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Difficulty B · 24/100— Mostly straightforward

How to cancel CVS CarePass

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CVS CarePass is now ExtraCare Plus. Cancel online anytime by signing in to CVS.com or the CVS app and canceling under your ExtraCare Plus membership, or call CVS at 1-800-746-7287. Cancel at least 3 days before your renewal date. It can't be canceled in store, and fees aren't refunded once the charge has processed.

Menus and labels can change. If the steps below don’t match what you see, use the official help link on this page.

How are you billed?

Cancel online (CVS.com or CVS app)Cancel by phone

Fast answer

Where to start with CVS CarePass

Open official help

Can you cancel online?: yes
Where to start: Account or billing settings
Apple or Google billed?: Not commonly documented
Keeps access until: End of the current paid billing cycle — ExtraCare Plus benefits continue until the effective date of cancellation; no refund is given for the current period.
Notice period: 3 days
Contract / fees: No fixed term and no early-termination fee. It is a month-to-month or annual plan that renews unless you cancel at least 3 days before the renewal date.
Verified on: 2026-07-12

Step-by-step cancellation

These steps only appear when the flow was verified against an official provider or platform source.

Cancel online (CVS.com or CVS app)

1
Sign in to CVS.com or the CVS Pharmacy app using the account your ExtraCare Plus (CarePass) membership is attached to.
2
Open your account and go to ExtraCare Plus / CarePass membership management (Manage membership).
3
Start the cancellation flow; if you are shown a reason prompt or a 'stay and save' retention offer, decline it or pick a reason to continue.
4
Confirm the cancellation. Do this at least 3 days before your renewal date to avoid the next charge.

Cancel by phone

1
Call CVS customer care at 1-800-746-7287 (1-800-SHOP CVS; TTY: 711).
2
Ask to cancel your ExtraCare Plus / CarePass membership and stop recurring payments.
3
Do this no later than 3 days before your renewal date to avoid being charged for the next cycle.

Common problems

Only official-source troubleshooting notes are included here.

What happens after you cancel?

Post-cancellation details like access, downgrade behavior, and refund caveats are shown only when the provider documents them.

Your membership will not renew and your payment method won't be charged for the next cycle, as long as you cancel at least 3 days before the renewal date.
ExtraCare Plus (formerly CarePass) benefits continue until the effective date of cancellation — typically the end of your current paid period.
No refund is issued for the current month or year once the recurring charge has processed.
Your standard ExtraCare rewards account stays active; only the paid ExtraCare Plus perks end.

Refund notes

CVS does not refund monthly or annual membership fees once the recurring charge has processed. To avoid the next charge, cancel at least 3 days before the renewal date.

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FAQ

Is CarePass still called CarePass?

CVS has rebranded CarePass to ExtraCare Plus. It is the same paid membership — you manage and cancel it under ExtraCare Plus in your CVS account or by phone.

Can I cancel at a CVS store?

No. CVS states memberships cannot be canceled in store. Cancel online in your CVS.com/app account or by calling 1-800-746-7287.

Will I get a refund if I cancel mid-cycle?

No. CVS does not refund monthly or annual fees once the recurring charge has processed. You keep benefits until the end of the paid period.

How far ahead do I need to cancel?

Cancel at least 3 days before your renewal date. Otherwise the membership renews and your payment method on file is charged.

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