If your Zoom plan was purchased online
- 1
Open your current plans page in Zoom billing.
- 2
Select the plan you want to stop.
- 3
Use the cancellation option for that plan and confirm.
- • Zoom says online plans auto-renew until canceled.
To cancel Zoom Pro, sign in to the Zoom web portal, go to Account Management > Billing > Current Plans, click Cancel Plan, and confirm. Your plan stays active until the end of the current billing term. If you subscribed through the Apple App Store or Google Play, cancel through that store instead.
Menus and labels can change. If the steps below don’t match what you see, use the official help link on this page.
Fast answer
These steps only appear when the flow was verified against an official provider or platform source.
Open your current plans page in Zoom billing.
Select the plan you want to stop.
Use the cancellation option for that plan and confirm.
Contact your Zoom account executive or Zoom Support to request the change.
Only official-source troubleshooting notes are included here.
Post-cancellation details like access, downgrade behavior, and refund caveats are shown only when the provider documents them.
Gravity for iPhone
Gravity tracks every renewal date, sends reminders before free trials and renewals, and gives you step-by-step help canceling anything else, on iPhone, no bank login.
Online-purchased Zoom plans can usually be canceled from the current plans page.
Zoom says quote-based subscriptions must be changed through the account executive or Zoom Support.
Zoom says online plans should be canceled any time before the next renewal date.
Zoom says cancellations take effect at the next renewal date and service continues until the end of the current subscription term.
Gravity
Gravity helps you track subscription renewals, monitor free trials, and keep a clean list of what still needs attention.
Gravity is an independent app by Viral App Labs LLC and is not affiliated with or endorsed by Zoom Pro. Trademarks belong to their respective owners. Steps verified against official sources on 2026-04-16.
Official source
Canceling Zoom Events and Zoom Webinars Plus plans | Zoom Support • Last verified: 2026-04-16