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How to cancel OkCupid Premium

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Cancel wherever you subscribed. If billed through Apple, open Settings > [your name] > Subscriptions, select OkCupid, and tap Cancel. If billed via Google Play, cancel under Subscriptions in the Play Store. If billed directly, go to okcupid.com/settings and use the "Turn off automatic billing" link. Your subscription stays active through the period you have already paid for.

Menus and labels can change. If the steps below don’t match what you see, use the official help link on this page.

Fast answer

Where to start with OkCupid Premium

Open official help

Can you cancel online?: yes
Where to start: The Subscription Settings page of your OkCupid account, opened in a desktop or mobile web browser (not the OkCupid app).
Apple or Google billed?: Possible
Keeps access until: the end of the period you have already paid for
Contract / fees: No fixed-term contract, minimum commitment, or early-termination fee is documented — OkCupid states you "can cancel it yourself, anytime, without needing to contact us." OkCupid does sell multi-month packages: its help center confirms that multi-month Basic, Premium, and Incognito packages are paid for upfront in a single lump sum, which is why they are discounted. Canceling such a package turns off renewal but does not refund the unused portion. Note also that disabling your account does not cancel a credit-card or PayPal subscription — OkCupid says you must cancel auto-renewal before you disable the account — while deleting your account does automatically cancel a credit-card or PayPal subscription.
Verified on: 2026-07-25

Step-by-step cancellation

These steps only appear when the flow was verified against an official provider or platform source.

Cancel on the OkCupid website (credit card or PayPal purchases)

1
On the website (not the app), go to your Subscription Settings page at okcupid.com/settings?page=subscriptions to see your subscription details. OkCupid states that if you use the app but paid using PayPal or a credit card, you must go to okcupid.com/settings on a browser — there is no option to cancel in the app or on the mobile site.
2
On the settings page you'll see a list of your subscriptions.
3
Click the "Turn off automatic billing" link. OkCupid states this "will prevent you from being billed again in the future, but you'll keep the rest of the time on your subscription that you have already paid for."
4
Confirm it worked: if the button says "Renew" instead of "Turn off automatic billing", that means the subscription is already canceled, and you should see the date your subscription is set to end.
5
If the payment method is Google Play or Apple with no "downgrade" button, OkCupid states you won't be able to cancel your subscription via its website and must cancel through the store instead.

Source: okcupid-app.zendesk.com — the provider's own documentation for these steps.

Common problems

Only official-source troubleshooting notes are included here.

What happens after you cancel?

Post-cancellation details like access, downgrade behavior, and refund caveats are shown only when the provider documents them.

Automatic billing is turned off, so you are not charged for that subscription again.
You keep the rest of the time on the subscription you already paid for — access is not cut off at the moment you cancel.
When the paid period ends, the account automatically downgrades back to the free tier; canceling a subscription does not remove or close your OkCupid account.
On the subscription settings page the control changes from "Turn off automatic billing" to "Renew", and the page shows the date the subscription is set to end.
No refund is issued automatically for unused membership time.

Refund notes

Canceling does not produce an automatic refund. OkCupid's Refunds article states that canceling "will not automatically refund you: you keep the rest of the time you paid for, and then automatically downgrade back to free," and that "We do not automatically refund for unused membership time." The official refund policy lives in OkCupid's Terms and Conditions; OkCupid adds that it tries to be reasonable and invites you to email support if you experienced a serious bug or issue, or if your payment info was used without your permission. OkCupid states it has no ability to refund purchases made via the iPhone app — those must go through Apple support. Source: https://okcupid-app.zendesk.com/hc/en-us/articles/23178974404379-Refunds

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FAQ

Can I cancel OkCupid Premium from inside the OkCupid app?

Not if you paid by credit card or PayPal. OkCupid's help center states that if you use the app but paid with PayPal or a credit card, you must go to okcupid.com/settings in a browser, and that "You won't have the option to cancel in the app or on the mobile site." Only subscriptions billed through Apple or Google Play are canceled in the store rather than on OkCupid's site.

Does canceling OkCupid Premium end my access immediately?

No. OkCupid documents that clicking "Turn off automatic billing" prevents future charges but "you'll keep the rest of the time on your subscription that you have already paid for." When that paid period runs out, the account automatically downgrades back to the free tier.

How do I confirm my OkCupid Premium subscription is actually canceled?

Check the subscription settings page. OkCupid states that if the button says "Renew" instead of "Turn off automatic billing", that means the subscription is already canceled, and you should see the date your subscription is set to end.

Does disabling or deleting my OkCupid account cancel OkCupid Premium?

It depends how you paid. OkCupid states that disabling your account does not automatically cancel your subscription or auto-renewal, so you should cancel auto-renewal before disabling; deleting your account will automatically cancel a PayPal or credit-card subscription. If you paid through Apple or Google Play, OkCupid says those services do not know when your account is disabled, re-enabled, or deleted, so billing continues until you cancel with the store separately.

Will I get a refund for unused time on my OkCupid Premium subscription?

Not automatically. OkCupid's Refunds article says canceling "will not automatically refund you" and that it does not automatically refund unused membership time — you keep the remaining paid time instead. The official policy is set out in OkCupid's Terms and Conditions; OkCupid says it tries to be reasonable and that you can email support if you experienced a serious bug or if your payment info was used without your permission. Purchases made through the iPhone app must be taken up with Apple, since OkCupid states it cannot refund them.

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