Information page, to avoid that month's membership fee. There is no limit on how many months you can skip. Skipping keeps the membership active — it is not the same as cancelling.

Does JustFab charge a fee to cancel the VIP membership?

No. JustFab states there is no cancellation fee and that you can cancel anytime — there is no fixed term to serve out. JustFab's help center does not document refunds for membership fees it has already charged, so cancel before your next billing date rather than after.

What number do I call to cancel JustFab?

JustFab's help articles list 1-866-337-0906 for customer service, available 24 hours a day, 7 days a week. Live chat is a separate option with narrower hours, 9 AM - 9 PM ET. Either channel can cancel the VIP membership — ask for a confirmation email or reference number before you hang up or close the chat.

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