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How to cancel Los Angeles Times

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The L.A. Times documents four cancellation routes in its Subscriber Terms: the cancel option in your online account at latimes.com/cancel, phone at 1-213-283-2274, email to customerservices@latimes.com, or written notice by mail. Cancellation takes effect at the end of your current billing period, with no pro-rata refund. App Store subscribers must cancel through Apple instead.

Menus and labels can change. If the steps below don’t match what you see, use the official help link on this page.

How are you billed?

Cancel online in your L.A. Times account Cancel by phone, email, or written notice Cancel an App Store–billed LA Times subscription

Fast answer

Where to start with Los Angeles Times

Open official help

Can you cancel online?: yes
Where to start: https://www.latimes.com/cancel
Apple or Google billed?: Possible
Keeps access until: The end of your current billing period — the Subscriber Terms state cancellation takes effect at the end of the then-current subscription/billing period.
Contract / fees: No fixed term or early-termination fee is documented. The Subscriber Terms describe all subscriptions as "CONTINUOUS," renewing until you cancel, and you may cancel at any time. Two traps are stated explicitly: cancelling your automatic payment authorization does NOT cancel the subscription (you would still be required to make payments by check or other means), and one-time purchases such as a 1-day pass, 7-day pass, or gift subscription are non-refundable and cannot be cancelled. Billing disputes must be raised by phone or electronic communication within 120 days of the statement date, after which the terms say they are not eligible for review. The terms also reserve the right to increase rates at any time, with advance notice, and note introductory rates convert to the standard rate at the end of the intro period.
Verified on: 2026-07-25

Step-by-step cancellation

These steps only appear when the flow was verified against an official provider or platform source.

Cancel online in your L.A. Times account

1
Go to www.latimes.com/cancel, which resolves to the L.A. Times membership portal cancellation page (membership.latimes.com/subscription-info/cancel-sub).
2
Sign in with the email address and password tied to your L.A. Times subscription.
3
Open your subscription details and select the cancel option for the subscription you want to end.
4
Work through the on-screen prompts to the final confirmation screen — the Subscriber Terms name 'clicking the cancel option on your account online' as a valid cancellation method.
5
Save the confirmation. Cancellation takes effect at the end of your then-current subscription/billing period, not immediately.
6
Note: turning off automatic payments is not the same as cancelling. The terms state a cancellation of automatic payments does not cancel the continuous subscription.

Cancel by phone, email, or written notice

1
Call L.A. Times Customer Service at 1-213-283-2274, the number listed in the 'Contact Us' section of the Subscriber Terms.
2
Or email customerservices@latimes.com with a clear cancellation request and your account details.
3
Written cancellations are also accepted by U.S. mail at: Customer Service – Third Floor, Los Angeles Times, 2300 E. Imperial Highway, El Segundo, CA 90245.
4
State plainly that you are cancelling the subscription itself, not just the automatic payment authorization.
5
Ask for written confirmation and the exact date your access ends, and keep it with your records.

Cancel an App Store–billed LA Times subscription

1
If you started the subscription inside the LA Times iOS app, Apple is the biller and cancelling with the L.A. Times will not stop the charge.
2
On your iPhone or iPad, open Settings, tap your name at the top, then tap Subscriptions.
3
Select the LA Times subscription and tap Cancel Subscription.
4
The app listing states auto-renew must be turned off at least 24 hours before the end of the current period to avoid the next charge.
5
Access continues through the end of the period you already paid for.

Common problems

Only official-source troubleshooting notes are included here.

What happens after you cancel?

Post-cancellation details like access, downgrade behavior, and refund caveats are shown only when the provider documents them.

Cancellation takes effect at the end of your then-current subscription/billing period, so you keep access until that date.
No pro-rata refund is issued for the remainder of the period, whether you cancel during an introductory rate or a later renewal.
If a credit balance over $1.00 remains after termination, the terms describe a refund to the card on file or a check mailed roughly sixty days later.
Subscriber-only articles, the eNewspaper, and app access end once the paid period runs out.
Print home delivery stops at the end of the paid period; the terms also allow written cancellation notice by mail if you prefer a paper trail.
Cancelling automatic payments alone leaves the subscription active and billable, so confirm the subscription itself is cancelled.

Refund notes

The Subscriber Terms state cancellation takes effect at the end of the current subscription/billing period and that you are "not eligible for a pro-rata refund regardless of whether you cancel during an introductory rate period or a subsequent subscription period." The terms add that occasional introductory offers may provide for a pro-rata refund if cancelled during the intro period, so check the specific offer you accepted. Under the Limited Refund Policy, if your subscription is terminated and a credit balance of more than $1.00 remains, the terms say it is credited back to the card on file or mailed as a check approximately sixty days following termination. One-time purchases such as day passes and gift subscriptions are non-refundable. Check current pricing and your own offer terms rather than assuming a rate.

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FAQ

Can I cancel my Los Angeles Times subscription online, or do I have to call?

The L.A. Times Subscriber Terms list an online cancel option in your account at latimes.com/cancel, which resolves to the membership portal's cancellation page. Phone (1-213-283-2274), email (customerservices@latimes.com), and written notice by U.S. mail are also listed as accepted methods, so calling is an option rather than a requirement for subscribers who signed up directly.

Does the LA Times refund the unused part of my billing period when I cancel?

No. The Subscriber Terms state cancellation takes effect at the end of the then-current subscription/billing period and that you are not eligible for a pro-rata refund, whether you cancel during an introductory rate period or a later one. The terms note some introductory offers may separately provide for a pro-rata refund, so check the specific offer you accepted.

If I turn off automatic payments, does that cancel my Los Angeles Times subscription?

No, and the LA Times spells this out: a cancellation of your automatic payments does not result in a cancellation of your continuous subscription. If you stop autopay without cancelling, the terms say you are still required to make your payments by check or other means. Cancel the subscription itself through one of the listed channels.

I subscribed to the LA Times inside the iPhone app. Where do I cancel?

Through Apple, not the L.A. Times. The LA Times App Store listing describes an auto-renewing subscription managed in your Account Settings, and states auto-renew must be turned off at least 24 hours before the current period ends. On iPhone or iPad, open Settings, tap your name, tap Subscriptions, select LA Times, then Cancel Subscription.

Can I cancel an LA Times day pass or gift subscription?

The Subscriber Terms state that one-time purchases, giving the examples of a 1-day pass, 7-day pass, or gift subscription, are non-refundable and cannot be cancelled. Gift subscriptions are governed by the separate L.A. Times Gift Subscription Terms and Conditions, so review those terms before purchasing one.

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