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How to cancel Talkspace

Name: Gravity: Cancel Subscriptions
Price: 19.99 USD
Rating: 4.8 (50 reviews)
Author: Viral App Labs LLC

Talkspace lets you cancel a self-pay therapy plan yourself: sign in on talkspace.com or the app, open Account, then Payment and plan, and choose Stop subscription renewal. You keep access through the time already paid for. Psychiatry plans cancel via a support request. Talkspace Go is billed through Apple or Google, so cancel it there.

Menus and labels can change. If the steps below don’t match what you see, use the official help link on this page.

How are you billed?

Cancel a therapy plan on the web Cancel a therapy plan in the Talkspace app Cancel Talkspace Go on iPhone (App Store)Cancel Talkspace Go on Android (Google Play)

Fast answer

Where to start with Talkspace

Open official help

Can you cancel online?: yes
Where to start: Account or billing settings
Apple or Google billed?: Possible
Keeps access until: the end of the current paid subscription period (you can finish any time already paid for)
Contract / fees: No lock-in contract; monthly or annual self-pay plans can be cancelled at any time and take effect at the end of the current paid period. Deleting your account does not cancel a subscription.
Verified on: 2026-07-12

Step-by-step cancellation

These steps only appear when the flow was verified against an official provider or platform source.

Cancel a therapy plan on the web

1
Sign in to your account at talkspace.com
2
Click Account in the top-right corner
3
Click Payment and plan
4
Locate the subscription and click Stop subscription renewal
5
Follow the prompts and click Cancel subscription renewal to confirm

Cancel a therapy plan in the Talkspace app

1
Open the Talkspace app and sign in
2
Tap the gear/settings icon in the top-right corner
3
Tap Payment and plan
4
Tap Stop subscription renewal
5
Confirm by tapping Cancel subscription renewal

Cancel Talkspace Go on iPhone (App Store)

1
Open the Settings app on your iPhone and tap your name
2
Tap Subscriptions
3
Select Talkspace Go
4
Choose to cancel the subscription and confirm
5
Check that it shows 'expires on' beneath the subscription

Cancel Talkspace Go on Android (Google Play)

1
Open the Google Play Store app
2
Tap your profile icon, then Payments & subscriptions, then Subscriptions
3
Select Talkspace Go
4
Tap Cancel subscription and confirm
5
Check that it shows 'cancels on' beneath the subscription

Common problems

Only official-source troubleshooting notes are included here.

What happens after you cancel?

Post-cancellation details like access, downgrade behavior, and refund caveats are shown only when the provider documents them.

Your renewal stops; you finish any time already paid for and are not billed again unless you re-enroll.
You keep access to your therapy room to view past messages.
Refunds for services already rendered are not granted on therapy plans.

Refund notes

No refunds are granted for services already rendered on therapy plans. Talkspace Go refunds are handled by the billing platform: contact Apple Support for App Store purchases, or email Talkspace Go/Lasting support with your receipt or Google Play order number (begins with GPA) for Google Play purchases.

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FAQ

Will I get a refund if I cancel Talkspace?

Talkspace does not grant refunds for services already rendered on therapy plans. For Talkspace Go, refunds are handled by the billing platform: contact Apple Support for App Store purchases, or email Talkspace Go/Lasting support with your receipt or Google Play order number (GPA) for Google Play purchases.

Do I keep access after I cancel?

Yes. You can finish any time you have already paid for, and you keep access to your therapy room to view past messages. You will not be billed again unless you re-enroll.

Can I pause my plan instead of canceling?

If you pay out of pocket, Talkspace lets you pause your plan instead of canceling. You can extend a pause by unpausing and setting a new seven-day pause.

How do I cancel a Talkspace psychiatry plan?

Psychiatry plans are not cancelled from the Payment and plan screen. Log in to your account and send a support request to cancel.

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