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Difficulty B · 23/100— Mostly straightforward

How to cancel happn Premium

Name: Gravity: Cancel Subscriptions
Price: 19.99 USD
Rating: 4.8 (50 reviews)
Author: Viral App Labs LLC

Most happn Premium subscriptions are billed by Apple or Google, so cancel where you bought it: Settings > Apple ID > Subscriptions > happn > Cancel Subscription, or Google Play > Payments & subscriptions > Subscriptions > happn > Cancel. Deleting the app, or your account, does not stop billing. Subscribed on happn's web version via Stripe? Contact happn Support. Premium runs until the current period ends.

Menus and labels can change. If the steps below don’t match what you see, use the official help link on this page.

How are you billed?

Cancel happn Premium on iPhone or iPad (App Store)Cancel happn Premium on Android (Google Play)Request a happn Premium refund from Apple Request a happn Premium refund on Google Play

Fast answer

Where to start with happn Premium

Open official help

Can you cancel online?: yes
Where to start: Your App Store or Google Play subscription settings, on the Apple ID or Google account that bought it — or, if you subscribed on happn's web version (card via Stripe), happn Support, since happn's help centre documents no self-serve cancel path for that route
Apple or Google billed?: Possible
Keeps access until: The end of the current billing period — happn documents that after any modification or cancellation you keep your Premium benefits until the current period ends.
Notice period: 1 days
Contract / fees: No fixed-term contract or early-termination fee is documented. happn states that subscriptions renew at each period term unless auto-renewal is disabled in the App Store or Google Play, and that multi-month plans are charged in full, up front, for the entire subscription period. happn states it does not hold your banking information — the App Store, Stripe or Google Play does, depending on the type of phone you have and the payment method used. Billing, receipts and refunds are handled by the store under its own policies.
Verified on: 2026-07-25

Step-by-step cancellation

These steps only appear when the flow was verified against an official provider or platform source.

Cancel happn Premium on iPhone or iPad (App Store)

1
Open the Settings app on your iPhone or iPad.
2
Tap your Apple ID — your name at the top of the screen — then tap Subscriptions.
3
Select happn to see your current plan and next renewal date.
4
Tap Cancel Subscription and confirm.
5
happn notes you can reach the same place from the App Store instead: tap your profile at the top right, then Subscriptions.
6
Cancel at least 24 hours before the renewal date to avoid being charged for the next period.

Cancel happn Premium on Android (Google Play)

1
Open the Google Play app.
2
Tap your profile icon at the top right, then Payments & subscriptions, then Subscriptions.
3
Select happn to see your current plan and renewal date.
4
Tap Cancel subscription and follow the steps to confirm.
5
Cancel at least 24 hours before the renewal date to avoid being charged for the next period.
6
If happn is not listed, check you are signed in with the Google account used for the purchase.

Request a happn Premium refund from Apple

1
Go to reportaproblem.apple.com.
2
Sign in with the Apple ID used for the purchase.
3
Select Request a refund, pick a reason, then tap Next.
4
Select the happn item and tap Submit.
5
To check progress later, return to reportaproblem.apple.com and choose Check Status of Claims.
6
happn states it cannot issue or fast-track App Store refunds, and that requesting a refund does not cancel the subscription.

Request a happn Premium refund on Google Play

1
If the purchase was less than 48 hours ago, open the Google Play app and tap your profile at the top right, then Payments & subscriptions, then Budget & history (or Purchase history).
2
Select the happn purchase, tap Request a refund and follow the prompts.
3
If the purchase was more than 48 hours ago, contact happn Support within 14 days of the purchase date — happn documents that requests sent after 14 days are not eligible under its policy.
4
Include your Google Play order ID (it starts with GPA.), the purchase date, and a brief description of the issue.
5
Find the GPA order ID in the 'Your receipt from Google Play' email, in Google Play's purchase history, or at payments.google.com.
6
Cancel the subscription separately in Google Play — happn states a refund request does not stop it renewing.

Expect a retention offer

• No retention offer appears in the store cancellation path — the cancel action happens inside Apple's or Google's subscription settings, not inside happn.
• In the separate account-deletion flow, happn offers to pause the account instead, which hides the profile rather than removing it.
• The account-deletion flow asks you to select up to three reasons for leaving; happn states this does not block the deletion.

Decline script

“Please cancel my subscription effective today and email me a confirmation. I'm not interested in a discount or pause.”

Common problems

Only official-source troubleshooting notes are included here.

What happens after you cancel?

Post-cancellation details like access, downgrade behavior, and refund caveats are shown only when the provider documents them.

Premium benefits continue until the end of the current billing period, then the account reverts to standard happn.
Auto-renewal stops — happn documents that subscriptions renew at each period term unless auto-renewal is disabled in the App Store or Google Play.
Your happn profile, matches and conversations stay in place; cancelling Premium does not delete the account.
Deleting the happn account is a separate, permanent action, and happn documents that it does not cancel an active subscription on its own.
If the Cancel option no longer appears, happn says the subscription may already be cancelled and will expire on the date shown.
A refund request does not stop renewal — the store subscription still has to be cancelled separately.
If the subscription was bought on happn's web version and charged by card via Stripe, it will not appear in App Store or Google Play subscriptions; happn Support is the documented contact point.

Refund notes

happn documents that billing, receipts and refunds are handled by Apple or Google according to their own policies. On iOS, refunds are requested from Apple at reportaproblem.apple.com; happn states it cannot issue or fast-track App Store refunds. On Google Play, a purchase less than 48 hours old can be refunded through Google Play's own refund flow; beyond 48 hours happn says it will review a request only if you contact its support within 14 days of the purchase date, quoting the Google Play order ID starting with GPA., and that requests sent after 14 days are not eligible under its policy. happn also states that requesting a refund does not cancel the subscription.

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FAQ

Does deleting the happn app or my happn account cancel happn Premium?

No. happn's Help Center states plainly that deleting the app does not cancel your subscription, and its account-deletion guide warns that deleting your account will not cancel it either. The subscription sits with the store account that paid for it and has to be cancelled there separately. happn advises making sure you have no active subscription before you delete the profile, because deletion is permanent.

Where does my happn Premium subscription actually live if I can't cancel inside the app?

With whichever store processed the purchase. happn documents that you manage happn Premium directly from the store where you subscribed, either the Apple App Store or Google Play. If happn does not appear in your subscriptions list, happn's guidance is to check that you are signed in with the same Apple ID or Google account used to buy it. happn also documents a web purchase route paid by credit card via Stripe; its help centre publishes no self-serve cancel path for that route, so those subscribers need to contact happn Support.

Do I keep happn Premium features after I cancel?

Yes, until the period you already paid for runs out. happn states that after any modification or cancellation you keep your Premium benefits until the end of the current billing period. happn also advises cancelling at least 24 hours before the renewal date to avoid being charged for the next period. Your happn profile, matches and conversations are unaffected by cancelling — that is a separate action from deleting the account.

Can I get a refund on a happn Premium subscription?

happn documents that billing, receipts and refunds are handled by Apple or Google under their own policies. On iOS, refund requests go to Apple at reportaproblem.apple.com, and happn says it cannot issue or fast-track App Store refunds. On Google Play, a purchase less than 48 hours old can be refunded through Google Play's own refund flow. After 48 hours, happn says it will only review a request if you contact its support within 14 days of the purchase date, and that requests sent after 14 days are not eligible under its policy.

I asked for a refund on happn Premium — does that stop it renewing?

No. happn states explicitly that requesting a refund does not cancel your subscription. If you do not want it to renew, you still have to cancel it in the Subscriptions section of the App Store or Google Play. These are two separate actions, and skipping the second one means the plan renews at the end of the period. For an Android refund request beyond 48 hours, happn asks for your Google Play order ID beginning with GPA., the purchase date, and a short description of the issue.

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