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How to cancel ShoeDazzle

Name: Gravity: Cancel Subscriptions
Price: 19.99 USD
Rating: 4.8 (50 reviews)
Author: Viral App Labs LLC

ShoeDazzle's VIP Membership is a store-credit plan: buy something or skip the month by the 5th, or the card on file is charged on the 6th for a member credit. Cancel on your My VIP page, by live chat (9:00 AM – 9:00 PM ET), or at Client Services on 1-888-508-1888. No cancellation fee, but unused VIP Credits expire after 12 months.

Menus and labels can change. If the steps below don’t match what you see, use the official help link on this page.

How are you billed?

Cancel from your My VIP page on the ShoeDazzle site Cancel through ShoeDazzle Client Services (live chat or phone)Skip the month instead of cancelling (stops that month's charge only)

Fast answer

Where to start with ShoeDazzle

Open official help

Can you cancel online?: depends
Where to start: shoedazzle.com — sign in and look for your My VIP page (ShoeDazzle names it as a cancellation route but publishes no click path to it); otherwise ShoeDazzle Client Services by live chat or phone
Apple or Google billed?: Not commonly documented
Keeps access until: VIP pricing and member perks end once the cancellation is processed. ShoeDazzle's help centre states that after cancelling you can still shop the site at retail prices and redeem any unused promotional VIP Credits left on your account. Those credits are not open-ended, though: ShoeDazzle states VIP Credits expire 12 months after they appear in your account, so spend them rather than leaving them idle.
Contract / fees: No minimum term. ShoeDazzle's help centre states there is no obligation to buy as a VIP Member, no minimum number of months or commitment for membership, no charge to cancel, and that you can cancel anytime. The commitment is monthly and calendar-driven rather than contractual: you must make a purchase or skip the month by the 5th, and if you do neither the card on file is charged on the 6th for a member credit. Published membership prices vary across ShoeDazzle's own pages, so check current pricing on the site rather than relying on a quoted figure. Note also that ShoeDazzle's help centre now requires you to sign in to read its VIP Membership articles, so verifying the policy before you cancel means logging in first.
Verified on: 2026-07-25

Step-by-step cancellation

These steps only appear when the flow was verified against an official provider or platform source.

Cancel from your My VIP page on the ShoeDazzle site

1
Sign in to your ShoeDazzle account at shoedazzle.com.
2
Go to your My VIP page. ShoeDazzle names this as a cancellation route but does not publish a click path to it, so look for it in your account/VIP area once signed in.
3
If a cancel option appears there, select it and follow the prompts.
4
If it does not, fall back to live chat (9:00 AM – 9:00 PM ET) or Client Services at 1-888-508-1888 — those are the routes ShoeDazzle documents in full.
5
Take a dated screenshot of any confirmation, then check your next statement to confirm no membership charge posted on the 6th.

Cancel through ShoeDazzle Client Services (live chat or phone)

1
Call Client Services at 1-888-508-1888, which ShoeDazzle lists as available 24 hours a day, 7 days a week, or open live chat, available 9:00 AM – 9:00 PM ET (older ShoeDazzle pages state the equivalent 6:00 AM – 6:00 PM PT, so confirm current hours on the site).
2
Ask directly to cancel the VIP Membership on your account.
3
ShoeDazzle states there is no cancellation fee and that you can cancel anytime, so decline any paid alternative you did not ask for.
4
Ask the agent to confirm the cancellation in writing, or save the chat transcript.
5
Spend any unused promotional VIP Credits first — ShoeDazzle states VIP Credits expire 12 months after they appear in your account, though you can still redeem unexpired ones at retail-price checkout after cancelling.

Skip the month instead of cancelling (stops that month's charge only)

1
Skip by the 5th of the month — ShoeDazzle states that as long as you sign in and skip by the 5th, you won't be charged for that month.
2
Sign in, scroll over the VIP Account tab, then click Account Details (desktop) or My Account (mobile).
3
Click the "Skip the Month" button and follow the instructions.
4
Remember this pauses one month only — the membership stays active, so skip again next month or cancel outright.
5
If you don't skip by the 5th, your account is charged on the 6th. ShoeDazzle states there's no obligation to buy and that it will never automatically ship you product.

Expect a retention offer

• ShoeDazzle's cancellation articles lead with a live agent — Client Services by phone or live chat — so expect to state the request to a person rather than confirm it with a single click. A My VIP page route is named but no click path to it is published.
• "Skip the Month" is presented throughout ShoeDazzle's help pages as the alternative to cancelling, and skipping only pauses one month's charge; the membership stays active until it is actually cancelled.
• The deadline to skip is the 5th of each month — miss it and the card on file is charged on the 6th before you get another chance to act.
• ShoeDazzle's VIP Membership help articles now sit behind a sign-in wall, which makes it harder to check the cancellation and credit-expiry rules before you commit to a decision.

Decline script

“Please cancel my subscription effective today and email me a confirmation. I'm not interested in a discount or pause.”

Common problems

Only official-source troubleshooting notes are included here.

What happens after you cancel?

Post-cancellation details like access, downgrade behavior, and refund caveats are shown only when the provider documents them.

Monthly membership charges stop once the cancellation is processed — ShoeDazzle states there is no cancellation fee and that you can cancel anytime.
VIP pricing and member perks end, but you can still shop the ShoeDazzle site at retail prices.
Unused promotional VIP Credits already on the account can still be redeemed after cancelling.
Those credits do not last indefinitely — ShoeDazzle states VIP Credits expire 12 months after they appear in your account, so unspent value is lost.
Cancelling the VIP Membership is not the same as closing the account — ShoeDazzle's cancellation articles cover only the membership.

Refund notes

ShoeDazzle's help centre states there is no cancellation fee and that you can cancel anytime. It does not document a refund of a membership charge already taken — that charge becomes a member credit on the account rather than returning to the card, and ShoeDazzle states VIP Credits expire 12 months after they appear in your account. Any refund of a specific charge has to be raised with Client Services, so the timing of the cancellation relative to the 6th matters more than the cancellation itself.

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FAQ

What happens to my unused ShoeDazzle VIP Credits if I cancel my membership?

ShoeDazzle's help centre states that after you cancel you can still shop the site at retail prices and redeem any unused promotional VIP Credits left on your account. Those credits are not permanent, though — ShoeDazzle states VIP Credits expire 12 months after they appear in your account, so spend them before you walk away rather than leaving them sitting there.

When is the ShoeDazzle skip-the-month deadline, and does skipping cancel my membership?

Skip by the 5th — ShoeDazzle states that as long as you sign in and skip by the 5th of the month, you won't be charged for that month. Miss the deadline and the card on file is charged on the 6th for a member credit. Skipping pauses one month only; the membership stays active until you cancel it outright.

Can I cancel ShoeDazzle without phoning, or do I have to speak to someone?

ShoeDazzle documents live chat, listed at 9:00 AM – 9:00 PM ET (older pages give the equivalent 6:00 AM – 6:00 PM PT), and Client Services at 1-888-508-1888, listed as available 24 hours a day, 7 days a week. It also names your My VIP page as a cancellation route but publishes no click path to it, so self-serve may work — allow time for a live agent if it doesn't.

Does ShoeDazzle charge a fee to cancel the VIP Membership?

No. ShoeDazzle's help centre states there is no cancellation fee and that you can cancel anytime. What it does not document is a refund of a membership charge already taken — that money sits on your account as a member credit rather than going back to your card, and VIP Credits expire 12 months after they appear. That makes cancelling before the 6th of the month more consequential than the cancellation itself.

Will cancelling ShoeDazzle close my account or only stop the monthly charge?

Cancelling ends the VIP Membership and its recurring monthly charge. ShoeDazzle states you can still shop the site at retail prices afterward, so the account itself remains usable. Ending the membership and closing the account are separate requests — ShoeDazzle's cancellation articles address only the membership.

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