Track this subscription with Gravity→No bank sync

Verified from official source

How to cancel Dinnerly

Name: Gravity: Cancel Subscriptions
Price: 19.99 USD
Rating: 4.8 (50 reviews)
Author: Viral App Labs LLC

Dinnerly cancellation is self-serve on the web: Settings, then Manage subscription, Stop Subscription, Continue, Cancel account, Proceed. The catch is timing. Boxes bill 5-6 days before delivery, and edits close at 11:59 pm the day before billing, so cancel roughly a week ahead. Miss that cutoff and the next box still ships and is charged.

Menus and labels can change. If the steps below don’t match what you see, use the official help link on this page.

How are you billed?

Cancel your Dinnerly subscription on the website Skip upcoming boxes instead of canceling Pause your subscription instead of closing the account Cancel by emailing Dinnerly

Fast answer

Where to start with Dinnerly

Open official help

Can you cancel online?: yes
Where to start: Logged-in Dinnerly account on the web: the "Settings" tab, then the "Manage subscription" section
Apple or Google billed?: Not commonly documented
Keeps access until: Any order that has already passed its cutoff still ships and is charged. After that box arrives, no further orders are scheduled.
Notice period: 7 days
Contract / fees: No minimum term or commitment. Dinnerly states you can skip any week without limits and cancel at any time, and its terms say there is no minimum number of boxes. The practical constraint is not a contract but the weekly order cutoff.
Verified on: 2026-07-25

Step-by-step cancellation

These steps only appear when the flow was verified against an official provider or platform source.

Cancel your Dinnerly subscription on the website

1
Check your Orders page first: each upcoming order shows how long is left to edit or skip it. Anything past cutoff will still ship and be charged.
2
Log in to your Dinnerly account and open the "Settings" tab.
3
Scroll down to the "Manage subscription" section and select "Manage subscription" on the right-hand side.
4
Click "Stop Subscription", then "Continue".
5
Follow the prompts, then select "Cancel account" and "Proceed".
6
Confirm you see the on-screen confirmation that the subscription is stopped, and keep the confirmation email Dinnerly sends.

Skip upcoming boxes instead of canceling

1
To skip one box: go to "Orders", find the order, click "Skip this order" and follow the prompts to "Skip Order".
2
To skip several: go to the "Settings" tab, and under "Skip delivery days" click "Edit delivery days".
3
Toggle dates off (Dinnerly allows skipping up to 8 weeks in advance, and up to 6-7 days before a delivery day depending on location).
4
Scroll down and click "Save Changes", follow the prompts and click "Confirm" so the skips actually register.
5
In the app: press "Upcoming", select the box date, tap "Manage", choose "Skip this box" and give a reason.

Pause your subscription instead of closing the account

1
Log in and click the "Settings" tab.
2
Click "Manage Subscription" at the bottom of the page.
3
Choose the date you want the account to restart, then click "Pause Subscription".
4
Watch for the confirmation email. Note that if your first order back is fewer than about 6 days after the end date, payment may process while the account is still paused, and any order already in progress will still be delivered.

Cancel by emailing Dinnerly

1
Dinnerly's terms list emailing hi@dinnerly.com as an alternative to using the "Stop subscription" control in account settings.
2
Send the cancellation request from the email address on your account and state that you want the subscription stopped.
3
Send it well before the next order's cutoff, since the terms note that cancellation after the cutoff still results in a full charge for unskipped orders.
4
Keep the reply as proof, and confirm in your account that no further orders are scheduled.

Expect a retention offer

• Cancellation is a multi-screen funnel rather than one button: Manage subscription, then Stop Subscription, then Continue, then intermediate prompts, then Cancel account, then Proceed
• The control is nested at the bottom of the Settings tab under a Manage subscription section, so it is not visible from the main account view
• Pause and skip are surfaced as alternatives to closing the account
• Orders are placed each week unless you skip, pause or cancel, and an auto-selection feature picks meals for you if you forget, so inaction results in a shipped and billed box
• Reactivation is promoted in the same help article, including a voucher code field for discount offers

Decline script

“Please cancel my subscription effective today and email me a confirmation. I'm not interested in a discount or pause.”

Common problems

Only official-source troubleshooting notes are included here.

What happens after you cancel?

Post-cancellation details like access, downgrade behavior, and refund caveats are shown only when the provider documents them.

An on-screen confirmation appears saying the subscription is stopped and no more boxes will be sent
Dinnerly sends a confirmation email that the cancellation went through
Any order whose cutoff had already passed is still processed, delivered and charged
No further weekly orders are scheduled once the in-progress box clears
The account can be restored later via "Reactivate Subscription", choosing a delivery date and time slot; re-check the saved delivery address if it has been a while

Refund notes

There is no self-serve refund. Dinnerly's terms state that cancelling or pausing after the required cutoff results in a full charge for unskipped orders, and that box will be delivered. Separately, Dinnerly documents a freshness and quality guarantee handled case by case, with credits or partial or full refunds issued at the company's discretion and photo evidence sometimes requested. Check the current terms for the exact reporting window.

Gravity for iPhone

Canceled Dinnerly? Track your other renewals in Gravity

Gravity tracks every renewal date, sends reminders before free trials and renewals, and gives you step-by-step help canceling anything else, on iPhone, no bank login.

No bank login
Private / on-device
AI cancel assistant

Track renewal datesFree trial alertsStep-by-step cancellation help

Download Gravity

FAQ

How many days before delivery do I have to cancel Dinnerly to avoid the next box?

Dinnerly bills each box 5-6 days ahead of the delivery day, and the cutoff falls at 11:59 pm the day before billing. In practice that means acting at least 6-7 days before the delivery day, and the exact window depends on your delivery area and transit time. Your Orders page shows the time left to edit or skip each upcoming order, and Dinnerly sends a reminder email 9-10 days before delivery with that deadline.

I canceled Dinnerly but a box is still coming and I was charged. Why?

Dinnerly states that if the next order's cutoff has already passed, that order is in progress and terminating the account will not cancel the delivery. The company says its procurement team buys ingredients before production, so orders past cutoff cannot be edited or canceled. The box will arrive and the charge stands. Only orders still inside their edit window are stopped by cancellation.

Should I pause my Dinnerly subscription or cancel it outright?

Pausing suits a known break: you pick a restart date and no orders go out until then. Note Dinnerly warns that if your first order back is fewer than about 6 days after the end date, payment may process while the account is still paused. Canceling suits an open-ended stop. Either way, an order already in progress when you pause or cancel still ships.

Can I cancel Dinnerly from the app, or do I need the website?

Dinnerly documents the full cancellation flow through the logged-in account Settings tab on the web. The app is documented for managing individual boxes: tap Upcoming, pick the box date, tap Manage, then Skip this box. If you want the account itself stopped rather than a single week skipped, use the Settings and Manage subscription path in your account.

What does Dinnerly's confirmation look like once cancellation goes through?

After you complete the Stop Subscription flow and select Cancel account, then Proceed, Dinnerly shows an on-screen confirmation that the subscription is stopped and no further boxes will be sent, and it sends a confirmation email. Keep that email. If you later change your mind, logging in and choosing Reactivate Subscription restores the account, at which point you should re-check your saved delivery address.

Gravity

Track renewals before the next surprise charge.

Gravity helps you track subscription renewals, monitor free trials, and keep a clean list of what still needs attention.

Track subscription renewalsTrack free trialsStay ahead of billing datesUse the cancellation hub