Track this subscription with Gravity→No bank sync

Verified from official source

Difficulty B · 28/100— Mostly straightforward

How to cancel Wix

Name: Gravity: Cancel Subscriptions
Price: 19.99 USD
Rating: 4.8 (50 reviews)
Author: Viral App Labs LLC

Wix site plans cancel online. Open Premium Subscriptions in your Wix account, use More Actions next to the plan, choose Cancel Plan, then Cancel Now. First-time purchases canceled within 14 days end immediately with a full refund; otherwise the plan runs to the end of the billing cycle. Domains, business email and app subscriptions cancel separately.

Menus and labels can change. If the steps below don’t match what you see, use the official help link on this page.

How are you billed?

Cancel a Wix Premium or Studio site plan (web)Cancel a Wix domain, business email, or premium app subscription (web)Cancel within 14 days for a full refund (first-time site plan)

Fast answer

Where to start with Wix

Open official help

Can you cancel online?: yes
Where to start: Premium Subscriptions in your Wix account at manage.wix.com/account/subscriptions, signed in on the web.
Apple or Google billed?: Not commonly documented
Keeps access until: Until the end of the current billing cycle (monthly or yearly) — Wix keeps the plan active through its paid term and then does not renew. The exception is a first-time site plan canceled within 14 days, which Wix deactivates immediately and refunds in full.
Contract / fees: No minimum term or early-termination fee is documented, and no notice period applies. The commitment is the billing cycle you bought: Wix states a canceled plan stays active until the end of the current monthly or yearly cycle and then does not renew, with no mid-term proration described. The bigger trap is scope — Wix's help center is explicit that canceling a site plan does not cancel a domain, business email, or premium app subscription in the same account; each is a separate subscription that must be canceled on its own from the Premium Subscriptions page.
Verified on: 2026-07-25

Step-by-step cancellation

These steps only appear when the flow was verified against an official provider or platform source.

Cancel a Wix Premium or Studio site plan (web)

1
Sign in to your Wix account and go to Premium Subscriptions (manage.wix.com/account/subscriptions).
2
Click the More Actions icon next to the relevant site plan.
3
Click Cancel Plan.
4
Click Cancel Now in the confirmation popup.
5
Confirm the plan now shows as canceled — it stays active until the end of the current billing cycle and will not renew.
6
Separately cancel any domain, business email, or premium app subscriptions, which are not included in this cancellation.

Cancel a Wix domain, business email, or premium app subscription (web)

1
Go to Premium Subscriptions in your Wix account.
2
Click the More Actions icon next to the subscription you want to end.
3
For a domain: click Cancel domain, select Cancel auto renew, then click Submit.
4
For business email: click Cancel subscription, tick "I still want to cancel", then click Cancel mailbox.
5
For a premium app: click Cancel App, select Cancel auto renew, then click Cancel now.
6
Repeat for every remaining subscription in the account — each renews independently.

Cancel within 14 days for a full refund (first-time site plan)

1
Check the purchase date — the money-back guarantee covers only first-time Premium or Studio site plan purchases, not renewals or upgrades.
2
Within 14 days of that purchase, go to Premium Subscriptions and cancel the plan (More Actions, Cancel Plan, Cancel Now).
3
The plan is deactivated immediately rather than running to the end of the cycle.
4
The refund is issued to the original payment method; Wix says to allow up to 45 business days for processing.
5
Note that domains and business email are excluded from the 14-day money-back guarantee and are refunded under their own policies.

Expect a retention offer

• Two-step confirmation: after Cancel Plan you must confirm again with Cancel Now in a popup before the cancellation registers.
• Business email cancellation adds a required checkbox — you must tick "I still want to cancel" before the Cancel mailbox button applies.
• Cancellation is framed as reversible: Wix highlights that you can turn auto-renewal back on any time before the expiration date, so the plan is easy to un-cancel but keeps billing if you do.
• Scope trap rather than a pitch: the site plan cancellation leaves domain, business email, and premium app subscriptions renewing untouched unless you cancel each one separately.

Decline script

“Please cancel my subscription effective today and email me a confirmation. I'm not interested in a discount or pause.”

Common problems

Only official-source troubleshooting notes are included here.

What happens after you cancel?

Post-cancellation details like access, downgrade behavior, and refund caveats are shown only when the provider documents them.

The plan stays active until the end of the current billing cycle and then stops renewing — unless you canceled a first-time purchase within 14 days, in which case it ends immediately.
Your site remains online and viewable, but the address reverts to the free Wix URL format (siteprefix.wixsite.com/siteaddress).
Wix ads reappear on the site and the premium features tied to the plan (custom domain connection, ad removal, expanded storage and bandwidth) stop.
Any domain, business email, or premium app subscription in the same Wix account keeps renewing until you cancel it separately.
You can reverse the cancellation any time before the expiration date by turning auto-renewal back on.
Your Wix account itself stays open — closing the account is a separate action from canceling a plan.

Refund notes

Wix documents a 14-day money-back guarantee limited to first-time Premium or Studio site plan purchases: cancel inside that window and the plan ends immediately with a full refund to the original payment method. The policy explicitly does not apply to plan renewals or to upgrades of an existing plan, and domain purchases and business email are excluded. Wix asks users to allow up to 45 business days for a refund to process; a charge reversed within 72 hours may drop off the statement within about 20 business days instead of appearing as a refund. Outside the 14-day window Wix documents no self-serve mid-cycle refund — you keep access until the paid cycle ends.

Gravity for iPhone

Canceled Wix? Track your other renewals in Gravity

Gravity tracks every renewal date, sends reminders before free trials and renewals, and gives you step-by-step help canceling anything else, on iPhone, no bank login.

No bank login
Private / on-device
AI cancel assistant

Track renewal datesFree trial alertsStep-by-step cancellation help

Download Gravity

FAQ

Does canceling my Wix Premium plan also cancel my Wix domain and business email?

No. Wix's help center states that canceling your site plan does not cancel any domain, business email, or app subscriptions in your Wix account — those must be canceled separately. Each has its own entry under Premium Subscriptions with its own flow: domains use Cancel domain then Cancel auto renew and Submit; business email uses Cancel subscription, ticking "I still want to cancel" and then Cancel mailbox.

Can I get a refund if I cancel Wix after the first 14 days?

Wix's documented 14-day money-back guarantee applies only to first-time Premium or Studio site plan purchases — the policy expressly does not cover plan renewals or upgrades of an existing plan, and domains and business email are excluded. Outside that window Wix describes no self-serve mid-cycle refund; the plan simply runs to the end of the cycle you already paid for. Wix says refunds can take up to 45 business days to process.

What happens to my website after I cancel my Wix Premium plan?

Wix says the site stays online and viewable, but the address reverts to the free Wix URL format (siteprefix.wixsite.com/siteaddress) and Wix ads reappear on the site. You also lose the premium features tied to the plan. If you cancel inside the 14-day money-back window for a first-time purchase, the plan is deactivated immediately rather than at the end of the cycle.

Can I undo a Wix cancellation if I change my mind?

Yes. Wix documents that after canceling you can change your mind at any time before the expiration date by turning auto-renewal back on for the subscription. Because the plan stays active through the end of the current billing cycle, reversing the cancellation before that date keeps the plan running without a gap.

Is a Wix plan billed through the App Store or Google Play?

Wix's help center documents cancellation only through the Premium Subscriptions page in your Wix account, and describes no App Store or Google Play billing path for site plans. If your charge appears on an Apple or Google receipt rather than a Wix invoice, check that receipt to confirm who the merchant of record actually is before assuming the Wix account flow applies.

Gravity

Track renewals before the next surprise charge.

Gravity helps you track subscription renewals, monitor free trials, and keep a clean list of what still needs attention.

Track subscription renewalsTrack free trialsStay ahead of billing datesUse the cancellation hub