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How to cancel Beer52

Beer52 subscriptions are cancelled by phone: call 0131 285 2684, Monday to Friday 9am to 5pm, before your next payment date — Beer52's terms set the deadline at 11:59pm the day before payment. Billing runs every 28 days. Cancel after a payment is taken and that box still ships, but no further payments follow.

Menus and labels can change. If the steps below don’t match what you see, use the official help link on this page.

How are you billed?

If you're cancelling your Beer52 subscription If you'd rather pause than cancel

Fast answer

Where to start with Beer52

Open official help

Can you cancel online?: no
Where to start: By phone on 0131 285 2684, Monday to Friday 9am-5pm
Apple or Google billed?: Not commonly documented
Keeps access until: Cancellation stops future 28-day billing. If a payment has already been taken, Beer52's terms say that order still ships but "your subscription will still be cancelled going forward, and no further payments will be taken".
Notice period: 1 days
Contract / fees: There is no documented minimum term — the terms describe a rolling club "billed every 28 days unless otherwise stated, for a total number of 13 boxes per year". The binding constraint is timing: "The cancellation deadline is 11:59pm on the day prior to your payment date." Two more documented wrinkles: Beer52 requires 24 hours to process your first order before you are able to cancel the subscription at all, and the phone line only runs Monday to Friday 9am-5pm, so a payment date early in the week effectively moves your deadline to the previous working day.
Verified on: 2026-09-02

Step-by-step cancellation

These steps only appear when the flow was verified against an official provider or platform source.

If you're cancelling your Beer52 subscription

1
Call Beer52 on 0131 285 2684, Monday to Friday between 9am and 5pm.
2
Do it before your next payment date — the FAQ says to reach the team "before the date of your next payment", and the terms fix the deadline at 11:59pm the day prior.
3
Ask the agent to confirm the subscription is cancelled and that no further payments will be taken.
4
If a payment has already gone out, that box will still be delivered — the terms say the order can't be stopped, but the subscription ends going forward.

• Beer52's FAQ and terms document only the phone route for cancellation; pausing is the self-serve alternative documented in account settings.
• New subscribers: the terms state Beer52 requires 24 hours to process the first order before the subscription can be cancelled.

Source: beer52.com — the provider's own documentation for these steps.

If you'd rather pause than cancel

1
Log in to your Beer52 account.
2
Click the Settings icon on the right hand side of the screen, then choose the Subscription heading from the drop-down menu.
3
On the subscription page, scroll down and click "Pause subscription for 1 month".
4
For a longer break, Beer52's FAQ says to get in touch and tell them how long you'd like to pause for.

• Pausing keeps your loyalty points — Beer52's terms note that cancelling removes all points from your account, and that pausing is how you avoid that.
• Beer52's FAQ adds that delivery frequency and the number of beers per box can be changed on request — get in touch rather than cancelling outright.

Source: beer52.com — the provider's own documentation for these steps.

Expect a retention offer

• Beer52's terms steer cancellers toward pausing instead, noting that all loyalty points are removed from your account if you cancel and that you "can avoid this by simply pausing your account".

Decline script

“Please cancel my subscription effective today and email me a confirmation. I'm not interested in a discount or pause.”

Common problems

Only official-source troubleshooting notes are included here.

My payment date falls on a Monday and the phone line is shut all weekend.

Call by 5pm the previous Friday. The terms' deadline is 11:59pm the day before payment, but Beer52's documented phone hours are Monday to Friday 9am-5pm, so a weekend leaves you no way to reach the team in time.

I was charged even though I decided to cancel.

If the call happened after the payment ran, the terms are clear the order ships and the cancellation applies going forward. If you cancelled in time and were still charged, take it up with Beer52 first, and remember your card issuer must stop a recurring card payment on request — payments taken after you withdraw authority are treated as unauthorised (see /answers/what-is-continuous-payment-authority).

I don't want to lose my points but need a break.

Pause instead of cancelling: click the Settings icon, choose Subscription, then "Pause subscription for 1 month", or contact the team for a longer holiday — Beer52's FAQ says longer pauses are arranged on request, and its terms confirm pausing keeps the points you would lose by cancelling.

What happens after you cancel?

Post-cancellation details like access, downgrade behavior, and refund caveats are shown only when the provider documents them.

No further 28-day payments are taken from your card.
Any order already paid for still arrives — cancellation is forward-looking only.
Loyalty points are removed on cancellation, per Beer52's terms; a paused account keeps them.
Check your next statement around the old payment date to confirm nothing collected.

Refund notes

Beer52's terms state: "If you cancel after a payment has been taken we won't be able to stop that order but your subscription will still be cancelled going forward, and no further payments will be taken."
On the boxes themselves, Beer52's FAQ says all cases are non-refundable unless defective, in which case it will send a replacement or a refund; its terms add that if any item is defective, damaged or not as described you are entitled to a refund, repair or replacement under the Consumer Rights Act 2015.

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FAQ

How do I cancel my Beer52 subscription?

Call Beer52 on 0131 285 2684 before your next payment date — the team is available Monday to Friday, 9am to 5pm. Beer52's terms set the cancellation deadline at 11:59pm on the day prior to your payment date, and its FAQ documents the phone call as the route. Ask for confirmation that no further payments will be taken.

Can I cancel Beer52 online instead of phoning?

Beer52's FAQ and terms document only the phone number for cancellation. What you can do online is pause: log in, click the Settings icon, choose Subscription, and select "Pause subscription for 1 month" — and Beer52's terms point out that pausing preserves the loyalty points you would lose by cancelling.

When do I need to cancel Beer52 before my next box?

Before 11:59pm on the day prior to your payment date, per Beer52's terms — and since the phone line runs Monday to Friday 9am-5pm, realistically by 5pm on the last working day before payment. Billing is every 28 days (13 boxes a year), so check your account for the actual next payment date rather than assuming a monthly one.

Do I get a refund if I cancel Beer52 after a payment is taken?

No — the order ships instead. Beer52's terms say that if you cancel after a payment has been taken it can't stop that order, but the subscription is cancelled going forward with no further payments. Cases are otherwise non-refundable unless defective, in which case Beer52 sends a replacement or a refund.

Why can't I cancel Beer52 right after signing up?

Beer52's terms state it requires 24 hours to process your first order before you are able to cancel the subscription. Once that first order has been processed, the normal rule applies: call 0131 285 2684 before 11:59pm on the day prior to your next payment date.

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