How to cancel monday.com

1. 1

   Click on your profile picture and choose Administration from the menu.

2. 2

   Select Billing in the left-hand menu. In the Overview section, find your product, click the three-dot menu next to it, and choose Cancel product.

3. 3

   Choose a reason for cancelling — monday.com requires a reason to continue, though details are optional — then click Cancel product plan.

4. 4

   On the screen showing your plan's end date, click Cancel plan renewal.

5. 5

   Keep using the account until the plan end date shown in red, or click Close your account at the bottom of the page to end it immediately.

6. 6

   On the final screen, monday.com warns that access to your account data will be lost — click Close Account to proceed.

• • monday.com states that if you're an existing customer you must submit the cancellation at least 30 days before your renewal date so the plan ends at the end of the current term and does not auto-renew.
• • For an account with several products, repeat the three-dot menu > Cancel product step for each one — monday.com says the account cannot be fully closed or deleted until all purchased products have been cancelled, and each should show the red Plan cancelled banner.

Source: support.monday.com — the provider's own documentation for these steps.

1. 1

   monday.com states "You can only cancel your account via the web browser or on an iOS device."

2. 2

   In the monday.com iOS app, tap More at the bottom of your screen.

3. 3

   Navigate to Admin settings.

4. 4

   Select Delete account.

5. 5

   There is no documented cancellation path in the Android app — sign in through a web browser and use Administration > Billing instead.

Source: support.monday.com — the provider's own documentation for these steps.

1. 1

   monday.com states that a subscription paid by wire transfer (invoice) cannot be cancelled in the Administration section — you have to contact your account manager to cancel it.

2. 2

   Contact your monday.com account manager with the account name and ask for the subscription to be cancelled.

3. 3

   As an existing customer, send that request at least 30 days before your subscription end date so the plan ends at the end of the current term instead of auto-renewing.

4. 4

   Ask for written confirmation of the cancellation and the plan end date.

5. 5

   If you are not an admin and your account admin is unavailable, monday.com's cancellation article points you to its support team for help.

Source: support.monday.com — the provider's own documentation for these steps.