How to cancel NOW TV (UK)

1. 1

   Sign in at nowtv.com on a desktop, laptop or tablet — NOW recommends against using a mobile for this.

2. 2

   Go to My Account and open Membership & Payment.

3. 3

   Select the membership or viewing experience you want to stop.

4. 4

   Choose Cancel membership (or Cancel viewing experience for Boost and Ultra Boost) and follow the onscreen steps.

5. 5

   Repeat for each membership you hold, then check for the on-screen confirmation and the confirmation email NOW says arrives within 3 hours.

• • NOW says you can keep watching until the date your next payment was due, unless you are on a minimum-term plan.
• • NOW says that if you cancel your last membership, Boost or Ultra Boost are cancelled from the next billing date as well — except where those are paid through a third party such as Apple or Amazon.

Source: nowtv.com — the provider's own documentation for these steps.

1. 1

   Check your offer details in My Account to confirm whether you are on a minimum-term plan.

2. 2

   Cancel in My Account exactly as you would a rolling membership, under Membership & Payment.

3. 3

   Expect the remaining monthly payments to be taken as normal — NOW says the cancellation will not take effect until the end of the minimum term.

4. 4

   Keep watching right up until the last day of the plan, when the membership ends.

5. 5

   Cancel each minimum-term plan separately if you hold more than one.

• • NOW warns that if you do not cancel before the minimum term ends, the membership rolls on at the regular price — so cancelling early is what stops the roll-on, even though it does not stop the payments.

Source: nowtv.com — the provider's own documentation for these steps.

1. 1

   Check Membership in your NOW account first — NOW says it shows whether a membership is billed by a partner.

2. 2

   Open Settings on your iPhone or iPad and tap your name.

3. 3

   Tap Subscriptions and select the NOW subscription.

4. 4

   Tap Cancel Subscription and confirm.

5. 5

   Check your NOW account afterwards to confirm no renewal is scheduled.

• • NOW's partner page says account queries for partner-billed memberships “will need to go through them as they hold your account details and manage your billing”, and lists cancelling your membership as one of those queries.
• • NOW's partner table lists no phone support for Apple and links out to Apple's own support site and cancel article, so the steps above are Apple's standard subscription path rather than a NOW-specific one.

Source: nowtv.com — the provider's own documentation for these steps.

1. 1

   Sign in to your Amazon account.

2. 2

   Open the Memberships & Subscriptions section — NOW says this is where you view, cancel or restart the membership.

3. 3

   Find NOW and cancel it there.

4. 4

   Update the payment method in the Your payments section if you are keeping other subscriptions.

5. 5

   Check Membership in your NOW account to confirm the change has come through.

Source: nowtv.com — the provider's own documentation for these steps.

1. 1

   Check Membership in your NOW account to confirm EE TV is the biller.

2. 2

   If the membership is part of an EE TV package, call EE on 0800 956 6000 to ask how to cancel it or change the package.

3. 3

   If it is a bolt-on membership on top of your package, cancel it in your EE TV account or by contacting EE — NOW says a bolt-on renews from month to month until you do.

4. 4

   Ask EE to confirm the date the membership ends.

5. 5

   Check your NOW account afterwards to confirm it is no longer renewing.

• • NOW says that if you pay for your NOW Membership through EE TV, "You'll need to cancel through them, too."

Source: nowtv.com — the provider's own documentation for these steps.