Gravity, 4.8

Renewal alerts · free-trial tracking · no bank login

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Difficulty B · 26/100Mostly straightforward

How to cancel Amazon Prime

Amazon Prime is cancellable online by yourself. On the website, open Accounts & Lists, choose Prime Membership, open the Manage Membership menu, and select End Membership, then work through the confirmation prompts. You can end right away or keep benefits until your billing period ends. A refund of the current period applies only if you haven't used Prime benefits since your last charge.

Menus and labels can change. If the steps below don’t match what you see, use the official help link on this page.

Fast answer

Where to start with Amazon Prime

Open official help
Can you cancel online?
yes
Where to start
Account or billing settings
Apple or Google billed?
Not commonly documented
Keeps access until
The end of your current billing period if you choose to keep benefits (auto-renewal stops); immediately if you choose to end now and take an eligible refund.
Verified on
2026-07-12

Step-by-step cancellation

These steps only appear when the flow was verified against an official provider or platform source.

Cancel on the Amazon website (desktop)

  1. 1

    Sign in at Amazon.com and hover over Accounts & Lists in the top-right corner.

  2. 2

    Select Prime Membership (or open Your Memberships and Subscriptions).

  3. 3

    On the Prime membership page, open the Manage Membership drop-down at the top-right.

  4. 4

    Select End Membership.

  5. 5

    Work through the confirmation screens, then choose to end now or keep your benefits until the current billing period ends.

Cancel in the Amazon Shopping app

  1. 1

    Open the Amazon Shopping app and tap the Profile (person silhouette) icon at the bottom.

  2. 2

    Scroll down and select Manage Prime Membership.

  3. 3

    Open the Manage Membership drop-down and tap Manage Membership.

  4. 4

    Tap End Membership.

  5. 5

    Follow the on-screen prompts to confirm the cancellation.

Common problems

Only official-source troubleshooting notes are included here.

What happens after you cancel?

Post-cancellation details like access, downgrade behavior, and refund caveats are shown only when the provider documents them.

  • Auto-renewal is switched off, so you won't be billed for the next period.
  • If you end immediately and are eligible, a refund of the current period is issued (typically within a few business days).
  • If you choose to keep benefits, Prime access continues until the end of the current billing period, then stops.
  • Prime benefits — fast shipping, Prime Video, Prime Music, Amazon Photos storage, Prime Gaming — end when access ends.
  • If you signed up through a third party (e.g., a mobile carrier), you may need to contact that provider to cancel or get a refund.

Refund notes

  • Cancel within 3 business days of signing up or converting from a trial to paid for a full refund (Amazon may deduct the value of benefits used in that window). After that, a full refund of the current period applies only if you and your account made no eligible purchases and used no Prime benefits (Prime Video, Prime Music, Amazon Photos, Prime Gaming, Prime shipping, etc.) since your latest charge; eligible refunds are typically processed within a few business days. Memberships redeemed via a gift or promotional code are not refundable.

Gravity for iPhone

Canceled Amazon Prime? Track your other renewals in Gravity

Gravity tracks every renewal date, sends reminders before free trials and renewals, and gives you step-by-step help canceling anything else, on iPhone, no bank login.

  • No bank login
  • Private / on-device
  • AI cancel assistant
Track renewal datesFree trial alertsStep-by-step cancellation help

FAQ

Can I cancel Amazon Prime online without calling?

Yes. Go to Your Memberships and Subscriptions (or Accounts & Lists → Prime Membership), open Manage Membership, and select End Membership. No phone call or chat is required, though you'll pass through several confirmation screens before it finalizes.

Will I get a refund when I cancel?

A refund of the current period applies only if you and your account haven't used any Prime benefits — streaming, Prime shipping, Amazon Photos, Prime Gaming, and similar — since your latest charge. If you've used benefits, you typically keep access until the billing period ends instead of getting a refund. Check current terms on Amazon.

Do I lose access the moment I cancel?

You choose. You can end immediately (with any eligible refund) or keep Prime benefits until the end of the current billing period, after which the membership won't renew.

I signed up for Prime through a third party — how do I cancel?

If you subscribed through a third party such as a mobile carrier or another provider, you may need to contact that provider directly to cancel or request a refund under their policy.

Gravity

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Gravity is an independent app by Viral App Labs LLC and is not affiliated with or endorsed by Amazon Prime. Trademarks belong to their respective owners. Steps verified against official sources on 2026-07-12.

Official source

How to Cancel Amazon Prime — Amazon Customer Service • Last verified: 2026-07-12

Open official help