Gravity
Hardest shopping & delivery subscriptions to cancel
Shopping & Delivery services ranked by how hard they are to cancel — scored 0 to 100 from documented facts using our disclosed methodology.
| # | Service | Grade | Score | Main friction |
|---|---|---|---|---|
| 1 | ShoeDazzle | D | 58/100 | Refund friction |
| 2 | JustFab | C | 38/100 | Dark patterns |
| 3 | Birchbox | C | 37/100 | Refund friction |
| 4 | Dollar Shave Club | C | 37/100 | Refund friction |
| 5 | BarkBox | C | 31/100 | Refund friction |
| 6 | Costco Membership | B | 26/100 | Cancellation channel |
| 7 | DoorDash DashPass | B | 26/100 | Notice period |
| 8 | Thrive Market | B | 26/100 | Refund friction |
| 9 | CVS CarePass | B | 24/100 | Notice period |
| 10 | Fabletics | B | 18/100 | Dark patterns |
| 11 | Rent the Runway | B | 18/100 | Refund friction |
| 12 | Sam's Club | B | 18/100 | Cancellation channel |
| 13 | Uber One | B | 18/100 | Notice period |
| 14 | Stitch Fix | B | 16/100 | Refund friction |
| 15 | Savage X Fenty | A | 15/100 | Dark patterns |
| 16 | Ipsy | A | 14/100 | Refund friction |
| 17 | Walmart+ | A | 14/100 | Refund friction |
| 18 | FabFitFun | A | 11/100 | Refund friction |
| 19 | Chewy Autoship | A | 10/100 | Retention gauntlet |
| 20 | Instacart+ | A | 8/100 | Refund friction |
| 21 | Shipt | A | 8/100 | Refund friction |