Track this subscription with Gravity→No bank sync

Verified from official sourceBilling partner can change the steps

Difficulty B · 16/100— Mostly straightforward

How to cancel Plex Pass

Name: Gravity: Cancel Subscriptions
Price: 19.99 USD
Rating: 4.8 (50 reviews)
Author: Viral App Labs LLC

Cancel Plex Pass where you were billed. If Plex bills you, sign in, open your Subscriptions & Payments page, hit Manage, then the cancel automatic renewal link. App Store, Google Play, Amazon and Roku subscriptions are managed in those stores, though Roku and Google Play renewals can also be stopped on Plex's own site. Access runs to the period's end.

Menus and labels can change. If the steps below don’t match what you see, use the official help link on this page.

How are you billed?

Cancel automatic renewal on the Plex website (subscription billed by Plex)Cancel a Plex Pass billed through the App Store/iTunes Cancel a Plex Pass billed through Google Play Cancel a Plex Pass billed through the Amazon Appstore Cancel a monthly Plex Pass billed through Roku Contact Plex's Billing team (EU/UK 14-day cancellation, or billing questions)

Fast answer

Where to start with Plex Pass

Open official help

Can you cancel online?: yes
Where to start: The Subscriptions & Payments page in your Plex account (plex.tv/subscription, which opens account.plex.tv), reachable from the Account page in the Plex web app — or the app store that billed you
Apple or Google billed?: Possible
Keeps access until: the end of your current subscription period
Notice period: 1 days
Contract / fees: No minimum term, fixed-term commitment or early-termination fee is documented for Plex Pass. Plex's Subscriptions and Rentals terms (revised February 3, 2025) state a subscription renews for recurring periods of the same duration until cancelled, that cancellation is effective upon expiration of the then-current subscription period, and that a cancellation request should be made at least one (1) day prior to the end of that period. Plex commits to at least thirty (30) days' prior notice of a subscription price change. Plex also sells a one-time lifetime Plex Pass, which is not a recurring subscription; the cancel-renewal flow is documented only for recurring subscriptions. Plex's terms also note that a free trial must be cancelled before the trial period expires to avoid charges. Verification note: support.plex.tv and www.plex.tv return HTTP 403 to the standard automated fetcher, so the article and terms text was read directly from Plex's own origins with a normal browser user agent; every URL cited here is Plex's own canonical page. The Plex Subscription Management article was last modified February 16, 2026.
Verified on: 2026-07-25

Step-by-step cancellation

These steps only appear when the flow was verified against an official provider or platform source.

Cancel automatic renewal on the Plex website (subscription billed by Plex)

1
Sign in to your Plex account and open the Subscriptions & Payments page at plex.tv/subscription (it opens account.plex.tv); you can also reach it from your main Account page in the Plex web app, under the top-right menu.
2
Find your active Plex Pass subscription on that page.
3
Hit the Manage button at the top right next to your current subscription title.
4
Click the cancel automatic renewal link.
5
Plex documents that you retain the subscription's features and benefits for the remainder of the current subscription period, after which it expires with no renewal.

Cancel a Plex Pass billed through the App Store/iTunes

1
Plex documents that a Plex Pass or Remote Watch Pass bought inside the Plex for iOS or Apple TV app is billed through the App Store/iTunes and must be managed from your iOS device or your computer — not from the Plex website.
2
On your device, open Settings, tap your name, then tap Subscriptions (the Apple billing and subscriptions page Plex links to).
3
Select the Plex subscription and choose Cancel Subscription.
4
Plex documents that subscriptions purchased through the app cannot be refunded by Plex, and that billing questions for iTunes-billed subscriptions go to Apple Support.

Cancel a Plex Pass billed through Google Play

1
Plex documents that a Plex Pass bought inside the Plex for Android app downloaded from Google Play is billed through Google Play and is typically managed through Google Payments.
2
Open the Google Play Store, tap your profile icon, then Payments & subscriptions, then Subscriptions.
3
Select Plex and choose Cancel subscription.
4
Alternatively, Plex documents that you can cancel future renewal of a Google Play subscription (but not change payment information) from your account Subscriptions page on the Plex website.
5
Plex directs billing questions for Google Play-billed subscriptions to Google Payments support.
6
Note: Plex's Google Play article states that it only applies to Plex for Android version 10.27.1 and below.

Cancel a Plex Pass billed through the Amazon Appstore

1
Plex documents that a Plex Pass bought inside the Plex for Android app downloaded from the Amazon Appstore is billed through Amazon and is managed from your Amazon account.
2
Use your Amazon device, app, or website to open Amazon's Manage Your Subscriptions page, which Plex links to.
3
Find the Plex Pass subscription and stop the renewal there.
4
Plex directs billing questions for Amazon-billed subscriptions to Amazon support.

Cancel a monthly Plex Pass billed through Roku

1
Plex documents that the monthly Plex Pass bought in the Plex channel for Roku players is billed through Roku and is typically managed through your Roku account.
2
Sign in to your Roku account and use Roku's "how to manage or cancel a subscription to a channel" flow, which Plex links to, to cancel the Plex Pass subscription.
3
Alternatively, Plex documents that you can cancel a Roku subscription (but not change payment information) from your account Subscriptions page on the Plex website.
4
Plex documents that Plex Pass subscriptions purchased through Roku cannot be refunded by Plex, and directs billing questions to Roku support.

Contact Plex's Billing team (EU/UK 14-day cancellation, or billing questions)

1
Plex's Subscriptions and Rentals terms document that, for individuals in the EU or UK, orders may be cancelled within 14 days from the date of purchase by contacting Plex's Billing team.
2
Open Plex's contact form at plex.tv/contact and choose the Plex Pass billing option.
3
Describe the charge and make the cancellation request inside the 14-day window.
4
Plex's support article also directs anyone with billing questions or issues related to a Plex subscription to this form.

Common problems

Only official-source troubleshooting notes are included here.

What happens after you cancel?

Post-cancellation details like access, downgrade behavior, and refund caveats are shown only when the provider documents them.

You keep the Plex Pass features and benefits for the remainder of your current subscription period; at the end of that period the subscription expires and there is no renewal.
Cancelling only stops future renewal — Plex documents that it does not refund an existing subscription transaction, and its terms exclude credits for partial months or nonuse.
Plex documents that downloading the Plex software, setting up a server and streaming on your local network does not require a subscription; remote streaming of personal media is what requires an active Plex Pass (or a Remote Watch Pass).
If you were billed through an app store and later want Plex to bill you directly, Plex documents stopping renewal in that store first, letting the current period run out, then starting a new subscription on the Plex website — and for App Store subscriptions, waiting the usual 24–48 hours for the expired subscription to clear from your Plex account.
Plex documents that an App Store-billed subscription cannot be upgraded directly; you have to stop it, let it expire, and start a new plan through iTunes or the Plex website.

Refund notes

Plex documents that cancelling a subscription only cancels future renewal and does not provide any refund for an existing subscription transaction. Its Subscriptions and Rentals terms state that fees are billed in advance for the upcoming subscription period and, unless otherwise noted or required by applicable law, are non-refundable, with no refunds or credits issued for partial months, upgrades/downgrades, nonuse, or termination of an account for terms violations. For individuals in the EU or UK, orders may be cancelled within 14 days from the date of purchase by contacting Plex's Billing team via the contact form at plex.tv/contact. Plex separately states that Plex subscriptions purchased through the App Store/iTunes and Plex Pass subscriptions purchased through Roku cannot be refunded by Plex, and directs billing questions to Apple, Google Payments, Amazon or Roku support depending on who billed you.

Gravity for iPhone

Canceled Plex Pass? Track your other renewals in Gravity

Gravity tracks every renewal date, sends reminders before free trials and renewals, and gives you step-by-step help canceling anything else, on iPhone, no bank login.

No bank login
Private / on-device
AI cancel assistant

Track renewal datesFree trial alertsStep-by-step cancellation help

Download Gravity

FAQ

Where do I cancel a Plex Pass subscription that Plex bills directly?

On Plex's Subscriptions & Payments page. Sign in to your Plex account, open the account subscriptions page at plex.tv/subscription, hit the Manage button next to your Plex Pass, then click the cancel automatic renewal link. Plex documents that you retain the subscription's features and benefits for the remainder of the current period.

Does cancelling Plex Pass refund the period I already paid for?

No. Plex documents that cancelling a subscription only cancels future renewal and does not provide any refund for an existing subscription transaction. Its Subscriptions and Rentals terms add that fees are billed in advance and non-refundable, with no refunds or credits for partial months, upgrades/downgrades or nonuse. Individuals in the EU or UK may cancel an order within 14 days of the purchase date by contacting Plex's Billing team.

Is there a deadline for cancelling Plex Pass before it renews?

Yes. Plex's Subscriptions and Rentals terms ask you to make a cancellation request at least one (1) day prior to the end of your then-current subscription period. The cancellation itself is effective upon expiration of that period, so Plex Pass keeps working until then.

I bought Plex Pass inside the iPhone or Apple TV app — can I cancel it on the Plex website?

No. Plex documents that a subscription purchased in its iOS or Apple TV app is billed through the App Store/iTunes and that you need to use your iOS device or your computer to manage it, including cancelling. On the device that means Settings, your name, then Subscriptions. Plex also states in-app purchases cannot be refunded by Plex and directs billing questions to Apple Support.

I subscribed to Plex Pass through Roku or Google Play — must I cancel inside that store?

Not necessarily. Plex documents that Roku- and Google Play-billed Plex Pass subscriptions are typically managed in those stores, but that you can also cancel future renewal (though not change payment information) from your account Subscriptions page on the Plex website. Amazon Appstore subscriptions are documented as managed through your Amazon account.

Gravity

Track renewals before the next surprise charge.

Gravity helps you track subscription renewals, monitor free trials, and keep a clean list of what still needs attention.

Track subscription renewalsTrack free trialsStay ahead of billing datesUse the cancellation hub