How to cancel David Lloyd Clubs UK

1. 1

   Work out which membership you hold. David Lloyd's UK terms set a three calendar month notice period for Standard Annual and Standard Monthly membership, and one calendar month for Flexible membership.

2. 2

   Check where you are in the initial period: 12 full calendar months from the 1st of the month after you applied for Standard membership, three months for Flexible.

3. 3

   Write your notice and send it one of the four ways the terms accept — "Through the David Lloyd Clubs App; by email; by post; or by hand at your club".

4. 4

   Get proof it arrived. The terms tell you to post by recorded delivery, ask for a receipt if you hand it in, request a delivery receipt by email, or rely on the App's automated receipt.

5. 5

   Expect written confirmation within 10 days. The terms say if you do not receive it in that time you must immediately let David Lloyd know.

6. 6

   Keep paying until the notice period runs out, then check the Direct Debit has actually stopped.

• • Notice periods: three full calendar months for Standard Annual and Standard Monthly, one full calendar month for Flexible.
• • Timing matters more than you would think. The terms treat notice given during a month as received on the 1st of the following month — unless it arrives "up to and including the fourth day of a month", in which case it counts from the 1st of that month. Sending on the 3rd rather than the 6th can save you a whole month's fee.

Source: davidlloyd.co.uk — the provider's own documentation for these steps.

1. 1

   Work out your initial period: the full 12 calendar months from the 1st of the month after the date you made your membership application.

2. 2

   Identify the final calendar month of that period, and diarise its first day as your deadline.

3. 3

   Give one calendar month's written notice so that David Lloyd receives it "any time up to and including the first day of the final calendar month of your initial period".

4. 4

   Send it through the App, by email, by post or by hand, and keep the receipt.

5. 5

   If you miss the deadline, expect the longer route — the terms say the notice is treated as received on the first day of the following month and the membership "will not end until three months after that date".

• • David Lloyd says it will "contact you in writing at an appropriate time towards the end of your initial period to remind you of this", but the deadline is yours to hit.
• • The same one-month window applies if you would rather switch to Flexible membership than leave outright.

Source: davidlloyd.co.uk — the provider's own documentation for these steps.

1. 1

   Check whether your situation is on David Lloyd's list: a medical condition that means you cannot use the club's sports facilities, losing your employment or being declared insolvent, being relocated in your employment more than 10 miles from a David Lloyd Club, moving home more than 10 miles from a David Lloyd Club, or another change in personal circumstances they accept.

2. 2

   Give notice in writing through the App, by email, by post or by hand, saying which ground you are relying on.

3. 3

   Send suitable evidence. The terms say you must provide it, though "you do not need to provide this at the same time that you give us notice".

4. 4

   Note the end date this route produces: your membership ends "on the last day of the month in which we receive your notice or your suitable evidence, whichever we receive later".

5. 5

   Chase the confirmation if it has not arrived within 10 days.

• • This route skips the three-month notice period entirely, which is why the evidence date matters so much — the later of notice and evidence sets your end date.
• • The terms state that pregnancy on its own is not a qualifying medical condition, but a medical condition arising during pregnancy is.

Source: davidlloyd.co.uk — the provider's own documentation for these steps.

1. 1

   Check the increase against the threshold in the terms: more than 1% above the rate of inflation, or 3%, whichever is higher. Inflation here means the Retail Prices Index All Items 12-month change published by the Office for National Statistics for the July before the notice.

2. 2

   If it is over the threshold, give written notice in the usual way.

3. 3

   Use the normal notice period — one calendar month for Flexible, three for Standard Annual and Standard Monthly.

4. 4

   If David Lloyd gave you less notice of the rise than the notice you owe them, use the exception: the terms let you end your membership "by giving us written notice which ends on the date the new rates apply from".

• • There are parallel rights if David Lloyd tells you it intends to change your club's location or close it permanently.

Source: davidlloyd.co.uk — the provider's own documentation for these steps.