Gravity, 4.7

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Verified from official sourceBilling partner can change the steps
Difficulty A · 12/100Easy to cancel

How to cancel Todoist

Cancel Todoist on the web or desktop app — the Subscription tab isn't in the mobile apps. Click your avatar, open Settings then Subscription, click Cancel plan, choose a reason and confirm. Yearly plans cancelled within 30 days can end immediately with a refund. App Store and Google Play subscriptions cancel through Apple or Google.

Menus and labels can change. If the steps below don’t match what you see, use the official help link on this page.

Fast answer

Where to start with Todoist

Open official help
Can you cancel online?
yes
Where to start
Todoist on web or desktop > avatar (top-left) > Settings > Subscription
Apple or Google billed?
Possible
Keeps access until
The end of your current billing period — Todoist says you can use Todoist Pro until it expires, at which point you are returned to the Beginner plan automatically and keep access to all your data.
Verified on
2026-08-28

Step-by-step cancellation

These steps only appear when the flow was verified against an official provider or platform source.

If you paid Todoist directly by credit or debit card

  1. 1

    Log in to your Todoist account in a browser (or open the desktop app).

  2. 2

    Click your avatar in the top-left, then click Settings.

  3. 3

    Select Subscription.

  4. 4

    Click Cancel plan, choose a cancellation reason, and click Cancel subscription to confirm.

  • Todoist says credit and debit card payments made through Todoist are set to auto-renew by default, so this step is what stops the renewal.
  • For monthly plans, or yearly plans outside the 30-day refund window, the subscription remains active until the end of your current billing period.
  • Within the 30-day window on a yearly plan, Todoist offers a choice: cancel at the end of the period, or end the subscription immediately and receive a refund.

Source: todoist.com — the provider's own documentation for these steps.

If you are the admin of a Todoist Business team

  1. 1

    Open Todoist on web or desktop — Todoist says your team's Subscription tab is in the web and desktop apps, not the mobile app.

  2. 2

    Click your team in the sidebar.

  3. 3

    Click Subscription under the team name.

  4. 4

    Click Cancel plan — Todoist says you'll see a list of benefits you'll miss after cancelling.

  5. 5

    Click Cancel subscription.

  6. 6

    Select the reason for the cancellation and provide any feedback.

  7. 7

    Click Cancel subscription again to review your plan type, price and the end of the billing period, then click Cancel subscription once more to confirm.

  • Todoist says that if you've cancelled your Business subscription within 30 days of purchase, get in touch with Todoist to receive a refund.
  • The flow asks you to click Cancel subscription several times — it is not finished until the final confirmation.

Source: todoist.com — the provider's own documentation for these steps.

If you subscribed through the App Store

  1. 1

    Todoist says App Store subscriptions auto-renew by default, so you need to cancel them manually with Apple — cancelling inside Todoist will not stop an Apple charge.

  2. 2

    View your Apple ID in the App Store (on iPhone: Settings > your name > Subscriptions).

  3. 3

    Select the Subscriptions option and choose Todoist.

  4. 4

    Turn off auto-renew / cancel the subscription there.

  5. 5

    For a refund, contact Apple directly — Todoist states Apple doesn't allow any developers to process refunds.

  • Do this before the renewal date; an Apple-billed subscription cannot be cancelled from Todoist's own Subscription settings.

Source: todoist.com — the provider's own documentation for these steps.

If you subscribed through Google Play

  1. 1

    Todoist says Google Play subscriptions may or may not auto-renew depending on many factors, so check your Google Play account.

  2. 2

    Open the Play Store and go to Payments & subscriptions > Subscriptions.

  3. 3

    Verify whether a recurring Todoist subscription is listed, and if it is, remove it directly there.

  4. 4

    For a refund, Todoist says to cancel via Google Play first, then contact Todoist to request the refund.

  • Because Play renewal behaviour varies, confirm in the Play Store rather than assuming the subscription lapses on its own.

Source: todoist.com — the provider's own documentation for these steps.

Expect a retention offer

  • Todoist's cancellation flow asks you to choose a cancellation reason before you can confirm with Cancel subscription.

Decline script

Please cancel my subscription effective today and email me a confirmation. I'm not interested in a discount or pause.

Common problems

Only official-source troubleshooting notes are included here.

You cancelled inside Todoist but Apple keeps charging you.

An App Store subscription is billed by Apple and cannot be stopped from Todoist's settings. View your Apple ID in the App Store, open Subscriptions, select Todoist and cancel there. For money back, Todoist says to contact Apple directly.

You want a refund but you're past 30 days on a yearly plan.

Todoist says refunds for yearly subscriptions are only available within 30 days of the original purchase or renewal date. Outside that window, cancelling stops the next renewal and you keep Pro until the current period expires.

You only have the Todoist mobile app and can't find the Subscription tab.

It isn't there. Todoist documents the Subscription tab in the web and desktop apps only. Open todoist.com in any browser, sign in with the same account, then go to avatar > Settings > Subscription > Cancel plan.

What happens after you cancel?

Post-cancellation details like access, downgrade behavior, and refund caveats are shown only when the provider documents them.

  • You can use Todoist Pro until it expires, and are then returned to the Beginner plan automatically.
  • Todoist says you will still have access to all your data when downgrading to the Beginner plan.
  • If you cancel a monthly plan, you keep the paid features until the end of the billing cycle and are not charged at the next renewal date.
  • If you take the immediate-refund option on a yearly plan within 30 days, the subscription ends right away rather than running out the term.

Refund notes

  • Todoist says refunds for yearly subscriptions are only available within 30 days of the original purchase or renewal date. Inside that window on a website purchase you can self-serve: Settings > Subscription > Cancel plan, then choose the immediate cancellation option to receive the refund.
  • Monthly payments for Pro and Business plans aren't refundable when you cancel, unless a refund is required by consumer protection laws in your country — you keep paid features to the end of the cycle instead.
  • App Store purchases must be refunded by Apple directly; Todoist states Apple doesn't allow any developers to process refunds. For Google Play, cancel via Google Play first, then contact Todoist.

Gravity for iPhone

Canceled Todoist? Track your other renewals in Gravity

Gravity tracks every renewal date, sends reminders before free trials and renewals, and gives you step-by-step help canceling anything else, on iPhone, no bank login.

  • No bank login
  • Private / on-device
  • AI cancel assistant
Track renewal datesFree trial alertsStep-by-step cancellation help

FAQ

Why can't I cancel my Todoist subscription in the mobile app?

Todoist says the Subscription tab exists in the Todoist web and desktop apps, not the mobile app. Log in at todoist.com in a browser, click your avatar at the top-left, select Settings, then select Subscription to find Cancel plan.

Can I get a refund on a yearly Todoist Pro subscription?

Yes, within 30 days. Todoist says refunds for yearly subscriptions are only available within 30 days of the original purchase or renewal date. For a website purchase, go to Settings > Subscription > Cancel plan and choose the option to end the subscription immediately and receive a refund.

What happens to my tasks and projects after Todoist Pro ends?

Todoist says you can use Pro until it expires and are then returned to the Beginner plan automatically, and that you will still have access to all your data when downgrading to Beginner. Pro-only features stop, but your tasks and projects are not deleted.

How do I cancel Todoist if I subscribed through the App Store?

Cancel with Apple, not inside Todoist. Todoist says App Store subscriptions auto-renew by default and must be cancelled manually — view your Apple ID in the App Store, select Subscriptions, choose Todoist and cancel. Refunds must come from Apple, since Apple doesn't allow developers to process them.

Does a Todoist subscription bought on Google Play renew automatically?

It depends. Todoist says Google Play subscriptions may or may not auto-renew depending on many factors, and asks you to check your Google Play account for a recurring Todoist subscription and remove it directly if one exists. Check under Payments & subscriptions > Subscriptions.

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Gravity is an independent app by Viral App Labs LLC and is not affiliated with or endorsed by Todoist. Trademarks belong to their respective owners. Steps verified against official sources on 2026-08-28.

Official source

Cancel a Todoist subscription – Todoist Help Center • Last verified: 2026-08-28

Open official help