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Difficulty A · 8/100Easy to cancel

How to cancel Consumer Reports

Consumer Reports Digital and All Access memberships can be canceled online: sign in, open Manage My Membership or Account Settings, and turn off renewal, choosing to end now or keep access until your paid term ends. Print members change renewal status in their account portal. Phone cancellation is also available. Refunds are limited after the first seven days.

Menus and labels can change. If the steps below don’t match what you see, use the official help link on this page.

Fast answer

Where to start with Consumer Reports

Open official help
Can you cancel online?
yes
Where to start
Account or billing settings
Apple or Google billed?
Not commonly documented
Keeps access until
the end of your current paid term, unless you choose to cancel immediately
Verified on
2026-07-12

Step-by-step cancellation

These steps only appear when the flow was verified against an official provider or platform source.

Cancel a Digital or All Access membership online

  1. 1

    Sign in to your Consumer Reports account at consumerreports.org.

  2. 2

    Go to Manage My Membership, or open Account Settings and select the link to cancel or manage your membership.

  3. 3

    Choose the option to cancel your membership / turn off renewal.

  4. 4

    Select whether to cancel immediately or keep access until the end of your current paid term.

  5. 5

    Confirm the cancellation and watch for an on-screen or email confirmation.

Turn off renewal on a Print magazine membership

  1. 1

    Log in to the Consumer Reports Member Services print portal (linked from Member Support).

  2. 2

    Open the Service Options menu.

  3. 3

    Select "Change My Automatic Renewal Status."

  4. 4

    Turn renewal off and confirm the change.

Cancel by phone with Member Support

  1. 1

    Call Consumer Reports Member Support at 1-800-333-0663 (check current hours before calling).

  2. 2

    Ask the agent to cancel your membership or turn off renewal.

  3. 3

    Request an email confirmation of the cancellation.

Common problems

Only official-source troubleshooting notes are included here.

What happens after you cancel?

Post-cancellation details like access, downgrade behavior, and refund caveats are shown only when the provider documents them.

  • Renewal is turned off, so your payment method is not charged for the next term.
  • Unless you cancel immediately, membership benefits continue through the end of the term you already paid for.
  • Cancel within the first 7 days of a purchase or renewal and you may receive a refund of that year's fee, less a documented $10 grace-period charge.
  • After 7 days, no refund is issued for the remaining time on a digital or All Access year.

Refund notes

  • Cancel within the first 7 days of a purchase or renewal and you receive a refund of the current year's fee, minus a documented $10 for digital access during the grace period. After 7 days there is no refund for the remaining time on a digital or All Access year. Monthly partial months are not refunded; print memberships are refunded pro rata based on issues not yet mailed. Check current terms.

Gravity for iPhone

Canceled Consumer Reports? Track your other renewals in Gravity

Gravity tracks every renewal date, sends reminders before free trials and renewals, and gives you step-by-step help canceling anything else, on iPhone, no bank login.

  • No bank login
  • Private / on-device
  • AI cancel assistant
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FAQ

Can I cancel Consumer Reports online?

Yes. Digital and All Access members can turn off renewal at Manage My Membership or through Account Settings, then choose to cancel immediately or keep access until the paid term ends.

Will I get a refund if I cancel?

Within the first 7 days of a purchase or renewal you can get a refund of that year's fee, less a documented $10 charge for digital access during the grace period. After 7 days, Consumer Reports does not refund the remaining time. Check current terms.

Do I keep access after canceling?

Yes, unless you choose to cancel immediately. Your benefits continue through the end of the term you already paid for, and your payment method is not charged again.

How do I cancel the print magazine?

Log in to the Consumer Reports Member Services print portal, open Service Options, and select "Change My Automatic Renewal Status" to turn renewal off. You can also call Member Support at 1-800-333-0663.

Gravity

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Gravity is an independent app by Viral App Labs LLC and is not affiliated with or endorsed by Consumer Reports. Trademarks belong to their respective owners. Steps verified against official sources on 2026-07-12.

Official source

Consumer Reports Member Support • Last verified: 2026-07-12

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