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How to cancel Xbox Game Pass

Name: Gravity: Cancel Subscriptions
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Xbox Game Pass has no contract and can be cancelled anytime. On the web, sign in at account.microsoft.com/services, find Game Pass, select Manage, then Cancel subscription and follow the prompts. Or cancel on your console under Settings > Account > Subscriptions. Turning off recurring billing keeps your benefits until the period ends; a refund may be offered during cancellation.

Menus and labels can change. If the steps below don’t match what you see, use the official help link on this page.

How are you billed?

Cancel on the web (Microsoft account)Cancel on your Xbox console

Fast answer

Where to start with Xbox Game Pass

Open official help

Can you cancel online?: yes
Where to start: Account or billing settings
Apple or Google billed?: Not commonly documented
Keeps access until: The subscription's expiration date — the end of your current paid billing period — unless you qualify for and choose an immediate refund.
Contract / fees: No fixed term or cancellation fee — you can cancel at any time. (The only documented 30-day notice is Microsoft notifying you before a price change, not a notice period required to cancel.)
Verified on: 2026-07-12

Step-by-step cancellation

These steps only appear when the flow was verified against an official provider or platform source.

Cancel on the web (Microsoft account)

1
Go to account.microsoft.com/services (Subscriptions) and sign in with the Microsoft account you used to buy Game Pass — it's important to use that account.
2
Find your Game Pass subscription and select Manage. (If you see 'Turn on recurring billing' instead of Manage, it's already set to expire and won't renew.)
3
Select Cancel subscription and follow the instructions.
4
If you're eligible for a refund, you'll have the option to cancel immediately with a refund.

Cancel on your Xbox console

1
Press the Xbox button to open the guide.
2
Go to Profile & system > Settings > Account > Subscriptions.
3
Choose the subscription you want to manage, select Cancel subscription, and follow the steps. If eligible, you may be prompted to initiate a refund.

Common problems

Only official-source troubleshooting notes are included here.

What happens after you cancel?

Post-cancellation details like access, downgrade behavior, and refund caveats are shown only when the provider documents them.

Recurring billing is turned off and no future charges are made.
You keep Game Pass benefits until the current period's expiration date.
If you're eligible, you may instead choose to cancel immediately with a refund.
If someone else's Microsoft account is billed for the subscription, only that account owner can cancel it.

Refund notes

A refund is available within 30 days of your initial purchase or before your first recurring charge (whichever is sooner) by cancelling. You're also entitled to a refund of your most recent recurring charge if you cancel within 30 days of that payment — limited to one time per Microsoft account, per subscription. Prorated refunds apply in some countries. Check current eligibility during cancellation.

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FAQ

Do I keep Game Pass after I cancel?

Yes. Turning off recurring billing stops future charges, but you keep your benefits until the current subscription's expiration date — unless you qualify for and choose an eligible immediate refund.

Can I get a refund when I cancel?

You may be able to. Xbox offers a refund within 30 days of your initial purchase or before your first recurring charge (whichever is sooner), plus a refund of your most recent recurring charge if you cancel within 30 days of that payment (one time per account, per subscription). Check current eligibility during cancellation.

Is there a contract or cancellation fee?

No. You can cancel at any time, and there's no documented cancellation fee. If a price ever changes, Microsoft says it will tell you at least 30 days beforehand so you can cancel first.

What's the difference between 'turn off recurring billing' and 'cancel subscription'?

Turning off recurring billing stops the auto-renew so you won't be charged again but keeps access until the period ends. Selecting Cancel subscription runs the same process and, if you're eligible, lets you cancel immediately with a refund.

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