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How to cancel Dropbox Plus

Cancellation steps for Dropbox Plus can vary depending on whether you subscribed directly, through Apple, Google Play, or another billing partner. Gravity helps you track renewals, monitor free trials, and stay ahead of billing dates after you cancel.

Menus and labels can change. If the steps below don’t match what you see, use the official help link on this page.

Fast answer

Where to start with Dropbox Plus

Open official help
Can you cancel online?
yes
Where to start
Plan or account billing settings
Apple or Google billed?
Possible
Keeps access until
Until the end of the current billing cycle
Verified on
2026-04-16

Step-by-step cancellation

These steps only appear when the flow was verified against an official provider or platform source.

If you purchased Dropbox Plus on your computer

  1. 1

    Open your Dropbox account plan settings.

  2. 2

    Choose the option to cancel or change the plan.

  3. 3

    Confirm the downgrade to Dropbox Basic.

If you purchased Dropbox on Android

  1. 1

    Open the Dropbox mobile app.

  2. 2

    Tap the Account tab.

  3. 3

    Tap Manage your subscription.

  4. 4

    Tap How to cancel, then Cancel plan.

  5. 5

    Finish cancellation in Google Play.

If you purchased Dropbox on iPhone or iPad

  1. 1

    Open Settings on your iPhone or iPad.

  2. 2

    Tap your name.

  3. 3

    Tap Subscriptions.

  4. 4

    Tap Dropbox.

  5. 5

    Tap Cancel Subscription.

Common problems

Only official-source troubleshooting notes are included here.

What happens after you cancel?

Post-cancellation details like access, downgrade behavior, and refund caveats are shown only when the provider documents them.

  • Dropbox says the account downgrades to Dropbox Basic at the end of the billing cycle.
  • Files and folders remain accessible.
  • If storage is over the Basic quota, Dropbox says syncing will stop.

FAQ

Can I cancel Dropbox Plus online?

Yes. Dropbox provides a web-based path to cancel or change an individual plan.

How do I cancel Dropbox Plus on iPhone?

Dropbox says iPhone purchases are canceled in Apple subscription settings: Settings, your name, Subscriptions, Dropbox, then Cancel Subscription.

What happens to my files after canceling Dropbox Plus?

Dropbox says your files stay available, but syncing can stop if you end up over the storage limit of Dropbox Basic.

What does Dropbox Plus downgrade to?

Dropbox says canceled plans downgrade to Dropbox Basic at the end of the billing cycle.

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Official source

How to cancel or change an individual Dropbox subscription | Dropbox Help • verified 2026-04-16

Open official help