Gravity
If you purchased Dropbox Plus on your computer
- 1
Open your Dropbox account plan settings.
- 2
Choose the option to cancel or change the plan.
- 3
Confirm the downgrade to Dropbox Basic.
Track this subscription with Gravity→No bank sync
Verified from official sourceBilling partner can change the steps
Difficulty A · 8/100— Easy to cancelHow to cancel Dropbox Plus
To cancel Dropbox Plus, log in at dropbox.com, click your avatar, open Manage account, click Cancel plan, then pick a reason and confirm. You keep Plus until the end of your current billing cycle, after which the account reverts to Dropbox Basic. If you subscribed through Apple or Google, cancel in those app-store subscription settings instead.
Menus and labels can change. If the steps below don’t match what you see, use the official help link on this page.
Fast answer
Where to start with Dropbox Plus
- Can you cancel online?
- yes
- Where to start
- Plan or account billing settings
- Apple or Google billed?
- Possible
- Keeps access until
- Until the end of the current billing cycle
- Verified on
- 2026-04-16
Step-by-step cancellation
These steps only appear when the flow was verified against an official provider or platform source.
If you purchased Dropbox on Android
- 1
Open the Dropbox mobile app.
- 2
Tap the Account tab.
- 3
Tap Manage your subscription.
- 4
Tap How to cancel, then Cancel plan.
- 5
Finish cancellation in Google Play.
If you purchased Dropbox on iPhone or iPad
- 1
Open Settings on your iPhone or iPad.
- 2
Tap your name.
- 3
Tap Subscriptions.
- 4
Tap Dropbox.
- 5
Tap Cancel Subscription.
Common problems
Only official-source troubleshooting notes are included here.
What happens after you cancel?
Post-cancellation details like access, downgrade behavior, and refund caveats are shown only when the provider documents them.
- Dropbox says the account downgrades to Dropbox Basic at the end of the billing cycle.
- Files and folders remain accessible.
- If storage is over the Basic quota, Dropbox says syncing will stop.
Gravity for iPhone
Canceled Dropbox Plus? Track your other renewals in Gravity
Gravity tracks every renewal date, sends reminders before free trials and renewals, and gives you step-by-step help canceling anything else, on iPhone, no bank login.
- No bank login
- Private / on-device
- AI cancel assistant
Track renewal datesFree trial alertsStep-by-step cancellation help
FAQ
Can I cancel Dropbox Plus online?
Yes. Dropbox provides a web-based path to cancel or change an individual plan.
How do I cancel Dropbox Plus on iPhone?
Dropbox says iPhone purchases are canceled in Apple subscription settings: Settings, your name, Subscriptions, Dropbox, then Cancel Subscription.
What happens to my files after canceling Dropbox Plus?
Dropbox says your files stay available, but syncing can stop if you end up over the storage limit of Dropbox Basic.
What does Dropbox Plus downgrade to?
Dropbox says canceled plans downgrade to Dropbox Basic at the end of the billing cycle.
Gravity
Track renewals before the next surprise charge.
Gravity helps you track subscription renewals, monitor free trials, and keep a clean list of what still needs attention.
Track subscription renewalsTrack free trialsStay ahead of billing datesUse the cancellation hub
Gravity is an independent app by Viral App Labs LLC and is not affiliated with or endorsed by Dropbox Plus. Trademarks belong to their respective owners. Steps verified against official sources on 2026-04-16.
Official source
How to cancel or change an individual Dropbox subscription | Dropbox Help • Last verified: 2026-04-16