Verified from official sourceBilling partner can change the steps

How to cancel The New York Times

Cancellation steps for The New York Times can vary depending on whether you subscribed directly, through Apple, Google Play, or another billing partner. Gravity helps you track renewals, monitor free trials, and stay ahead of billing dates after you cancel.

Menus and labels can change. If the steps below don’t match what you see, use the official help link on this page.

Fast answer

Where to start with The New York Times

Open official help
Can you cancel online?
depends
Where to start
Account > Subscription Overview
Apple or Google billed?
Possible
Keeps access until
After cancellation you have limited access, depending on the plan and billing provider
Verified on
2026-04-16

Step-by-step cancellation

These steps only appear when the flow was verified against an official provider or platform source.

If billed directly by The New York Times and eligible for account cancellation

  1. 1

    Open your account.

  2. 2

    Select Subscription Overview.

  3. 3

    In the Manage Subscription section, select Cancel your Subscription.

  4. 4

    Follow the instructions to cancel.

If you prefer support-assisted cancellation

  1. 1

    Call 866-273-3612 in the U.S. during the support hours listed by The New York Times, or use the Contact Us button on the help page to chat with a Care Advocate.

If billed through a third party such as Apple App Store or Google Play

  1. 1

    Contact the third party that bills your subscription and cancel there.

Common problems

Only official-source troubleshooting notes are included here.

What happens after you cancel?

Post-cancellation details like access, downgrade behavior, and refund caveats are shown only when the provider documents them.

FAQ

Can I cancel The New York Times online?

Sometimes. The New York Times says eligible direct-billed digital and home delivery subscriptions can be canceled in Account under Subscription Overview.

Can I cancel The New York Times by phone or chat?

Yes. The New York Times provides U.S. phone support and Care Advocate chat for cancellation help.

What if I subscribed through Apple or Google Play?

The New York Times says third-party billed subscriptions must be canceled with that third party.

Where do I start canceling a direct-billed New York Times subscription?

Start in Account, then open Subscription Overview and use the Cancel your Subscription option in Manage Subscription.

Gravity

Track renewals before the next surprise charge.

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Track subscription renewalsTrack free trialsStay ahead of billing datesUse the cancellation hub

Official source

Cancel Your Subscription | New York Times Help • verified 2026-04-16

Open official help