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Verified from official source

How to cancel Gamma

Cancel Gamma in the web app: open Settings from the left sidebar, click Billing, and click Cancel subscription at the bottom of the page. Gamma asks you to cancel at least 30 days before your renewal date to avoid the next charge. Your workspace then drops to the free plan and keeps all your gammas.

Menus and labels can change. If the steps below don’t match what you see, use the official help link on this page.

How are you billed?

Cancel on gamma.app If you also want a refund

Fast answer

Where to start with Gamma

Open official help

Can you cancel online?: yes
Where to start: gamma.app > Settings (gear icon in the left sidebar) > Billing
Apple or Google billed?: Not commonly documented
Keeps access until: The end of your current billing period — your account then moves automatically to Gamma's free plan rather than being deleted, and paid features such as unlimited AI credits, custom domains, and advanced exports stop being available.
Notice period: 30 days
Verified on: 2026-08-28

Step-by-step cancellation

These steps only appear when the flow was verified against an official provider or platform source.

Cancel on gamma.app

1
Click the Settings (gear) button in the left sidebar; on mobile, tap the three-line menu first.
2
Confirm the workspace and plan shown at the top of the sidebar.
3
Click Billing.
4
At the bottom of the Billing page, click Cancel subscription.
5
Complete the confirmation.

• Gamma says that to avoid being charged for the next billing period you must cancel at least 30 days before your plan's renewal date.
• If you received an auto-renewal notification, Gamma says you have 30 days from the date of that notice to cancel.
• If Cancel subscription is greyed out, Gamma says you may not be the billing admin for the workspace and will need to ask the billing admin to cancel.

Source: help.gamma.app — the provider's own documentation for these steps.

If you also want a refund

1
Contact Gamma Customer Support, which Gamma says is available 24/7.
2
Do it within the first 3 days of subscribing — Gamma says that is the only refund window, for both monthly and annual billing.
3
Confirm your credit usage is still under your plan's threshold before you ask.
4
Note that cancelling on its own does not issue a refund.

• Gamma's documented credit thresholds are fewer than 200 credits used on Plus, 600 on Pro, 900 on Team, 1,000 on Business, and 2,000 on Ultra.

Source: help.gamma.app — the provider's own documentation for these steps.

Common problems

Only official-source troubleshooting notes are included here.

You cancelled but were charged for another period.

Gamma requires at least 30 days' notice before the renewal date to stop the next charge, so a cancellation made inside that window still lets one more billing period through. Its refund window is only the first 3 days after subscribing, so contact support quickly if you think the charge was wrong.

Cancel subscription is greyed out.

Gamma says that indicates you aren't the billing admin for the workspace. Ask the billing admin to cancel it, or have them hand billing ownership over to you.

You can't find billing settings in the Gamma mobile app.

Gamma's help centre says the mobile app has no in-app purchase or upgrade flow and points you to mobile web. Open gamma.app in a browser, go to Settings > Billing, and cancel from there.

You're being charged but your workspace shows Free, or there's no Billing tab.

Gamma says you are most likely logged into a different workspace than the one with the active subscription. Click your initials or logo in the bottom-left corner of the sidebar to check for alternate workspaces, and if you still can't find it, log out and log back in with the email address you originally subscribed with.

What happens after you cancel?

Post-cancellation details like access, downgrade behavior, and refund caveats are shown only when the provider documents them.

Your subscription remains active until the end of your current billing period.
Your account automatically moves to Gamma's free plan — it is not deleted, and you keep all your gammas.
Paid features such as unlimited AI credits, custom domains, and advanced exports stop being available once the billing period ends.
Cancelling does not issue a refund on its own — that's a separate request to support inside the 3-day window.

Refund notes

Gamma says that beginning 1 December 2025 it offers refunds only within the first 3 days of subscribing to a paid plan, on both monthly and annual billing, and only upon contacting Customer Support. Cancelling your subscription does not automatically issue a refund.
You must also be under your plan's credit-usage threshold: fewer than 200 credits on Plus, 600 on Pro, 900 on Team, 1,000 on Business, and 2,000 on Ultra.

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FAQ

How do I cancel my Gamma subscription?

Click the Settings (gear) button in the left sidebar of gamma.app, click Billing, then at the bottom of the Billing page click Cancel subscription. On mobile, tap the three-line menu first. Check the workspace and plan shown at the top of the sidebar so you cancel the right subscription.

Why does Gamma want 30 days' notice before my renewal?

That's Gamma's documented rule: to avoid being charged for the next billing period, you must cancel at least 30 days before your plan's renewal date. Gamma adds that if you received an auto-renewal notification, you have 30 days from the date of that notice to cancel. Set a reminder well ahead of your renewal.

Do I lose my gammas when I cancel my Gamma subscription?

No. Gamma says your account automatically moves to its free plan and is not deleted — you keep all your gammas and can carry on using Gamma with the free plan's features. What you lose are the paid features, such as unlimited AI credits, custom domains, and advanced exports, once the billing period ends.

Why is Cancel subscription greyed out in Gamma?

Gamma says a greyed-out Cancel subscription button means you may not be the billing admin for that workspace. Ask whoever set up the plan — the billing admin — to cancel it, or have them transfer billing ownership to you first.

Can I get a refund from Gamma after cancelling?

Only inside a narrow window. Since 1 December 2025 Gamma refunds only within the first 3 days of subscribing, for both monthly and annual plans, and only if you contact Customer Support — cancelling alone does not refund anything. You also need to be under your plan's credit-usage threshold, which ranges from 200 credits on Plus to 2,000 on Ultra.

Can I cancel my Gamma plan from the iPhone app?

No, and there's nothing to cancel there. Gamma's help centre says its mobile app has no in-app purchases or upgrade flow, and that to upgrade you're redirected to gamma.app in a browser. Your Gamma plan is billed by Gamma, so cancel it under Settings > Billing on the web.

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