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Verified from official sourceBilling partner can change the steps

Difficulty B · 28/100— Mostly straightforward

How to cancel Match

Cancel on Match's website: sign in, open Settings, choose Manage Subscription, then Cancel Subscription, decline the retention offer, and confirm that auto-renew shows Off. Cancel at least 48 hours before your renewal date to stop the next charge. If you subscribed through Apple or Google Play, cancel in that store instead.

Menus and labels can change. If the steps below don’t match what you see, use the official help link on this page.

How are you billed?

If subscribed directly through Match If subscribed through Apple

Fast answer

Where to start with Match

Open official help

Can you cancel online?: yes
Where to start: Manage Subscription
Apple or Google billed?: Possible
Keeps access until: Until the end of the current billing cycle, except free trial cancellations
Notice period: 2 days
Verified on: 2026-04-16

Step-by-step cancellation

These steps only appear when the flow was verified against an official provider or platform source.

If subscribed directly through Match

1
Log in to Match.
2
Open Account Settings and go to Manage Subscription.
3
Re-enter your password if prompted.
4
Complete the steps to cancel the subscription.

Source: help.match.com — the provider's own documentation for these steps.

If subscribed through Apple

1
Open the App Store.
2
Tap your profile icon.
3
Tap Subscriptions.
4
Tap Cancel Subscription.
5
Tap Confirm.

Source: help.match.com — the provider's own documentation for these steps.

Expect a retention offer

• A retention or save-offer screen appears during the web cancellation flow and must be declined before cancellation completes.
• The FTC documented that cancellation was 'hard to find, tedious, and confusing' and took over six clicks, so members often thought they had cancelled when they had not.
• The FTC alleged Match suspended the accounts of users who disputed charges — conduct barred going forward under the 2025 settlement.

Decline script

“Please cancel my subscription effective at the end of the current billing period and email me written confirmation. I've made my decision and I'm not interested in a discount, extra time, or any other offer.”

Common problems

Only official-source troubleshooting notes are included here.

What happens after you cancel?

Post-cancellation details like access, downgrade behavior, and refund caveats are shown only when the provider documents them.

Canceling a normal Match subscription turns off auto-renewal.
Add-on features stay active until their end date after cancellation.
If you cancel your membership account entirely, Match says your profile and photos are hidden, while data is retained under the privacy policy.

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FAQ

Can I cancel Match online?

Yes. Match says subscriptions can be canceled through Manage Subscription in your account settings.

How do I cancel a Match free trial?

Match says you should open Manage Subscription, re-enter your password, and complete the cancellation flow before the trial ends.

What happens if I cancel a Match free trial?

Match says canceling a free trial immediately ends access.

What is the difference between canceling Match subscription and canceling Match membership?

Match says canceling the subscription turns off auto-renewal, while canceling the membership hides your profile and photos.

Gravity

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