If billed directly by The New York Times and eligible for account cancellation
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Open your account.
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Select Subscription Overview.
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In the Manage Subscription section, select Cancel your Subscription.
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Follow the instructions to cancel.
Cancellation steps for The New York Times can vary depending on whether you subscribed directly, through Apple, Google Play, or another billing partner. Gravity helps you track renewals, monitor free trials, and stay ahead of billing dates after you cancel.
Menus and labels can change. If the steps below don’t match what you see, use the official help link on this page.
Fast answer
These steps only appear when the flow was verified against an official provider or platform source.
Open your account.
Select Subscription Overview.
In the Manage Subscription section, select Cancel your Subscription.
Follow the instructions to cancel.
Call 866-273-3612 in the U.S. during the support hours listed by The New York Times, or use the Contact Us button on the help page to chat with a Care Advocate.
Contact the third party that bills your subscription and cancel there.
Only official-source troubleshooting notes are included here.
Post-cancellation details like access, downgrade behavior, and refund caveats are shown only when the provider documents them.
Sometimes. The New York Times says eligible direct-billed digital and home delivery subscriptions can be canceled in Account under Subscription Overview.
Yes. The New York Times provides U.S. phone support and Care Advocate chat for cancellation help.
The New York Times says third-party billed subscriptions must be canceled with that third party.
Start in Account, then open Subscription Overview and use the Cancel your Subscription option in Manage Subscription.
Gravity
Gravity helps you track subscription renewals, monitor free trials, and keep a clean list of what still needs attention.
Official source
Cancel Your Subscription | New York Times Help • verified 2026-04-16