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Difficulty B · 26/100— Mostly straightforward

How to cancel Ro Body

Name: Gravity: Cancel Subscriptions
Price: 19.99 USD
Rating: 4.8 (50 reviews)
Author: Viral App Labs LLC

Ro Body is cancelled from your Ro account: sign in, open the Ro Body Program card, choose Plan, then Cancel Plan. Ro's terms require cancelling at least 48 hours before your renewal date, and the membership fee is non-refundable once charged. If the option is missing, email care@ro.co. Medication already shipped cannot be returned.

Menus and labels can change. If the steps below don’t match what you see, use the official help link on this page.

How are you billed?

Cancel the Ro Body Program in your Ro account Cancel from the Ro Body Program Details page Email Ro's care team (if the cancel option is missing)Stop a medication order that has not shipped yet

Fast answer

Where to start with Ro Body

Open official help

Can you cancel online?: yes
Where to start: Your Ro account — the white Ro Body Program card, reached by signing in at ro.co (icon in the upper-right corner) or opening the Ro app
Apple or Google billed?: Not commonly documented
Keeps access until: The end of the membership month you have already been billed for — Ro states the Ro Body Membership Fee is non-refundable once paid, so there is no proration back to your cancellation date.
Notice period: 2 days
Contract / fees: No minimum term or early-termination fee is documented — Ro's Terms of Use describe recurring monthly billing that continues until you cancel. Ro does also sell prepaid multi-month membership plans; check current pricing and the terms attached to a prepaid plan before assuming that cancelling part-way through refunds the unused months, since the membership fee is stated to be non-refundable once paid. Telehealth note: cancelling the membership is separate from your prescription itself and from any individual medication order — an order already in the pharmacy pipeline has to be stopped separately through Ro's care team.
Verified on: 2026-07-25

Step-by-step cancellation

These steps only appear when the flow was verified against an official provider or platform source.

Cancel the Ro Body Program in your Ro account

1
Sign in to your Ro account at ro.co by clicking the icon in the upper-right corner, or open the Ro app
2
Find the white card labelled Ro Body Program
3
Click 'Plan' on that card
4
Select 'Cancel Plan'
5
Select a reason when prompted and follow the remaining prompts to confirm the cancellation

Cancel from the Ro Body Program Details page

1
Sign in to your secure Ro user account
2
Click into the Ro Body Program
3
Open the Program Details page
4
Select 'Cancel Subscription'
5
Confirm to finish, and check for a confirmation message or email

Email Ro's care team (if the cancel option is missing)

1
Email care@ro.co from the address attached to your Ro account
2
Say clearly that you want to cancel your Ro Body Program membership
3
Include your name and account details so a Care Coordinator can locate your account
4
Send it at least 48 hours before your next renewal date to avoid the next charge
5
Keep the reply confirming the cancellation as your record

Stop a medication order that has not shipped yet

1
Email care@ro.co as soon as possible — orders are subject to a one business-day pharmacy processing period, and Ro does not process orders on weekends
2
Ask the Care Coordinator to cancel the specific order that has not yet shipped
3
Note that once an order has shipped, Ro states it cannot be cancelled or returned
4
Cancel the membership itself separately using the account steps above — stopping one order does not end the recurring membership

Expect a retention offer

• The in-account cancellation flow asks you to select a reason from a menu before it completes
• Ro's own help article notes the Cancel Plan option may not appear on every account, routing you to contact support instead of finishing self-serve

Decline script

“Please cancel my subscription effective today and email me a confirmation. I'm not interested in a discount or pause.”

Common problems

Only official-source troubleshooting notes are included here.

What happens after you cancel?

Post-cancellation details like access, downgrade behavior, and refund caveats are shown only when the provider documents them.

Your Ro Body Program membership stops renewing, provided the cancellation went through at least 48 hours before your renewal date
The membership fee already charged for the current cycle is not refunded — Ro states it is non-refundable once paid
Medication orders that have already shipped cannot be cancelled or returned; Ro treats prescription sales as final
An order still inside the one business-day pharmacy processing window has to be stopped separately by emailing Ro's care team
Other Ro treatment plans are managed and billed separately — cancelling the Body Program does not stop unrelated Ro subscriptions, which are turned off per plan from the Care tab

Refund notes

Ro's Terms of Use state that once paid, the Ro Body Membership Fee is non-refundable, and that you are charged the fee every month even if you do not use all of the membership services. Ro also treats prescription products as final sale and does not accept returns for reuse or resale. The one documented exception: if Ro has charged your payment method and you are then deemed unsuitable for treatment or your treatment request is rejected, Ro refunds that charge.

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FAQ

How late can I cancel Ro Body before the next monthly charge?

Ro's Terms of Use state you must cancel at least 48 hours in advance of your next renewal date to avoid further charges to the payment method on file. Cancelling inside that 48-hour window means the upcoming month is still billed, and Ro states the Ro Body Membership Fee is non-refundable once paid.

Do I get a refund if I cancel Ro Body part-way through the month?

No. Ro's terms say that once paid, the Ro Body Membership Fee is non-refundable, and that the fee is charged every month even if you do not use all of the membership services. The one documented exception is that Ro refunds the charge if you are evaluated and then deemed unsuitable for treatment or your request is rejected.

Does cancelling Ro Body also stop a medication shipment already on the way?

No. Cancelling the membership and cancelling an individual order are separate actions. Ro states that once an order has shipped it cannot be cancelled or returned. If the order is still inside the one business-day pharmacy processing window, email care@ro.co immediately and ask a Care Coordinator to stop it.

What if there is no Cancel Plan button on my Ro Body card?

Ro's own help article acknowledges the option may not appear on every account and tells you to contact Ro instead. Email care@ro.co asking to cancel your Ro Body Program membership, and send it at least 48 hours before your renewal date so the request lands before the next charge.

Does cancelling Ro Body cancel my other Ro treatment plans too?

No. Ro manages each treatment plan separately — other plans have their own auto-refill settings reached through the Care tab in your account. Cancelling the Ro Body Program membership leaves any unrelated Ro subscription running, so you need to turn each of those off individually.

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