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How to cancel Hily

Name: Gravity: Cancel Subscriptions
Price: 19.99 USD
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Author: Viral App Labs LLC

Hily bills through whichever store took your money. On iPhone, cancel under Apple ID subscriptions; on Android, in Google Play. A subscription bought on Hily's website can only be ended by emailing support@hily.com. Deleting the app or your Hily account does not stop billing. Cancel at least 24 hours before renewal.

Menus and labels can change. If the steps below don’t match what you see, use the official help link on this page.

How are you billed?

iPhone or iPad (billed by Apple)Android (billed by Google Play)Bought on Hily's website (web subscription)

Fast answer

Where to start with Hily

Open official help

Can you cancel online?: depends
Where to start: The store that took the payment — Apple App Store or Google Play. If the subscription was bought on Hily's website, start with an email to Hily Support instead.
Apple or Google billed?: Possible
Keeps access until: The end of the current subscription term. Hily's terms state subscription benefits continue until the then-current term expires, and the subscription is not renewed after that.
Notice period: 1 days
Contract / fees: No fixed term or contract. Hily's Terms of Use state Premium may be cancelled at any time and that there are no cancellation fees.
Verified on: 2026-07-25

Step-by-step cancellation

These steps only appear when the flow was verified against an official provider or platform source.

iPhone or iPad (billed by Apple)

1
Hily's own published route is inside the app: open Hily, tap Profile (icon in the bottom-right corner), tap Settings (icon in the top-right corner), tap "FAQ", select "Hily Premium", find the "Premium Billing" section, then choose "How to cancel my subscription?" and follow the instructions.
2
For the actual device steps Hily hands you off to Apple — its billing page links to Apple's support page rather than listing them.
3
Per Apple: open the Settings app on your iPhone or iPad, tap your name at the top, then tap Subscriptions.
4
Select Hily from the list of active subscriptions, tap Cancel Subscription and confirm.
5
Do this at least 24 hours before the current term ends. Hily's terms state that otherwise the subscription is extended for successive renewal periods of the same length as the term originally selected, and that the account is charged for the renewal within the 24 hours before the period ends.
6
Deleting the app or your Hily account does not cancel the subscription — Hily states this explicitly.

Android (billed by Google Play)

1
Hily's own published route is inside the app: open Hily, tap Profile (icon in the bottom-right corner), tap Settings (icon in the top-right corner), tap "FAQ", select "Hily Premium", find the "Premium Billing" section, then choose "How to cancel my subscription?" and follow the instructions.
2
For the actual device steps Hily hands you off to Google — its billing page links to Google Play Help rather than listing them.
3
Per Google Play: open the Google Play Store app, tap your profile icon, then Payments & subscriptions, then Subscriptions.
4
Select Hily, tap Cancel subscription and follow the prompts.
5
Do this at least 24 hours before the current term ends, or Hily's terms say the subscription renews for another period of equal duration.
6
Deleting the app or your Hily account does not cancel the subscription — Hily states this explicitly.

Bought on Hily's website (web subscription)

1
Confirm the charge did not come from Apple or Google — a web subscription is separate from the App Store and Google Play.
2
Hily states this subscription can only be cancelled with the Hily Support team's help.
3
Email support@hily.com, or open the support chat inside the Hily app.
4
Include the email address on the account and the details of the charge so support can find it.
5
Send the request at least 24 hours before the term ends, and keep the reply confirming the cancellation.

Common problems

Only official-source troubleshooting notes are included here.

What happens after you cancel?

Post-cancellation details like access, downgrade behavior, and refund caveats are shown only when the provider documents them.

Premium features stay on until the end of the term you already paid for — the subscription simply stops renewing.
Your Hily profile, matches and conversations stay put. Cancelling ends the paid tier, not the account.
Hily's terms state there is no prorated refund for the unused part of the current term.
If you also want the profile gone, delete the account as a separate step — and only after the subscription is confirmed cancelled.

Refund notes

Hily's billing terms state all fees and charges are nonrefundable and there are no refunds or credits for any partially used paid service, except as required by law or at Hily's discretion. Hily's Terms of Use also describe statutory withdrawal rights in some regions — 14 calendar days for EU/EEA/UK residents, 3 business days in several named US states, and separate windows in Argentina and Brazil. Refunds on App Store or Google Play purchases are handled by Apple or Google, not Hily. Check Hily's current terms for the rules that apply where you live.

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FAQ

Does deleting the Hily app cancel my Hily Premium subscription?

No. Hily's billing terms state plainly that uninstalling the app does not cancel Premium. The subscription stays active until you cancel it in the store that charged you — Apple or Google Play — or, for a website subscription, through Hily Support.

Does deleting my Hily account stop the Premium charges?

No. Hily documents that deleting your account does not cancel the subscription. Cancel the subscription first in your Apple ID subscription settings, in Google Play, or by emailing support@hily.com, and only delete the account once the cancellation is confirmed.

I bought Hily Premium on Hily's website — where do I cancel it?

Not in the app stores. Hily states a web subscription is separate from the App Store and Google Play and can only be cancelled with the Hily Support team's help. Reach them through the in-app chat or by emailing support@hily.com.

Where does Hily itself tell you to cancel inside the app?

Hily's billing page points to Profile > Settings > FAQ > Hily Premium > Premium Billing > "How to cancel my subscription?". For the device steps themselves it links out to Apple Support or Google Play Help, because the store that charged you controls the cancellation.

Do I lose Hily Premium the moment I cancel?

No. Hily's Terms of Use state subscription benefits continue until the end of the then-current term, and the subscription is not renewed after that. There is no prorated refund for the unused remainder of the term.

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