How to cancel New York Sports Club

1. 1

   Go to cancelfreeze.newyorksportsclubs.com — NYSC's online cancel page.

2. 2

   Enter your barcode, email and home club to verify and complete your cancel request; NYSC notes all three are available in the NYSC app.

3. 3

   Submit the request at least 5 business days before the end of the month.

4. 4

   If you are within a 12-month annual commit obligation, pay the $150 cancellation fee, which NYSC requires at the time of cancellation.

5. 5

   Watch for the confirmation — your membership remains active until you receive it.

• • Two things cannot be done here. NYSC states the 3-day consumer right to cancel is "not available in app/online", and that recurring services which cannot be purchased online — for example personal training or locker rentals — also cannot be cancelled online.
• • The 5-business-day rule comes from NYSC's Club Policies page (https://www.newyorksportsclubs.com/club-policies/): "a minimum of 5 business days' notice before the end of the month to avoid being billed for the following month." The How To Cancel page states the consequence a different way — "Cancellations received within 5 days of your next billing will result in an additional billing cycle and month of club access."

Source: newyorksportsclubs.com — the provider's own documentation for these steps.

1. 1

   Visit your club and speak with any team member at the front desk to process your cancellation at your next club visit — NYSC also documents cancelling in person at any Club location.

2. 2

   Ask them to record the notice date, and confirm it is at least 5 business days before the end of the month.

3. 3

   If you hold add-on services such as personal training or a locker rental, cancel those here too — NYSC says to speak directly with your club team for those.

4. 4

   If you just joined and want the 3-day consumer right to cancel, raise it here; NYSC says that option is not available in app or online.

5. 5

   Wait for confirmation before you treat it as done — NYSC states your membership will remain active until you receive confirmation of cancellation.

• • The in-club route is the only one NYSC documents for the 3-day consumer right and for add-on services.
• • NYSC's Club Policies page (https://www.newyorksportsclubs.com/club-policies/) adds that members may initiate a cancellation in person at any Club location or by sending a cancellation via mail, email, or phone to the Club, and that the Contact Us form may be used as well.

Source: newyorksportsclubs.com — the provider's own documentation for these steps.

1. 1

   Call the billing partner's Customer Care team at 888-827-9262, or email customercare@abcfitness.com.

2. 2

   Alternatively, submit a Contact Us form at newyorksportsclubs.com/contact-us and club leadership will help.

3. 3

   Give your barcode or account details and state that you are cancelling.

4. 4

   Time it to land at least 5 business days before the end of the month.

5. 5

   Ask for written confirmation — NYSC states the membership remains active until you receive confirmation of cancellation.

• • NYSC's Club Policies page (https://www.newyorksportsclubs.com/club-policies/) states members can also initiate a cancel or freeze request directly through its billing partner by contacting Customer Care at 888-827-9262 or customercare@abcfitness.com.

Source: newyorksportsclubs.com — the provider's own documentation for these steps.