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How to cancel Planet Fitness Black Card

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Planet Fitness documents three ways to end a PF Black Card membership: the online member portal, an in-person visit to your home club, or written notice mailed to that club. Availability varies by location. Notice must reach the club by the 10th to stop a 17th draft, and by the 25th of the prior month to stop the annual fee.

Menus and labels can change. If the steps below don’t match what you see, use the official help link on this page.

How are you billed?

Online member portal (availability varies by club)In person at your home club Written notice mailed to your home club

Fast answer

Where to start with Planet Fitness Black Card

Open official help

Can you cancel online?: depends
Where to start: Your home club is the channel Planet Fitness documents as always available, in person or by written mail. Check the My Account member portal at planetfitness.com/login first, since some accounts can end the membership online.
Apple or Google billed?: Not commonly documented
Keeps access until: Planet Fitness does not publish a single universal end-of-access date. Your home club confirms the final billed date, and billing changes may take up to 7 business days to take effect, so access generally runs through the cycle you have already been drafted for.
Notice period: 7 days
Contract / fees: Planet Fitness states that the commitment length on a membership is the minimum number of months you will be billed, and that ending a minimum-term membership before the end of the contract term requires a $58 buyout fee. It also states that No Commitment memberships may be cancelled at any time without a fee. Whether a PF Black Card is a commitment or No Commitment membership depends on the club and the promotion you signed under, so check your own membership agreement. Planet Fitness notes that policies and procedures may vary by location based on state and local guidelines.
Verified on: 2026-07-25

Step-by-step cancellation

These steps only appear when the flow was verified against an official provider or platform source.

Online member portal (availability varies by club)

1
Sign in to the My Account member portal at planetfitness.com/login using the email tied to your membership.
2
Open the account menu and look for the membership management section.
3
Look for the option to end your membership and follow the prompts.
4
Planet Fitness states that policies and procedures may vary by location, so this option may not appear for your account. If it does not, use the in-person or mailed-notice route below.
5
Save any on-screen or emailed confirmation. Planet Fitness notes billing changes may take up to 7 business days to take effect.

In person at your home club

1
Identify your home club: the specific location you joined at. Planet Fitness directs cancellations there, not to any club you visit.
2
Visit that club during staffed hours and tell a team member you want to end your membership.
3
Time it against the billing cutoff. Planet Fitness states the club must receive notice by the 10th of the month to stop a monthly draft on the 17th.
4
If you also want to stop the annual fee, the request must reach the club by the 25th of the month prior to your annual fee date.
5
Ask for written confirmation of the cancellation date and your account balance before you leave.

Written notice mailed to your home club

1
Write a dated letter requesting to end your membership, including your full name, address and membership or club pass number.
2
Address it to your home club: the location you joined at. Get its mailing address from the club finder or by calling that club.
3
Send it with tracking or delivery confirmation so you can prove the date the club received it. Planet Fitness's deadlines are based on receipt, not postmark.
4
Allow for mail transit against the cutoffs: received by the 10th to stop a 17th monthly draft, and by the 25th of the prior month to stop the annual fee.
5
Keep the tracking record and follow up with the club for written confirmation of the cancellation date and a zero balance.

Expect a retention offer

• Home club only: both the in-person and mailed routes must go to the single club you joined at, even though PF Black Card grants access to every location worldwide.
• Channel availability varies by club and by state and local guidelines, so members cannot know in advance whether the online portal option will appear on their account.
• Asymmetric self-service: Planet Fitness lets you upgrade a membership online, but says downgrading requires stopping by the club in person.
• Two separate receipt-based deadlines: the 10th of the month for the monthly draft and the 25th of the prior month for the annual fee, with up to 7 business days for changes to take effect.
• Member Services is framed as a backup for when the home club is closed and runs limited weekday hours only, pushing most cancellations back to the club.

Decline script

“Please cancel my subscription effective today and email me a confirmation. I'm not interested in a discount or pause.”

Common problems

Only official-source troubleshooting notes are included here.

What happens after you cancel?

Post-cancellation details like access, downgrade behavior, and refund caveats are shown only when the provider documents them.

Billing changes may take up to 7 business days to take effect, per Planet Fitness.
If the club receives notice after the 10th, the monthly draft on the 17th still goes through.
If the request arrives after the 25th of the month prior to your annual fee date, the annual fee is still charged.
If the membership carries a minimum term and is ended before the contract term is over, a $58 buyout fee is required.
PF Black Card benefits end with the membership: use of any Planet Fitness worldwide, bring-a-guest-anytime, PF+ exclusive app workouts, and Black Card Spa amenities.

Refund notes

Planet Fitness documents no self-serve refund path. Its FAQ directs billing and membership questions to your home club, with the Member Services department (Monday to Friday, 9am to 6pm EST) positioned as the fallback only when the home club is closed. Because the deadlines are receipt-based, a request that arrives after the cutoff still results in that month's draft, and a request after the 25th of the month prior to the annual fee date still results in the annual fee being charged. Planet Fitness also states it does not accept partial payments toward an overdue balance.

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FAQ

Can I cancel a Planet Fitness Black Card membership through the PF mobile app?

Planet Fitness does not list the mobile app as a way to end a membership. Its FAQ names three channels: the online member portal, an in-person visit to your home club, and written notice mailed to that club. The PF app covers billing info and payments under My Billing Info & Balance, not cancellation.

Can I cancel PF Black Card at any Planet Fitness location, or only my home club?

Only your home club. Planet Fitness routes both the in-person visit and the mailed written notice to the club you originally joined at. That holds even though PF Black Card itself grants access to any of Planet Fitness's 2,700+ locations worldwide, so an all-club membership still has a single-club exit.

What is the $58 buyout fee on a Planet Fitness Black Card membership?

Planet Fitness states that if your membership has a minimum term and is ended prior to the end of the contract term, a $58 buyout fee is required. It also states that No Commitment memberships may be cancelled at any time without a fee. Your membership agreement shows which type you signed.

How do I stop the annual fee when canceling Planet Fitness Black Card?

Planet Fitness requires that your club receive the request by the 25th of the month prior to the annual fee date. That date is set in your membership agreement and is not necessarily the anniversary of your join date, so confirm it with your home club before assuming you still have time.

Does canceling PF Black Card end PF+ workouts and Black Card Spa access?

Yes. PF+ exclusive app workouts, bring-a-guest-anytime privileges, use of any Planet Fitness worldwide, and Black Card Spa amenities such as HydroMassage, tanning, massage chairs, Total Body Enhancement, Wellness Pod and Recovery Lounge are all tied to an active PF Black Card membership.

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