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Verified from official source

Difficulty B · 16/100— Mostly straightforward

How to cancel The Farmer's Dog

The Farmer's Dog is cancelled in your own account, not an app store. Log in, open Settings, scroll to the Subscription section, and click Cancel Subscription — or call (646) 780-7957. Cancel on or before the deadline shown in your account; subscription fees aren't refundable, and you keep the term you paid for.

Menus and labels can change. If the steps below don’t match what you see, use the official help link on this page.

How are you billed?

Cancel in your Customer Account Cancel by phone or email

Fast answer

Where to start with The Farmer's Dog

Open official help

Can you cancel online?: yes
Where to start: Customer Account > Settings > Subscription section (bottom of the page) > Cancel Subscription
Apple or Google billed?: Not commonly documented
Keeps access until: The Farmer's Dog says that if you cancel, you continue to enjoy your subscription benefits until the expiration of the then-current subscription term for which you have paid, and they expire at the end of that term.
Verified on: 2026-08-28

Step-by-step cancellation

These steps only appear when the flow was verified against an official provider or platform source.

Cancel in your Customer Account

1
Log in to your Customer Account at thefarmersdog.com.
2
Navigate to the 'Settings' page.
3
Scroll to the Subscription section at the bottom of the page.
4
Click 'Cancel Subscription'.
5
Complete the prompts to confirm.
6
Cancel on or before the date indicated in your account — each charge is submitted on or around the next day following your subscription's cancellation deadline.

• The Farmer's Dog FAQ confirms the same thing in plainer words: 'you can easily pause, cancel or reactivate your subscription anytime' from your Customer Account.
• A direct link exists at thefarmersdog.com/app/profile/cancel, which the FAQ points to for cancellation.

Source: thefarmersdog.com — the provider's own documentation for these steps.

Cancel by phone or email

1
Call or text The Farmer's Dog customer service at (646) 780-7957 — its terms name this number for cancellation assistance and the site lists support as available 24/7.
2
Or email help@thefarmersdog.com from the address on your account.
3
Ask to cancel your subscription and give the email address on the account.
4
Do this before your account's cancellation deadline, since a charge is submitted on or around the day after that deadline.
5
Keep the confirmation email as your record.

Source: thefarmersdog.com — the provider's own documentation for these steps.

Common problems

Only official-source troubleshooting notes are included here.

You cancelled but a box still arrived and was charged.

The Farmer's Dog submits each charge on or around the day after your subscription's cancellation deadline, and that deadline varies by plan. If you cancelled after it passed, that order was already committed. Check the Orders section of your account for the exact dates.

You only want a break, not to lose your dog's plan.

Use 'Pause Deliveries' from the Subscription section of the Settings page instead of cancelling. You pick the restart date, keep your plan and portion settings, and they notify you before preparing the next order.

You cannot find the subscription in Apple or Google Play settings.

There is nothing to find. The Farmer's Dog bills through Stripe as its payment processor and charges the payment method on your account, so cancellation happens on thefarmersdog.com, not in an app store.

What happens after you cancel?

Post-cancellation details like access, downgrade behavior, and refund caveats are shown only when the provider documents them.

Your subscription stops auto-renewing and no further recurring charge is submitted.
You continue to enjoy your subscription benefits until the expiration of the then-current subscription term you have paid for.
Subscription fees already paid are not refunded, in whole or in part.
You can reactivate the subscription later from the same Customer Account, and the FAQ confirms reactivation is self-serve.

Refund notes

The Farmer's Dog states plainly that subscription fees are not refundable, in whole or in part.
The one documented exception runs the other way: if The Farmer's Dog cancels an order after you have already been billed, it says it will refund the billed amount.

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FAQ

Where do I cancel The Farmer's Dog subscription?

In your Customer Account. The Farmer's Dog terms say to navigate to your account, open the 'Settings' page, scroll to the Subscription section at the bottom, and click 'Cancel Subscription'. The FAQ links directly to thefarmersdog.com/app/profile/cancel.

What is The Farmer's Dog cancellation deadline?

It is specific to your plan. The Farmer's Dog says cancellation deadlines vary by subscription type and that you must cancel on or before the date indicated in your account. Each charge is submitted on or around the next day following that deadline, so check the date in your account rather than guessing.

Will The Farmer's Dog refund me if I cancel?

No. Its terms state that subscription fees are not refundable, in whole or in part. If you cancel, you keep your subscription benefits until the end of the term you have already paid for, and they expire at the end of that term.

Can I pause The Farmer's Dog instead of cancelling?

Yes. Its terms describe pausing as an option in lieu of cancelling: go to your account's 'Settings' page, scroll to the Subscription section, and click 'Pause Deliveries'. You choose the date the subscription restarts, and they notify you before preparing your next order.

Can I cancel The Farmer's Dog over the phone?

Yes. The terms name (646) 780-7957 for cancellation assistance, and the site lists that number for call or text along with help@thefarmersdog.com, with support described as available 24/7.

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