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Difficulty B · 18/100— Mostly straightforward

How to cancel CuriosityStream

Name: Gravity: Cancel Subscriptions
Price: 19.99 USD
Rating: 4.8 (50 reviews)
Author: Viral App Labs LLC

CuriosityStream can be canceled online. If it bills you directly, sign in at curiositystream.com/account, scroll to Plan and Payment, open Manage Plan, then choose Cancel Plan. If Apple, Google Play, Roku, or Amazon charges you, cancel through that store instead. Access runs to the end of the paid period, without a refund.

Menus and labels can change. If the steps below don’t match what you see, use the official help link on this page.

How are you billed?

Billed directly by CuriosityStream (web)Billed through Apple / iTunes Billed through Google Play Billed through Roku Billed through Amazon By contacting CuriosityStream support

Fast answer

Where to start with CuriosityStream

Open official help

Can you cancel online?: yes
Where to start: Start with your card or billing statement. CuriosityStream's help article says to confirm how you are being charged before you cancel, because direct subscribers cancel at curiositystream.com/account while Apple, Google Play, Roku and Amazon subscribers must cancel inside that store.
Apple or Google billed?: Possible
Keeps access until: The end of the current subscription period — the Terms of Use state you keep access to the content and services for the remainder of the period you have already paid for.
Contract / fees: No term commitment, minimum contract or early-termination fee is documented. CuriosityStream offers monthly and annual billing periods, and cancellation takes effect at the end of whichever period you are currently in — so canceling an annual plan leaves you paid up through the end of that year with no refund for the unused months. Check current pricing on the site, as plan tiers and rates change.
Verified on: 2026-07-25

Step-by-step cancellation

These steps only appear when the flow was verified against an official provider or platform source.

Billed directly by CuriosityStream (web)

1
Check your card or billing statement first to confirm CuriosityStream is charging you directly rather than a third-party store — CuriosityStream's help article opens with this step because the rest differ by billing source
2
Sign in and go to your account page at https://curiositystream.com/account
3
Scroll to the bottom of the page to the Plan and Payment section
4
Select Manage Plan on the right-hand side
5
Select Cancel Plan in the top right corner
6
Follow the prompts to complete the cancellation

Billed through Apple / iTunes

1
Open the CuriosityStream app on your iPhone or iPad and tap SETTINGS at the bottom right, then Manage Account — this redirects you to iTunes where your subscription details are held
2
Alternatively, open Settings on the device, tap your name, then tap Subscriptions
3
Select CuriosityStream from the list of subscriptions
4
Cancel the subscription and confirm

Billed through Google Play

1
Open the CuriosityStream app and go to Settings, then Manage Account
2
Choose Manage Subscription on Google Play
3
In Google Play, select the CuriosityStream subscription
4
Cancel the subscription and confirm

Billed through Roku

1
Press the Home button on your Roku remote
2
Use the directional pad to highlight the CuriosityStream channel
3
Press the Star button to open the options menu
4
Select Manage subscription, then select Cancel subscription
5
Confirm the cancellation — a message shows the final date you will have access
6
Select Done to save

Billed through Amazon

1
Sign in to your Amazon account and open Your Android Apps and Devices under your account name
2
Go to MANAGE, then YOUR SUBSCRIPTIONS
3
Find CuriosityStream in the list and click ACTIONS to open the management options
4
Turn off auto-renewal
5
On a Fire tablet you can instead go to Settings, then Applications, then Appstore, then Manage My Subscriptions

By contacting CuriosityStream support

1
CuriosityStream's Terms of Use state you may cancel at any time by logging into your account on its sites or by contacting its help address
2
Email help@curiositystream.com from the address on the account, asking to cancel the subscription
3
Include your account email and any details identifying the plan
4
Note that support cannot end a subscription that Apple, Google, Roku, or Amazon is billing — use that store instead

Expect a retention offer

• CuriosityStream documents a pause option of 1, 2, or 3 months as an alternative to canceling — it takes effect on the first day of your next billing cycle and is limited to monthly subscribers billed directly by CuriosityStream, not Apple, Google, Amazon or Roku accounts.
• The cancel control is not on the main account screen: you scroll to the bottom for Plan and Payment, open Manage Plan, then find Cancel Plan tucked in the top-right corner.
• There is no single cancel path — CuriosityStream's own help article tells you to confirm how you are being charged first, because web, Apple, Google Play, Roku and Amazon subscribers each cancel somewhere different.

Decline script

“Please cancel my subscription effective today and email me a confirmation. I'm not interested in a discount or pause.”

Common problems

Only official-source troubleshooting notes are included here.

What happens after you cancel?

Post-cancellation details like access, downgrade behavior, and refund caveats are shown only when the provider documents them.

Auto-renewal stops and you are not charged for the next period.
Access to CuriosityStream content continues for the remainder of the current subscription period.
No refund is issued for the unused portion of the period unless CuriosityStream states otherwise at the time you cancel.
If you cancel on Roku, the confirmation screen shows the last date you will have access.
The account can be restarted later — CuriosityStream documents a separate reactivation process from the account page.

Refund notes

CuriosityStream's Terms of Use state that after cancellation you keep access for the remainder of the current subscription period but will not receive any refund, unless otherwise stated to you at the time of cancellation. The terms also note that granting a refund in one instance does not entitle anyone to a refund in similar circumstances. If a third-party store billed you, any refund request has to go through that store rather than CuriosityStream.

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FAQ

Where is the Cancel Plan button in my CuriosityStream account?

It is not on the main account screen. Sign in at curiositystream.com/account, scroll to the bottom of the page to the Plan and Payment section, select Manage Plan on the right-hand side, then look for Cancel Plan in the top right corner of that screen and follow the prompts to confirm.

Can I pause CuriosityStream instead of canceling it?

For some accounts, yes. CuriosityStream documents a pause of 1, 2, or 3 months that takes effect on the first day of your next billing cycle, and you are not charged for the paused months. Pause is only offered to monthly subscribers whose card is billed directly by CuriosityStream — it is not available for Apple, Google, Amazon, or Roku accounts.

Why can't I cancel CuriosityStream from its own website?

Because a different company is charging you. If you subscribed through iTunes/Apple, Google Play, Roku, or Amazon, the CuriosityStream account page cannot stop that billing and you have to cancel inside that store. CuriosityStream's own help article tells you to confirm how you are being charged before you start.

Do I get a refund when I cancel CuriosityStream?

No. CuriosityStream's Terms of Use state that after cancellation you keep access to the content and services for the remainder of the current subscription period, but you will not receive any refund unless something different is stated to you at the time of cancellation. This applies to annual plans as well as monthly ones.

How do I cancel CuriosityStream on a Roku?

Press the Home button on your Roku remote, use the directional pad to highlight the CuriosityStream channel, press the Star button to open the options menu, then select Manage subscription followed by Cancel subscription. Confirm when prompted — a message shows the final date you will have access — then select Done.

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