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Difficulty D · 61/100— Hard to cancel

How to cancel Racing TV

Racing TV memberships are cancelled by phone: call 0344 855 2977 (UK) or 0818 776 779 (ROI) — Racing TV says the call is needed to verify your account. After the 12-month minimum term, you give one month's notice, in writing or by telephone. Virgin Media subscribers cancel through Virgin instead; a Day Pass expires by itself at 23:59.

Menus and labels can change. If the steps below don’t match what you see, use the official help link on this page.

How are you billed?

If Racing TV bills you directly (Sky channel, online or app membership)If you are still inside the 12-month minimum termIf you watch Racing TV through Virgin Media

Fast answer

Where to start with Racing TV

Open official help
Can you cancel online?
no
Where to start
By phone on 0344 855 2977 (UK) or 0818 776 779 (ROI) — Racing TV's help centre says the line is open 8am to 9pm, seven days a week
Apple or Google billed?
Not commonly documented
Keeps access until
The end of your notice period. Racing TV's terms warn that when the contract ends "you will no longer receive the Channel either on television or online regardless of whether you have paid annually in advance".
Notice period
30 days
Contract / fees
The residential subscription terms define a Minimum Term of twelve months from the date you first subscribe, unless the option you chose says otherwise. Section 8(b) states that once the Minimum Term has expired "you may end the Contract by giving us a minimum of one month's notice in writing or by telephone." Ending it early without a qualifying reason is expensive: section 8(f) says you agree to compensate RMG for its loss, "which loss or costs will include without limitation all Subscription Payments payable by you to RMG for the full Minimum Term." There are penalty-free exits in section 8(a) — including if Racing TV increases your Subscription Payments, significantly cuts the programming, or materially changes the terms to your detriment — and in those cases the terms promise a pro-rata refund of any pre-paid amount for the period after termination. The 14-day statutory cooling-off right is addressed too: at sign-up you are asked to consent to access starting immediately and to acknowledge that the statutory right to cancel is then lost. The Virgin Media route is different again: Racing TV's Virgin help page says there is no minimum term on Virgin, and that cancellation goes through Virgin.
Verified on
2026-09-02

Step-by-step cancellation

These steps only appear when the flow was verified against an official provider or platform source.

If Racing TV bills you directly (Sky channel, online or app membership)

  1. 1

    Call 0344 855 2977 (UK) or 0818 776 779 (ROI). Racing TV's help centre gives opening hours of 8am to 9pm, seven days a week.

  2. 2

    Be ready to confirm your account details — Racing TV's own FAQ says the phone call exists so an agent can verify them while you are on the line.

  3. 3

    Give one month's notice if your 12-month minimum term has expired, as required by section 8(b) of the subscription terms.

  4. 4

    Ask the agent to confirm your final billing date and the date the channel switches off, and keep a note of the call.

  • • Racing TV's help centre lists call costs of up to 9p per minute from a landline for 0344 numbers, with mobile costs varying.
  • • Notice can alternatively be given in writing — section 10 of the terms points to the Contact Us page at racingtv.com/contact for how to reach them.

Source: racingtv.com — the provider's own documentation for these steps.

If you are still inside the 12-month minimum term

  1. 1

    Re-read section 8(a) of the subscription terms before calling: you can terminate at any time, including during the minimum term, if Racing TV has increased your Subscription Payments, significantly reduced or varied the programming to your detriment, materially changed the terms to your detriment, or materially breached them.

  2. 2

    If one of those applies, say so on the call and ask for the pro-rata refund of pre-paid amounts the terms promise for the period after termination.

  3. 3

    If none applies, understand the cost first: section 8(f) makes you liable for compensation up to all Subscription Payments for the full minimum term, so early exit may save nothing.

  4. 4

    Get whatever is agreed — end date, refund, or balance owed — confirmed in writing.

  • • The terms also say Racing TV may end the contract itself after the minimum term on two months' notice, and that the connection fee is non-refundable.

Source: racingtv.com — the provider's own documentation for these steps.

If you watch Racing TV through Virgin Media

  1. 1

    Don't call Racing TV — its Virgin help page answers "How do I cancel my membership?" with: call Virgin on 0845 454 1111 (UK) or 1800 940 070 (ROI).

  2. 2

    Cancel the channel through Virgin Media's own account service, since Virgin bills it as part of your TV package.

  3. 3

    Racing TV's page states there is no minimum term on the Virgin version.

  • • Racing TV's Virgin pages list 0345 454 1111 for adding the channel and 0845 454 1111 for cancelling — both are Virgin Media numbers.
  • • Virgin subscribers watch online via Virgin TV Go rather than a racingtv.com login, which is why there is no separate Racing TV account to close.

Source: racingtv.com — the provider's own documentation for these steps.

Common problems

Only official-source troubleshooting notes are included here.

I want to leave before my 12 months are up because the price went up.

A price increase is one of the exits Racing TV's terms allow at any time, including during the minimum term — section 8(a) covers increases to your Subscription Payments and promises a pro-rata refund of pre-paid amounts for the period after termination. Say on the call that you are terminating under that provision following the price change, and ask for written confirmation.

I cancelled my Direct Debit but Racing TV says I still owe money.

Stopping the Direct Debit only stops the payment mechanism; the contract and its notice requirement keep running until you actually cancel by phone or in writing. Call 0344 855 2977, give notice properly, and settle any genuinely due balance — then use the Direct Debit Guarantee at /guides/direct-debit-guarantee-explained if anything was collected in error.

The agent can't find my account.

Racing TV accounts run on a customer number (CSN). Its help centre says that if you have forgotten your CSN, the team on 0344 855 2977 (UK) or 0818 776 779 (ROI) can help you recover it — have the email address and payment details you signed up with to hand.

What happens after you cancel?

Post-cancellation details like access, downgrade behavior, and refund caveats are shown only when the provider documents them.

  • Your entitlement is blocked on the viewing card and your online access ends when the contract ends — the terms say you stop receiving the channel on television and online.
  • If your exit was under section 8(a) or Racing TV withdrew the channel, expect a pro-rata refund of any pre-paid subscription for the period after termination.
  • Check the next Direct Debit or card statement to confirm collections have stopped, and keep your note of the cancellation call in case of dispute.

Refund notes

  • The subscription terms promise a pro-rata refund of pre-paid amounts only where you terminate for one of the section 8(a) reasons (price rise, significant programming cuts, material changes or breach) or where Racing TV itself stops supplying the channel.
  • Cancelling annually-paid membership by ordinary notice does not preserve access: the terms state that when the contract ends you no longer receive the channel "regardless of whether you have paid annually in advance".
  • The Connection Fee is non-refundable, and the 14-day statutory cancellation right is waived at sign-up when you consent to immediate access.

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FAQ

How do I cancel my Racing TV membership?

By phone: call 0344 855 2977 in the UK or 0818 776 779 in Ireland. Racing TV's help centre explains that you need to call "so we can verify your account details whilst you are on the phone with one of our customer service agents", and lists opening hours of 8am to 9pm, seven days a week. Once your 12-month minimum term is up, you give a minimum of one month's notice, which the terms accept in writing or by telephone.

Can I cancel Racing TV online?

No. Racing TV's own help centre documents no online cancellation route and answers the question directly — the call is required so an agent can verify your account details. The only self-expiring product is the Day Pass, which needs no cancellation at all.

How much notice does Racing TV need to cancel?

A minimum of one month once the minimum term has expired. Racing TV's residential subscription terms set a 12-month minimum term from first subscribing, then allow you to end the contract "by giving us a minimum of one month's notice in writing or by telephone". Ending it early without a qualifying reason makes you liable for up to the full minimum term's payments.

How do I cancel Racing TV if I watch through Virgin Media?

Through Virgin, not Racing TV. Racing TV's Virgin help page says to cancel your membership you need to call Virgin on 0845 454 1111 (UK) or 1800 940 070 (ROI), because Virgin bills the channel as part of your package. The same page notes there is no minimum term on the Virgin version.

Does a Racing TV Day Pass renew if I don't cancel it?

No. Racing TV's Day Pass help page states the pass "will automatically expire at 23:59 on the day of purchase", so there is no recurring payment and nothing to cancel. It costs £10/€10, is bought on the day you want to watch, and is paid by debit or credit card.

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Gravity is an independent app by Viral App Labs LLC and is not affiliated with or endorsed by Racing TV. Trademarks belong to their respective owners. Steps verified against official sources on 2026-09-02.

Official source

Racing TV Help Centre — General Help • Last verified: 2026-09-02

Open official help