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How to cancel WHOOP

Name: Gravity: Cancel Subscriptions
Price: 19.99 USD
Rating: 4.8 (50 reviews)
Author: Viral App Labs LLC

WHOOP cancellation is self-serve online: sign in at app.whoop.com, open Membership, and click Cancel Your Membership. Because memberships carry a 12-month commitment billed a year upfront, canceling usually schedules an end date rather than stopping billing immediately. Monthly payers still inside the commitment must pay out the remaining months or wait until the term ends.

Menus and labels can change. If the steps below don’t match what you see, use the official help link on this page.

How are you billed?

Cancel online at app.whoop.com (standard route)Cancel and get a refund within 30 days of receiving your device Cancel a free trial before the first charge Cancel a membership on an Upcycled device

Fast answer

Where to start with WHOOP

Open official help

Can you cancel online?: yes
Where to start: app.whoop.com, Membership section (or WHOOP app, More tab, My Account, Membership)
Apple or Google billed?: Not commonly documented
Keeps access until: The last day of your current membership term or commitment period — WHOOP says you can keep using the device and collecting data until then.
Contract / fees: WHOOP memberships carry a 12-month commitment and are billed a year upfront ("WHOOP bills members annually, not monthly"). Monthly billing is only offered to members who have completed the 12-month commitment, and WHOOP says it is not available to all members and varies by location. Inside the commitment, monthly payers must either pay off the remaining months in full or schedule cancellation for the end of the commitment period. Memberships renew each year unless canceled ahead of the renewal date; WHOOP emails a renewal reminder 30 days before the billing date. Free-trial members who do not return the sensor and battery pack are enrolled in a 12-month membership.
Verified on: 2026-07-25

Step-by-step cancellation

These steps only appear when the flow was verified against an official provider or platform source.

Cancel online at app.whoop.com (standard route)

1
Sign in at app.whoop.com and open the Membership section (Menu, then Membership).
2
If your membership is currently paused, select Resume Membership first — WHOOP requires you to unpause before canceling.
3
Scroll to the bottom of the page and click Cancel Your Membership.
4
Select the option that matches your plan: paid upfront for 12 months — schedule cancellation at the end of your commitment period; paying monthly and inside the 12-month commitment — pay off the remaining months in full or schedule cancellation at the end of the commitment; paying monthly and outside the commitment — cancel before your next billing date to avoid future charges.
5
Confirm. WHOOP states you do not need to contact support to cancel.
6
If you recently ordered and haven't received the device yet, WHOOP requires you to wait until it's delivered and activate the account before canceling.

Cancel and get a refund within 30 days of receiving your device

1
Go to app.whoop.com, open the Membership section, select Cancel, then confirm and continue into the return process.
2
Visit app.whoop.com/membership/returns, go to Returns & Exchanges and select Initiate a Return.
3
Watch for a prepaid return label and QR code by email within 1-3 business days (check spam or junk).
4
Pack the WHOOP sensor, battery pack and original packaging, attach the label, and drop off with the carrier shown on the label (USPS or UPS).
5
WHOOP processes the refund within 5-10 business days after the return is received. Refunds exclude inbound and outbound shipping, and engraving fees are not refunded.
6
Purchased from an authorized reseller? WHOOP does not process those returns — go back to the original point of sale.

Cancel a free trial before the first charge

1
Initiate the return inside the 1-month trial period — this is what stops the charge.
2
Open the WHOOP app, go to the More tab, then My Account and Membership, and follow the in-app cancellation flow to initiate your return. The same flow is available at app.whoop.com/membership/returns.
3
Download the return label or QR code provided.
4
Mail the return within 7 days of requesting the label, including both the WHOOP device and the charger/battery pack.
5
WHOOP states that members who don't return the device and battery pack are enrolled in a 12-month membership, and that a restocking fee applies if the hardware isn't returned — check WHOOP's current figures.

Cancel a membership on an Upcycled device

1
Note that cancellation for Upcycled memberships is not available in the WHOOP mobile app — you must use the web app.
2
Sign in at app.whoop.com and open the Membership section.
3
If you are within your trial period, select Cancel and confirm cancellation.
4
If you are outside the trial, choose the option matching your plan — schedule cancellation at the end of the 12-month commitment, or pay off the remaining months if you're a monthly payer inside the commitment.

Expect a retention offer

• The cancellation article steers eligible members toward pausing instead — up to 3 months, no billing while paused
• "Consider Downgrading" — WHOOP suggests switching to a lower-cost membership tier (One, Peak, Life) rather than canceling
• Members who upgraded are offered Upcycling — gift the old 4.0 to a friend for WHOOP Shop credit — instead of returning it
• Trial upgraders are offered the option to gift their old device in place of returning it
• Paused memberships must be resumed before they can be canceled, adding a step to the exit path

Decline script

“Please cancel my subscription effective today and email me a confirmation. I'm not interested in a discount or pause.”

Common problems

Only official-source troubleshooting notes are included here.

What happens after you cancel?

Post-cancellation details like access, downgrade behavior, and refund caveats are shown only when the provider documents them.

Your membership ends after your current commitment period — not on the day you click cancel.
You can keep wearing WHOOP and collecting data until the last day of your membership term.
Once the membership ends, WHOOP no longer collects, uploads or analyzes your biometric data.
Past data stays viewable in your account, but no new data is recorded.
WHOOP does not accept device returns beyond 30 days of receipt, so a standard cancellation does not involve shipping hardware back.
If you resume within 90 days, WHOOP retains your data and you skip the recalibration period; after 90 days your biometric baseline resets and recalibration is required.

Refund notes

WHOOP states it does not offer refunds for prepaid memberships. The one documented refund path is a device return within 30 days of receipt: cancel in the Membership section, initiate the return at app.whoop.com/membership/returns, and ship back the sensor, battery pack and original packaging. Refunds are issued 5-10 business days after WHOOP receives the return, minus inbound and outbound shipping, and engraving fees are non-refundable. Returns are not accepted beyond 30 days of receipt. Free-trial returns must be mailed within 7 days of requesting the label, and WHOOP documents a restocking fee if hardware isn't returned.

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FAQ

Does canceling WHOOP stop my membership right away?

No. WHOOP states that your membership ends after your current commitment period, not on the day you cancel. You can keep wearing the device and collecting data until the last day of your term, and once it ends WHOOP no longer collects, uploads, or analyzes your biometric data.

I pay monthly for WHOOP but I'm still in the 12-month commitment — can I get out early?

WHOOP documents two options for monthly payers inside the commitment: pay off the remaining months in full, or schedule cancellation for the end of the commitment period. If you're past the 12-month commitment, you simply cancel before your next billing date to avoid further charges.

Can I get a refund on a prepaid annual WHOOP membership?

WHOOP's billing page states it does not offer refunds for prepaid memberships. The only documented refund route is returning the device within 30 days of receipt — refunds are issued 5-10 business days after WHOOP receives the return, minus both inbound and outbound shipping, and engraving fees are not refunded. WHOOP does not accept returns beyond 30 days.

How do I cancel a WHOOP free trial without being charged?

You must initiate the return within the 1-month trial period: in the WHOOP app go to the More tab, then My Account and Membership, and follow the in-app cancellation flow to request a return. Download the return label or QR code and mail the sensor and charger back within 7 days of requesting the label. WHOOP documents a restocking fee if the hardware isn't returned — check its current figures.

Can I pause my WHOOP membership instead of canceling it?

Yes, if you qualify. WHOOP requires an active membership, that you are not in a commitment period, and that you haven't paused in the last 12 months. Pause from the Membership section of the web app for up to 3 months — no data is uploaded and you are not billed. Resume within 90 days to keep your baseline; after 90 days a recalibration period is required.

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