To cancel, sign in to your account on the New York Times website, open Subscription Overview, and under Manage Subscription select Cancel Subscription, then follow the prompts. Some subscriptions instead require contacting the Times by live chat or phone through its Help Center. Check the current cancellation terms before you finish.
Menus and labels can change. If the steps below don’t match what you see, use the official help link on this page.
Fast answer
These steps only appear when the flow was verified against an official provider or platform source.
Open your account.
Select Subscription Overview.
In the Manage Subscription section, select Cancel your Subscription.
Follow the instructions to cancel.
Source: nytimes.zendesk.com — the provider's own documentation for these steps.
Call 866-273-3612 in the U.S. during the support hours listed by The New York Times, or use the Contact Us button on the help page to chat with a Care Advocate.
Source: nytimes.zendesk.com — the provider's own documentation for these steps.
Contact the third party that bills your subscription and cancel there.
Source: nytimes.zendesk.com — the provider's own documentation for these steps.
Decline script
“Please cancel my subscription effective at the end of the current billing period and email me written confirmation. I've made my decision and I'm not interested in a discounted rate or any other offer.”
Only official-source troubleshooting notes are included here.
Post-cancellation details like access, downgrade behavior, and refund caveats are shown only when the provider documents them.
Gravity for iPhone
Gravity tracks every renewal date, sends reminders before free trials and renewals, and gives you step-by-step help canceling anything else, on iPhone, no bank login.
Sometimes. The New York Times says eligible direct-billed digital and home delivery subscriptions can be canceled in Account under Subscription Overview.
Yes. The New York Times provides U.S. phone support and Care Advocate chat for cancellation help.
The New York Times says third-party billed subscriptions must be canceled with that third party.
Start in Account, then open Subscription Overview and use the Cancel your Subscription option in Manage Subscription.
Gravity
Gravity helps you track subscription renewals, monitor free trials, and keep a clean list of what still needs attention.
Gravity is an independent app by Viral App Labs LLC and is not affiliated with or endorsed by The New York Times. Trademarks belong to their respective owners. Steps verified against official sources on 2026-04-16.
Official source
Cancel Your Subscription | New York Times Help • Last verified: 2026-04-16
Gravity