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How to cancel Retro Fitness

Retro Fitness lets you cancel four ways: online through Manage Membership, in person with a signed letter to your home gym manager, by phone, or by email to your club or mx@retrofitness.com. Cancellations take effect in seven days — three in New York — and any payment due in that window is processed.

Menus and labels can change. If the steps below don’t match what you see, use the official help link on this page.

How are you billed?

Cancel online through Manage MembershipCancel in person or in writing at your home gymCancel by phone, mail or email

Fast answer

Where to start with Retro Fitness

Open official help
Can you cancel online?
yes
Where to start
The "Manage Membership" button on retrofitness.com, which opens your member account at myiclubonline.com
Apple or Google billed?
Not commonly documented
Keeps access until
Retro Fitness states cancellations take effect in seven (7) days, and that if you have a payment due during that period it will be processed — so the membership runs on through the notice window and you pay for it.
Notice period
7 days
Contract / fees
Retro Fitness documents three membership shapes with very different exits. A month-to-month contract can be cancelled at any time. An installment plan that is anything other than month-to-month requires you to complete the payments outlined in your agreement before cancelling, unless otherwise permitted by law. Paid in Full memberships are stated to be full term with no refunds. There is a Cooling-Off Period: cancel within three (3) business days of signing up and Retro Fitness states you can do so without any penalties. Cancellations generally require seven (7) days' notice, but for members in New York state, cancellations require only three (3) days' notice.
Verified on
2026-08-28

Step-by-step cancellation

These steps only appear when the flow was verified against an official provider or platform source.

Cancel online through Manage Membership

  1. 1

    Go to retrofitness.com and click the "Manage Membership" button on the main page.

  2. 2

    Log into your account at myiclubonline.com.

  3. 3

    Head to the cancellation section.

  4. 4

    Follow the simple steps provided.

  5. 5

    Remember the effective date: cancellations take effect in seven (7) days, and a payment due in that period will be processed.

  • • Retro Fitness describes this as new: "You can now cancel your membership directly through our website."
  • • Members in New York state get a shorter window — Retro Fitness states cancellations there require only three (3) days' notice.
  • • Retro Fitness's own "Manage Membership" button links to myiclubonline.com/iclub/members#account/agreement; if that link errors, go to myiclubonline.com and sign in there.

Source: retrofitness.com — the provider's own documentation for these steps.

Cancel in person or in writing at your home gym

  1. 1

    Write a cancellation letter and sign and date it.

  2. 2

    Bring the signed, dated letter to your home gym's manager.

  3. 3

    Retro Fitness states that once your request is received, it will be processed.

  4. 4

    Count on seven (7) days' notice generally, or three (3) days if you are a member in New York state.

  5. 5

    Keep a copy of the signed letter and note the date you handed it over.

  • • This is the documented route if you would rather have a paper trail than trust an online form.

Source: retrofitness.com — the provider's own documentation for these steps.

Cancel by phone, mail or email

  1. 1

    Contact your home club by phone, or send your request to your home club's email address.

  2. 2

    Alternatively, email your cancellation request to mx@retrofitness.com.

  3. 3

    Be ready to confirm your identity — Retro Fitness says it may ask for a small amount of information for security and confirmation purposes.

  4. 4

    Apply the same timing: cancellations take effect in seven (7) days, three (3) days in New York state.

  5. 5

    Save the sent email or note the call date and the name of who you spoke to.

  • • mx@retrofitness.com is the email address named in Retro Fitness's cancellation policy itself; the policy also lets you write to your own home club's email address.

Source: retrofitness.com — the provider's own documentation for these steps.

Common problems

Only official-source troubleshooting notes are included here.

What happens after you cancel?

Post-cancellation details like access, downgrade behavior, and refund caveats are shown only when the provider documents them.

  • The cancellation takes effect seven (7) days after it is received, or three (3) days for members in New York state.
  • Any payment that comes due inside that notice window is still processed, so budget for one more charge if you cancelled close to a billing date.
  • If you were on an installment plan other than month-to-month, the remaining payments in your agreement still have to be completed unless the law in your state says otherwise.
  • A Paid in Full membership runs its full term and is not refunded.
  • Keep whatever record your channel produced — the signed and dated letter, the sent email to mx@retrofitness.com, or the confirmation from the online flow — since the effective date is counted from receipt.

Refund notes

  • Retro Fitness documents one refund-shaped protection and one hard limit. The protection is the Cooling-Off Period: if you cancel within three (3) business days of signing up, you can do so without any penalties, using any of the cancellation methods. The limit is that Paid in Full memberships are full term with no refunds. Outside the cooling-off window there is no documented proration — instead, a payment falling inside the seven-day notice period is explicitly still processed.

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FAQ

Can I cancel Retro Fitness online, or do I have to go into the gym?

You can do it online. Retro Fitness states you can now cancel directly through its website: click the "Manage Membership" button on the main page, log into your account, head to the cancellation section, and follow the steps. In-person, phone and email routes remain available if you would rather have a person confirm it.

How many days' notice does Retro Fitness require to cancel?

Seven days generally — Retro Fitness states cancellations take effect in seven (7) days. Members in New York state get a shorter window: cancellations there require only three (3) days' notice. Either way, a payment falling due inside that period is still processed.

Will Retro Fitness still charge me after I cancel?

Possibly once more. Retro Fitness documents that cancellations take effect in seven (7) days and that if you have a payment due during that period, it will be processed. So cancelling shortly before your billing date does not stop that charge — build the seven days in ahead of it.

What is the Retro Fitness cooling-off period if I just joined?

Retro Fitness documents a Cooling-Off Period: if you decide to cancel within three (3) business days of signing up, you can do so without any penalties. You use any of the normal cancellation methods to do it — online, in person, by phone, or by email.

Can I cancel a Retro Fitness installment or Paid in Full membership early?

Not freely. Retro Fitness states that if your membership program is an installment plan with anything other than month-to-month, you need to complete the payments outlined in your agreement before cancelling, unless otherwise permitted by law. Paid in Full memberships are full term with no refunds. Only month-to-month contracts can be cancelled at any time.

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Gravity is an independent app by Viral App Labs LLC and is not affiliated with or endorsed by Retro Fitness. Trademarks belong to their respective owners. Steps verified against official sources on 2026-08-28.

Official source

Cancellation Policy | Retro Fitness • Last verified: 2026-08-28

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