How to cancel ITVX Premium

1. 1

   Go to www.itv.com and make sure you're signed in to your ITVX account.

2. 2

   Click your profile icon.

3. 3

   Choose Manage Account — you'll be asked to confirm your email and password.

4. 4

   Under Your plan, select Cancel subscription and follow the prompts.

• • ITV's help article states you can cancel at any time during the month or year and keep the benefits of ITVX Premium until the subscription is due to expire.

Source: help.itv.com — the provider's own documentation for these steps.

1. 1

   ITV's help article sends Apple-billed subscribers to Apple's own help pages rather than to itv.com, so the steps below are Apple's.

2. 2

   In the Settings app on your iPhone or iPad, tap your name, then tap Subscriptions.

3. 3

   Tap the ITVX Premium subscription, then tap Cancel Subscription — Apple notes you may need to scroll down to find the button.

• • Apple's cancellation guide adds that if there is no Cancel button, or an expiry message shows in red text, the subscription has already been cancelled.
• • ITV says it only manages subscription payments made via its website, so an Apple-billed subscription won't show a cancel option in itv.com's Manage Account.

Source: support.apple.com — the provider's own documentation for these steps.

1. 1

   Go to play.google.com and check you are signed in to the Google account that bought the subscription.

2. 2

   On the left, click My subscriptions.

3. 3

   Select the ITVX Premium subscription.

4. 4

   Click Manage, then Cancel subscription, and confirm.

• • These are the exact steps ITV's own help article gives for Google Play subscriptions.

Source: help.itv.com — the provider's own documentation for these steps.

1. 1

   For a Fire or Fire TV subscription, open Your Memberships and Subscriptions in your Amazon account and cancel ITVX Premium there.

2. 2

   For an ITVX Premium taken as an Amazon Prime Video Channel, ITV points you to Amazon's own help pages for cancelling channel subscriptions.

3. 3

   Confirm in your Amazon account that the subscription shows as ending.

• • Amazon is the merchant for these subscriptions, so ITV cannot stop the billing from its side.

Source: help.itv.com — the provider's own documentation for these steps.

1. 1

   Log in to your Roku account on your mobile or browser.

2. 2

   Go to the My Account section.

3. 3

   Select Manage your subscriptions and cancel ITVX Premium.

• • This is the route ITV's help article documents for Roku-billed subscriptions.
• • ITV's article warns you won't be able to manage the subscription on your TV — log in to your Roku account on a mobile or browser.

Source: help.itv.com — the provider's own documentation for these steps.