Curology bills directly, so you cancel from your own account, not through Apple or Google. Log in, open your payment page from the account dropdown, and click "I want to cancel," then finish the follow-up questions. Cancel at least two business days before your next order, and confirm you get the cancellation email.
Menus and labels can change. If the steps below don’t match what you see, use the official help link on this page.
How are you billed?
Fast answer
These steps only appear when the flow was verified against an official provider or platform source.
Log in to your Curology account at curology.com (using a browser is recommended over the app).
Open the account dropdown menu and go to your payment page.
Scroll to the bottom of the payment page and click "I want to cancel."
Answer the follow-up questions and continue all the way through to fully submit the cancellation.
Check for a cancellation confirmation email. If you do not receive one, the cancellation did not go through.
Email Curology support at support@curology.com and request that your subscription be cancelled.
Wait for a cancellation confirmation email to verify the request was processed.
Only official-source troubleshooting notes are included here.
Post-cancellation details like access, downgrade behavior, and refund caveats are shown only when the provider documents them.
Gravity for iPhone
Gravity tracks every renewal date, sends reminders before free trials and renewals, and gives you step-by-step help canceling anything else, on iPhone, no bank login.
No. Pausing only postpones your next shipment; your subscription stays active and will bill again on your chosen next-order date. To stop billing you have to complete the full cancellation flow on your payment page.
Curology sends a cancellation confirmation email. If you do not receive one, the cancellation did not complete. Go back through the flow, or email support@curology.com to confirm.
Cancel at least two full business days before your next scheduled order to avoid being charged for it. Once a formula has been processed or mixed, that order is generally not refundable. Check Curology's current billing help for specifics.
Curology bills directly, not through Apple or Google, so there is no App Store subscription to turn off. Cancel from your Curology account payment page in a browser, which Curology recommends over the app.
Gravity
Gravity helps you track subscription renewals, monitor free trials, and keep a clean list of what still needs attention.
Gravity is an independent app by Viral App Labs LLC and is not affiliated with or endorsed by Curology. Trademarks belong to their respective owners. Steps verified against official sources on 2026-07-12.
Official source
Curology Knowledge Base: Cancelling • Last verified: 2026-07-12
Gravity