Cleo cancels inside its own app, not through Apple or Google. Open your profile, tap Subscriptions, then Unsubscribe from Cleo Plus — or scroll to Manage Cleo Builder for the Builder plan. Typing "cancel" in Cleo's chat works too. Wait for the confirmation email; deleting the app does not cancel, and any active advance must still be repaid.
Menus and labels can change. If the steps below don’t match what you see, use the official help link on this page.
Fast answer
These steps only appear when the flow was verified against an official provider or platform source.
Open the Cleo app and go to your profile.
Tap Subscriptions.
Tap Unsubscribe from Cleo Plus.
Follow the prompts to confirm the cancellation.
Wait for the confirmation email — Cleo sends one once the subscription is actually cancelled. Treat cancellation as incomplete until it arrives.
Note: deleting the app does NOT cancel the subscription, and if you have an active cash advance out you must still repay it on the date you chose.
Open the Cleo app and go to your profile.
Tap Subscriptions.
Scroll down to Manage Cleo Builder.
Tap Unsubscribe and follow the prompts.
Wait for the confirmation email before assuming the subscription has ended.
Note: any active advance still has to be repaid on the date you chose.
Open the Cleo app and open the chat.
Type "cancel" (or "cancel Plus").
Cleo walks you through the unsubscribe process — follow the prompts.
Tap Unsubscribe to confirm.
Wait for the confirmation email confirming the subscription is cancelled.
Only official-source troubleshooting notes are included here.
Post-cancellation details like access, downgrade behavior, and refund caveats are shown only when the provider documents them.
Gravity for iPhone
Gravity tracks every renewal date, sends reminders before free trials and renewals, and gives you step-by-step help canceling anything else, on iPhone, no bank login.
Yes. Cleo cancellation is self-serve inside the app: go to your profile, tap Subscriptions, then Unsubscribe from Cleo Plus (or scroll to Manage Cleo Builder for the Builder plan). No ticket, email or phone call is required. You can also type "cancel" in Cleo's chat and it will walk you through unsubscribing.
No. Cleo's help center is explicit that deleting the app does not cancel the subscription — billing continues until you unsubscribe from the Subscriptions screen or through Cleo chat. Wait for Cleo's confirmation email before assuming the plan has ended.
No. Cleo runs cancellation through its own app and refunds go back to your original card, which indicates Cleo bills the linked card directly rather than through an App Store or Google Play in-app purchase. There is no Apple or Google device-level subscription to cancel for Cleo.
Yes. An outstanding Cleo cash advance does not block cancellation. Cleo's cancellation articles state that if you have an active advance out, you still have to repay it on the date you chose, even after the subscription ends.
Cleo documents a refund window: cancel Plus within 1 month of signing up without having requested a cash advance and the fee is refunded; cancel Builder within 30 days, though requesting a physical Cleo Card in that window voids eligibility. Refunds return to the original card within about 4 business days, and cannot be processed if you have deleted your Cleo account.
Gravity
Gravity helps you track subscription renewals, monitor free trials, and keep a clean list of what still needs attention.
Gravity is an independent app by Viral App Labs LLC and is not affiliated with or endorsed by Cleo. Trademarks belong to their respective owners. Steps verified against official sources on 2026-07-26.
Official source
Cleo Help Center — Cancellation and Refunds • Last verified: 2026-07-26
Gravity