Hims subscriptions are managed directly through your Hims account. Sign in at hims.com or the Hims app, open Subscriptions (or Account Settings), pick the plan, choose Manage, then Cancel Subscription and confirm. You can also cancel by phone or email. Act at least 48 hours before your next order date so the change processes in time.
Menus and labels can change. If the steps below don’t match what you see, use the official help link on this page.
Fast answer
These steps only appear when the flow was verified against an official provider or platform source.
Go to hims.com and sign in to your account
Click your profile in the top-right corner and open Account Settings (or the Subscriptions menu)
Find the active subscription you want to stop and click Manage
Click Cancel Subscription
Follow the prompts and confirm to finalize the cancellation
Open the Hims (or Hers) app and log in
Tap the Account icon in the top-right corner
Select Subscriptions and scroll to the subscription you want to cancel
Tap Edit/Cancel Orders, then choose End Subscription (or Cancel Subscription)
Confirm with Yes, confirm and follow the prompts to finalize
Call Hims support at (800) 368-0038
Tell the representative you'd like to cancel your subscription
Provide your account details to verify and confirm the cancellation
Email support@forhims.com with 'Cancelling subscription' in the subject line
Write that you'd like to cancel your subscription in the body
Include your account name and account number so support can locate it
Only official-source troubleshooting notes are included here.
Post-cancellation details like access, downgrade behavior, and refund caveats are shown only when the provider documents them.
Gravity for iPhone
Gravity tracks every renewal date, sends reminders before free trials and renewals, and gives you step-by-step help canceling anything else, on iPhone, no bank login.
Yes. Hims advises taking action at least 48 hours before your next order date so the cancellation processes properly. If an order has already begun processing, it can't be stopped.
Generally no — Hims doesn't offer refunds for orders already processed or shipped, or for partially used subscriptions. Damaged products or a medical error may qualify for an exception if you contact support.
Not necessarily. If you cancel only the medication, the membership can remain active and continue to be charged monthly. To stop all billing, cancel the subscription/membership itself.
Yes. You can call support at (800) 368-0038 and say you'd like to cancel, or email support@forhims.com with 'Cancelling subscription' in the subject line and your account details in the body.
Gravity
Gravity helps you track subscription renewals, monitor free trials, and keep a clean list of what still needs attention.
Gravity is an independent app by Viral App Labs LLC and is not affiliated with or endorsed by Hims. Trademarks belong to their respective owners. Steps verified against official sources on 2026-07-12.
Official source
How do I cancel my subscription? – Hims, Inc. • Last verified: 2026-07-12
Gravity