Track this subscription with Gravity→No bank sync

Verified from official sourceBilling partner can change the steps

How to cancel IXL

Name: Gravity: Cancel Subscriptions
Price: 19.99 USD
Rating: 4.8 (50 reviews)
Author: Viral App Labs LLC

IXL memberships renew each month or year until you cancel. Cancellation is self-serve: sign in to your parent account at ixl.com, open the account menu, select Subscription details, click Cancel membership in the Membership information section, then click Submit. Access continues to the end of the paid term. App Store or Google Play purchases must be cancelled through that store.

Menus and labels can change. If the steps below don’t match what you see, use the official help link on this page.

How are you billed?

Cancel an IXL membership bought on ixl.com Cancel an IXL membership billed by Apple (iTunes / App Store)Cancel an IXL membership billed by Google Play

Fast answer

Where to start with IXL

Open official help

Can you cancel online?: yes
Where to start: Signed in to your IXL parent account at ixl.com — account menu in the upper-right corner, then Subscription details
Apple or Google billed?: Possible
Keeps access until: The end of the current membership term. IXL's help center states you can cancel at any point during the term and the account stays active until that term ends; IXL's terms of service state cancellation is effective immediately but access to the program continues until the current billing period ends.
Contract / fees: No fixed term, minimum commitment, or early-termination fee is documented for IXL family memberships. IXL's terms of service state that membership subscription renewal fees are charged to the card on file each subscription period, monthly or yearly, until you cancel — so an annual plan rolls into another year unless it is cancelled before the renewal date. Check current pricing on IXL's site.
Verified on: 2026-07-25

Step-by-step cancellation

These steps only appear when the flow was verified against an official provider or platform source.

Cancel an IXL membership bought on ixl.com

1
Sign in to your IXL parent account from the IXL website (ixl.com).
2
Open your account menu in the upper-right corner and select Subscription details.
3
In the Membership information section, click Cancel membership.
4
Click Submit to confirm the cancellation.
5
You can cancel at any point during your membership term. Your account stays active until the end of that term, your children can continue practicing until the membership expires, and you will not be charged again.

Cancel an IXL membership billed by Apple (iTunes / App Store)

1
IXL's help center states that memberships purchased in the IXL app through iTunes must be cancelled in your Apple subscription settings — IXL only links out to Apple's instructions and does not process the cancellation itself.
2
Follow Apple's own instructions, which IXL links to: on an iPhone or iPad, open Settings and tap your name at the top.
3
Tap Subscriptions, tap IXL, then tap Cancel Subscription and confirm. These device steps come from Apple, not from IXL.
4
IXL states that after you cancel, your membership remains active until the current billing period ends.

Cancel an IXL membership billed by Google Play

1
IXL's terms of service state that memberships bought through a third-party store such as Google are billed by that store and IXL is not responsible for that billing — cancel through Google rather than on ixl.com.
2
Open the Google Play Store app, signed in to the Google account that bought the membership.
3
Tap your profile icon, then Payments & subscriptions, then Subscriptions. These device steps come from Google, not from IXL.
4
Select IXL, tap Cancel subscription, and follow the prompts.

Common problems

Only official-source troubleshooting notes are included here.

What happens after you cancel?

Post-cancellation details like access, downgrade behavior, and refund caveats are shown only when the provider documents them.

You can cancel at any point during the membership term; the account stays active until the end of that term and your children can keep practicing until the membership expires.
Renewal charges stop; IXL's terms of service state it does not provide refunds or credits for any partially used membership periods.
Once the term ends, the account no longer permits access to the service.
IXL's terms note that once the term of an account ends, IXL may delete data relating to that account — download or print progress, analytics and awards reports you want to keep before access lapses.
Memberships billed by Apple or Google Play keep running until cancelled in that store; cancelling on ixl.com does not stop store billing.

Refund notes

IXL's terms of service describe a 30-day satisfaction guarantee: a full refund of the purchase price can be requested within thirty days of the purchase date. It is limited to purchases made directly through IXL.com and does not apply to purchases made through any third-party vendor including Apple or Google. Outside that window, IXL states it does not provide refunds or credits for any partially used membership periods.

Gravity for iPhone

Canceled IXL? Track your other renewals in Gravity

Gravity tracks every renewal date, sends reminders before free trials and renewals, and gives you step-by-step help canceling anything else, on iPhone, no bank login.

No bank login
Private / on-device
AI cancel assistant

Track renewal datesFree trial alertsStep-by-step cancellation help

Download Gravity

FAQ

Where is the Cancel membership link inside an IXL account?

Sign in to your IXL parent account at ixl.com and open the account menu in the upper-right corner, then select Subscription details. IXL's help center says the Cancel membership link sits in the Membership information section — click it, then click Submit to confirm. A child login has no Subscription details page, and no phone call or support ticket is needed for memberships bought directly from IXL.

Does an IXL annual family membership renew on its own?

Yes. IXL's terms of service state that membership subscription renewal fees are charged to the card on file each subscription period — monthly or yearly — until you cancel. An annual plan rolls into another full year unless you cancel before the renewal date.

Can I get a refund if I cancel IXL partway through the year?

IXL's terms of service state it does not provide refunds or credits for any partially used membership periods. Within thirty days of the purchase date you can request a full refund of the purchase price under IXL's 30-day satisfaction guarantee, which applies only to purchases made directly through IXL.com and not to purchases made through Apple, Google or any other third-party vendor.

Will my child's IXL progress data survive cancellation?

Access runs to the end of the paid term, and IXL's terms note that once the term of an account ends IXL may delete data relating to that account. Download or print any progress, analytics or awards reports you want to keep before the membership lapses.

I subscribed to IXL through the App Store — why is there no cancel button on ixl.com?

IXL's help center says memberships bought in the IXL app through iTunes have to be cancelled in your Apple subscription settings; IXL links out to Apple's instructions rather than handling that billing itself. Cancel from the Subscriptions screen in your Apple ID settings, or in the Google Play Store app for Play-billed memberships.

Gravity

Track renewals before the next surprise charge.

Gravity helps you track subscription renewals, monitor free trials, and keep a clean list of what still needs attention.

Track subscription renewalsTrack free trialsStay ahead of billing datesUse the cancellation hub